An unknown error happens when I try a bot with the Open Excel command. This is the message: "An unknown error occurred when executing the 'OpenExcel' command. To continue, contact your system administrator." I have excel and path is c drive.
An unknown error happens when I try a bot with the Open Excel command. This is the message: "An unknown error occurred when executing the 'OpenExcel' command. To continue, contact your system administrator." I have excel and path is c drive.
Hi @Spence 6113 (MAXX Potential) ,
- No Excel installed: If you do not have Microsoft Excel installed on the device on which you are running bots to automate Excel-related processes, use the Excel basic package.
- Desktop Excel installed: If you have a desktop version of Microsoft Excel installed on your computer, use the Excel advanced package in your bots.
- Online Office 365 Excel only: If you are using Microsoft Excel 365 on a web browser, use the Office 365 Excel package for automating tasks related to Excel.
Note: If you are using Excel Advance Packages then you need an Office license should active. (Please upgrade or downgrade the excel package version and give it try)
I am using the desktop version with the excel advanced package. In addition to the Excel Open command, the Create Workbook command does not work either.
Hi,
Has anyone found a solution for this issue. I have tried downgrading and upgrading the packages. However still facing the issue.
![](https://uploads-us-west-2.insided.com/automationanywhere-en/attachment/fe99beff-fafa-4842-9b02-901129d88ad3.png)
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