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Im getting the below error when trying to deploy a bot with newly created pool id. { "code": "generic.server.exception", "details": null, "message": "An unexpected problem occurred" }

Hello everyone, I have a TaskBot with 3 triggers. Each trigger checks for an email every 30 seconds with a specific subject.       However, when I send an email like this:The trigger is being activated multiple times:How can this be fixed, or is it some kind of missing configuration on my part?

Hi,I want to capture the element on the below screen for Objects Exists condition. But unable to do so as it is disappearing. How can I capture it?  

Has anyone successfully queried a data set that resides in a Azure Databricks from within AA? If so, what are the steps to get this setup?

I am reaching out to see if anyone has ideas about this.When I schedule a bot I receive and error “The directory 'F:\The rest of my file path' does not exist. Enter a valid directory.”However if I run the bot unattended by pressing the play button on the automation screen I don’t receive that error.  Any help would be greatly appreciated.Thank you,Chris

Hi, i have a process where i have to take the screenshots of multiple pages. So i open the url in chrome and take the screenshot and close . Follow the same steps for multiple pages. The problem is while taking the screenshot , the bot runner small tab that appears while running the bot is also appearing in the screenshot. How to avoid that? Also?

 Hi, does someone here has an idea about this error in the control room “terminated during reconcile”. I've updated the packages to the default version, but I'm still having the same problem. The agent bot version is 22.180.40

We are getting the below error when trying to run the bot. This error is happening before even the dependencies are downloaded. Preprocessing issue foundorg.hibernate.exception.SQLGrammarException: could not execute statementCode: preprocessing.failure

How to download an API's response, when the response is not text but an image/pdf Customer tried exploring the Base64 technique, however we are unsuccessful at it. 

In this flow, I’m aimed to do a login process.1. Error handling, Loop 3 times to retry login if failed to log in in later step,2. Open the file location3. Capture element4. set text5. condition check     If login success:      proceed to next step      else       it should retry the login step 3 times6. Catch error7. Throw error.Somehow even it failed, message box is popped out but loop login logic didnt work. Could someone spot my errors and suggest ways to resolve. Appreciate,

when i use the action : App integration: Capture areait retrieves window title -the running appiam trying to capture  text from chat  gpt and this is the result !!i used run from here » so» focus on just the action and mesage box » not all actions i tried with another file from notbad and word file but all have same ouput » window title-running app  any soluotions please ? 

Hi team,  I am new to A360 and is trying to play around with it. I am implementing a triggering email based on the local file date modified (last modified date). An email should be triggered to a person when Today() is 5 months after the last modified date.But I am struggling on how to get the file’s last modified date. Once I could get the last modified date, I could do the calculation to subtract Today with Last modified date and store it inside a variable to be used at the condition, to trigger the email.  However, I am stuck here. Appreciate if anyone could help me figure out how and how can I move forward. Thank you and have a great day ahead.

Hi, I have a portal, i am opening the portal and in loop 120 times i have given 3 if conditions so that the bot can wait till the portal loads. The conditions are If window with the same title exists and If a label exists in that window and if Refresh button existsexit loop if all these conditions are satisfiedThe portal has loaded completely, the label exists, window title exists and the refresh button also exists . But its waiting for the loop to finish and stops saying the portal has not loaded.This is happening after the recent update of the edge portal,the portal version is the same and the resolution is the standaredwhy is it not recongnising?

Hello,I’ve been using Automation Anywhere since 2021 to automate Xero Web Application. And Recorder action has HTML Technology type method to capture the page objects, and which was very accurate to work with web page automation. I’m attaching the below screenshot for references.  The problem now I’m facing is there are different Technology type was there but none of them couldn’t capture main object property like DOMX Path which is more important to my projects. Due to this, I can’t use the RPA software to my project anymore. Do we’ve any option to get this HTML - Technology type back to my software or is there any other way to get this HTML technology type back?

