Developers Forum

getting the above error, could anyone help whats the issue as it ran the first time

Hello everyone, My control room version is 34. And I am looking for Model connection and other options under AI, but I see Document Automation option only. Is there any requirement I need to fulfill to be able to get those options. Please share if anyone knows on it. Thank you.  

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Hello everyone,I would like to get some standard information and learn from your experience regarding license lifecycle management in Automation Anywhere On-Prem environments.We are using Automation Anywhere On-Prem, and I was not involved in the initial system setup. Because of this, I would like to better understand how license-related scenarios are handled in practice.Specifically, I would like to clarify the following points: What happens when licenses expire in an On-Prem setup? How does the license renewal process work technically (license files, activation steps, possible downtime, etc.)? If certain licenses are stopped, removed, or frozen, how is this reflected in the Control Room? What is the impact on existing users, bot runners, and running automations?

Hello everyone,I would like to ask for your experience and best practices regarding Control Room and license management in Automation Anywhere.In our setup, we currently have 6 Control Rooms, which are distributed across 3 different sub-entities (2 Control Rooms per entity).For each sub-entity, the structure is: 1 Dev Control Room 1 Prod Control Room However, these Control Rooms are independent — there is no root / branch hierarchy between them, and all Control Rooms are considered to have the same level of authority.The main concern we are facing is related to license management: Users can be created in all Control Rooms Licenses can be assigned independently in each Control Room This makes license

Has anyone developed a solution to automatically update the bot package on the bots within their control room? I’m interested in solutions that others have used.Thank you.

Has anyone run into an error message saying sapjco3.dll already loaded in another classloader as they’ve tried to use the SAP BAPI package more than once within a process?For reference, I’m using a bot that calls the connects to the SAP BAPI package and then calls a child bot which also connects to the SAP BAPI package. Googling the error it looks like while there is one instance of the sapjco3.dll loaded to a java classloader, a second instance can’t be loaded, meaning I can’t have these parent child bots both using sap bapi actions.I tried to solve this by refactoring my bot so that instead of task bot A connecting to the bapi followed by its child bot task bot B connecting, there is now a driver that delegates control to bot A and then to bot B. I thought this might work since the instance of task bot A finishes execution before bot B is called, but I’ve gotten the same error.Any advice on this is appreciated.

Hi everyone, My company uses AWS for hosting our virtual machines. We need to add a new bot runner and we have bought the Automation Anywhere bot runner license.I was wondering what solution you would recommend : Workspaces, EC2 or Lightsail ?We have been using Workspaces but I tend to think it is not the best fit as it is more a virtual desktop solution (it is for running unattended bot)Lightsail seems more relevant and cost-effective than EC2 at first glance, but perhaps I missed a thing. What are your thoughts on that point ?

Hi,I was using the Bot Execution Orchestrator API v3 to retrieve how many minutes my bots have been running and how many bots were queued. However, since November 6, the “UPDATE” tag, which I used to obtain information about bots that are currently executing, has stopped working.I was using the following request body:{  "filter": {    "operator": "or",    "operands": [      { "operator": "eq", "field": "status", "value": "UPDATE" },      { "operator": "eq", "field": "status", "value": "QUEUED" }    ]  },  "page": {    "offset": 0,    "length": 10000  }}It worked, but since November 6, the API response has been returning only information about bots with the status “QUEUED.”

Dears, hope you are having a good day. kindly need any solutions to copy all credential and lockers from Dev Env to Production Env through API or any ting. BR.

Hi Team,I am facing an issue with my Community edition Control Room (https://community.cloud.automationanywhere.digital). I have 2 task bots which are stuck in progress with Status Pending Execution. Now the issue is, the device in which those 2 tasks are stuck is no longer available. As I opened the control room in a new device the old device is deleted from the control room, but the tasks are still in pending execution.I am unable to run any new tasks in the control room due to these tasks being in the queue. Is there a way to remove these tasks from the control room.Current Device which is connected to the Control room 

Queue is getting stucked at ready to run stageI have correctly configured the run bot with queue , entering correct bot name, selecting correct device pool ,RDP etc still it's not working earlier it used to work with same approach 

From post few weeks I’m unable to see the running bot details from In-progress activity page. Example:Now one bot is running but in-progress activity is showing empty.  

Hi TeamCould anyone pls tell me how can I use Agentic Ai features in community edition.Or is there any other way by which I can do some hands on over Agentic automation.Thanks

is there any easy way, or do i have to download and rename and upload it?

I have a bot which reads the base64 string from a JSON node. After which bot should convert the base64 string into pdf. Every time the base64 string value will change based on the JSON node value. Is there any option to convert the base64 to pdf? 

We have a sub-bot that performs tasks on a Chrome page but it has suddenly stopped working on the Chrome page.When we run the sub-bot individually it triggers successfully and completes the task. However when it is triggered through the master bot as part of the workflow it fails at the same step. We also created a new sub-bot with the same workflow but it faces the same issue. AAChromeBotBrowserAgent.log: 2025-12-24 12:18:44,099 [(null)] THOMASCOOK\RPA.Client6 [5] INFO BrowserAgent -  > Sending message to the active named pipe client.2025-12-24 12:18:44,100 [(null)] THOMASCOOK\RPA.Client6 [5] INFO BrowserAgent -  > Message sent to the active named pipe client.2025-12-24 12:18:44,102 [(null)] THOMASCOOK\RPA.Client6 [5] INFO BrowserAgent -  > Message not sent to client as activeNamedPipe is not connected.2025-12-24 12:18:44,103 [(null)] THOMASCOOK\RPA.Client6 [5] INFO BrowserAgent - BrowserCommunicator:StartR

I've been waiting 10 minutes for the debugging device to acquire. Is there anything you can recommend to minimize this time? When I restart the computer and debug, it doesn't take as long, but the second time, it takes a very long time.Please help.  

Hi! I try to add credential params to the URI but i dont see where… I only see headers, thats allow me to add credentials but the service i need to use only works with the credentials in the URI like parameters. So the problem is i need to add credentials in parameters, but AA don’t allow me toPlease helpBest regards 

Is there a way to filter Datatable based on specific columns using inbuilt Datatable package or other packages? For example, Suppose we have a Datatable with columns “Name and ID”. I want to filter all the data with specific name and ID. Note - I do not want to use loops since the number of data is high and also cannot write the data to excel and use excel as database query, due to certain limitations in the client environment.