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Question

Payment Issue

  • March 18, 2026
  • 4 replies
  • 52 views
N

Hi everyone,

I’m trying to purchase the Advanced Automation Certification - 2024 exam. On the checkout page, the payment section shows “Name on card”, but the card number input field is not appearing.

I have already tried the following:

  • Used different browsers (Chrome, Safari)

  • Cleared cache

  • Tried incognito/private mode

But the card number, expiry date, and CVV fields are still missing, so I cannot proceed with the payment.

Has anyone faced this issue before or knows how to fix it? Any help would be greatly appreciated.

Thank you.

      4 replies

      arjun.meda
      Automation Anywhere Team
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      • arjun.meda
      • Automation Anywhere Team
      • March 18, 2026

      Thank you ​@naveedtamboli, for flagging this issue. We are aware of it and are currently working on a resolution. We will keep you updated once it has been resolved.

        N
        • naveedtamboli
        • Author
        • Cadet | Tier 2
        • March 18, 2026

        ​@arjun.meda please help to resolve this issue as I have deadline to complete this certification by Friday (20th March). Thanks 

        B
        • Bruna 9578
        • Cadet | Tier 2
        • March 19, 2026

        Thank you ​@naveedtamboli, for flagging this issue. We are aware of it and are currently working on a resolution. We will keep you updated once it has been resolved.

        ​@arjun.meda do we have any updates? I also have a deadline of 19/03

        C

        ​@arjun.meda any updates? I am facing the same issue. I keep finding resolved issues in this platform but the problem isn’t really fixed, instead we get the same “we are currently working on a solution” response with no estimated deadline and that is apparently enough to mark it as resolved. Please, this is affecting many of us.

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