Hello Team,Please i need your helpUnable to connect to the Control Room and it may be due to not being able validate the SSL certificate presented by the Control Room.This may be due to multiple reasons. To continue, please 1. Check to see if the SSL certificate has been added to the Java Key Store that is bundled with the bot agent. Then, try again.If you continue to see this message, please contact your system administrator.Code: registration.error  

Thanks in advance - how would I troubleshoot control room/development performance. This seems to have been getting slower and slower for some time now. Today, I am getting errors when trying to open a checked out bot - An unexpected problem occurred. If the problem persists, please contact your system administrator.This is on 2 development machines. Currently fighting a bunch of previously working bots and their lack of recognizing windows all of a sudden and the delays, issues are killing me. Have a case open, but unfortunately that has been no help at all. Any ideas are appreciated! Thanks

Hi there,I’m facing an issue while trying to update the extracted document data using Document Automation.I verified the update using the “Get Node Value” action, and it shows the updated value. However, when I download the CSV, it still displays the old value.Any help would be greatly appreciated. Variable used in “Document Extraction: Get document data” Variable used in “Json: Start session” variables used in “Document Extraction: Update document data” 

I have created a bot to automate a web application - mostly all the action performed by the Web Automation Package but in between i have used Recorder package where pop-up comes as Web automation has limitation to not click on the POP-UP Window.SO ​My issue is -  I open my browser using Web automation where it create a session in microsoft Edge browser but when the web automation successfully opens the  browser then I am not able to see the Microsoft Extension in the Mange extension.As automation anywhere extension is not there then it will give error while perform any action using recorder like error given below : Your Edge plug-in is either not installed or disabled. For trouble-shooting help, visit the Automation Anywhere Documentation and search for 'Edge plug-in'.Can anybody help me for the same - What could be the reason. Note : The bot is running in unattended machine  & if i open the edge manually then AA extension is installed.

I’ve observed a strange recurring issue on the related to the Automation Anywhere plug-in in Edge Browser (Version 138.0.3351.140 (Official build) stable app, extended channel (64-bit)).The AA plug-in is intermittently disappearing and reappearing.Behavior observed:At the beginning Plug-in available → Bot completes successfully then Plug-in becomes unavailable → next Bot fails in the next run with the error “Plug-In is not installed”After a few minutes, the plug-in appears again automatically.Additionally, if we restart the server, the plug-in reappears as well.This issue seems to be happening in a loop and is impacting bot execution.Could you help identify why the plug-in is behaving this way, and whether there’s a way to trace or log what is causing it to disappear?

Hi,Does anyone have any experience using the SAP BAPI package to enter table information into bapi input fields? The documentation for this is a little vague. The bapi that I need to utilize has two input parameters which are both tables and within those tables I need to populate specific fields. Does anyone know exactly how I am supposed to do this using the sap bapi package? I have had no issue with standard text field bapi inputs in the past, but this is my first time where the input field is a table. Thank you

I am trying to use Recorder to capture a field in a Google Chrome browser.I have the site open on my Chrome Browser, it is visible in the Browser options when I add a Capture to my workflow.The link, etc. is correct.But when I click to Capture object, it is just the Capturing Object message from my Control Room that appears, it does not switch to the correct browser.I have also tried copying and pasting another Capture action that works and I get the same issue when I try to capture another field on the same page.

Hello Automation Anywhere Community,I am experiencing a random and intermittent error when trying to execute bot processes from AARI. The issue does not seem to be tied to a specific bot, as it happens across multiple processes. It also does not happen every time, which makes it particularly difficult to troubleshoot.  

I need to fill out a date field with today’s date in a Salesforce popup form. When filling out the form manually, a date picker appears when the “Actual Review Start Date” field is selected, but users are still able to physically type or paste the date into the date field. Using AA, capture is recognizing the field as a combobox, not a textbox, so I am not able to set text easily. Capture also isn’t recognizing the date picker display. I’m not able to get a red outline to appear on any of the date picker elements. I tried capturing left click on the combobox and then set text in the window, but 50% of the time, the date text gets set into incorrect fields.Any other ideas for things I could try? 

I'm encountering an issue in the bot. Whenever I click on the "Preview" button while working in the Bot Editor, I receive the error shown in the screenshot above.Has anyone else experienced this? Any suggestions on how to resolve it would be greatly appreciated.

when creating a request using task bot in aari process it is getting created but the task bot that we have called in aari process is getting failedBut when running process directly same task bot that is there in aari process is getting called