Advance certification After payment to enroll. it is not enrolled and asking again for a payment

Forum|Forum|7 months ago
January 6, 2026
3 replies
263 views

I have made a purchase to enroll Advance Certification. After payment success, certificate is not enrolled and asking for payment again. I have sent a mail to Learning learning@automationanywhere.com.

Still dint get any response from them. I request your help on priority.

Automation Anywhere University

This topic has been closed for replies.

Best answer by Aaron.Gleason

@Reddy 4531 I have escalated this internally. We have your email as ma*****.go*********@gmail.com. Expect a response there.

Aaron.Gleason

Automation Anywhere Team

@Reddy 4531 The email address you sent the inquiry to is the correct place. Remember, we are just now coming off a holiday, so responses may be slower than usual. We will answer your inquiry.

R

Reddy 4531Author

Cadet | Tier 2

@Aaron.Gleason :
I have purchased the certification; however, the exam access has not yet been enabled. This certification is critical for me to complete within the stipulated timeline.

I kindly request that this issue be addressed on priority, as I have not received a satisfactory response so far. Timely resolution is essential for me to meet my deadlines.

Thank you for your prompt attention to this matter.

Aaron.GleasonAnswer

Automation Anywhere Team

@Reddy 4531 I have escalated this internally. We have your email as ma*****.go*********@gmail.com. Expect a response there.

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