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  • 4,117 Topics
  • 10,853 Replies
4117 Topics
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DavdB106684Navigator | Tier 3
asked in Developers Forum
Fine tune bot success count in COE Manager to ignore runs where nothing was processed

Hi,We have a bot that is scheduled to run every hour to check an outlook email account for emails to process. It is linked to COE manager which provides us with a count of how many times the bot ran successfully or unsuccessfully. The success count is including those times the bot ran but there were no emails to process. Is there a way of eliminating those from the counts. For example, if there was only one email or even a handful of emails but they were all processed during one run of the bot then have the success count show 1 instead of 24.

130
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8 months ago
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agatha.christyCadet | Tier 2
asked in Developers Forum
A360 Control Room License

Hi All,  I am using the A360 Enterprise client on my PC as a testing environment. Recently, I am getting the above warning message upon logging through Admin account. I know there is a way to get the Key with a limited period of access (6 months or something). Could anyone help me out how to get the Key?  Thanks in advance. 😀

3276
M
8 months ago
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David JansenNavigator | Tier 3
asked in Developers Forum
Where to manually download Bot Agent of X Version

I just upgraded a control room to the latest version V.32 22255 but it doesn’t have internet connection thus unable to update the bot agent. so i am now trying to get the latest bot agent, move the installer there and manually reinstall the bot agent.However, there is no Bot agent in Apeople → Download tab. Either i miss it or it is never there because i found the bot agent for older version but none for the V.32.I am also wondering can i used the Bot Agent Installer i get from community edition (same version and build) and manually reinstall the bot agent using the Bot Agent Installer from Community to Enterprise (On Prem) Control Room?

980
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8 months ago
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Maria 2289Ground Control | Tier 1
asked in Developers Forum
Get Awe Snap error when clicking dropdown

Hello RPA Community, I was wondering if anyone has come across this error when clicking a dropdown in the editor.  This happens when trying to automate a web page that’s loaded in Chrome.I have already tried clearing my cache and removing any unnecessary extensions as suggested but the problem persists.  Reloading does reload and takes me back to where I left off but can’t proceed since as soon as I click on the dropdown to select browser/application/window, I get the same results. Any help you can provide is appreciated. Thanks.

371
Ganesh Bhat
Most Valuable Pathfinder
8 months ago
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Elvis.ECadet | Tier 2
asked in Developers Forum
Unattended not running

I’m getting some trouble using the unatteded user. I’m using it on a VM and when I try to run a bot, it tries to connect to the machine for a long time and, after a while it fails and at the history tab it shows this error:com.automationanywhere.nodemanager.exception.UserLoginException: {"message":"User not logged into the machine.","details":"This may be due to multiple reasons.\n\n1. Check that your username and domain name is correct in the provided device login credentials.\n2. Login into the machine as that user before running the bot.\n3. Some other user may have logged into the machine.\n\n\n\nIf you continue to see this message, please contact your system administrator.","correctiveAction":"","code":"user.not.logged.in"}Can someone help me? I am pretty sure I already defined correctly the username and password for the machine.

930
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8 months ago
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gregbowersCadet | Tier 2
asked in Developers Forum
Failed to Initialize Automation Anywhere Object

Hello  I am new to this forum discussion and now facing an issue when  trying  to initialize the Automation Anywhere object in my automation script. The error  I'm getting is like  "Failed to Initialize Automation Anywhere Object." I am using Windows 10 machine with Automation Anywhere Enterprise client installed. I'm also writing my automation script in Python using the Automation Anywhere Enterprise Python Client Library. You can check below Initialization Code Snippet asfrom aae_client import Client client = Client(     url='https://<your_control_room_url>',    username='<your_username>',     password='<your_password>')aa_object = client.aa_object();When I try to run the script, it stop working  at the line where I am trying  to initialize the Automation Anywhere object (aa_object = client.aa_object()). The error message, as mentioned above , simply shows : "Failed to Initialize Automation Anywhere Object."I have confirmed  that the Control Room URL, username, and

560
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8 months ago
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Yefferson VargasCadet | Tier 2
asked in Developers Forum
How to use begin database transaction ?

Hello everyone!When i use to action Begin Database Transaction, Automation Anywhere show the next window:  Thanks for your help!!

1144
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8 months ago
rima.sengupta
rima.senguptaAutomation Anywhere Team
posted in Developers Forum
Upcoming Salesforce Maintenance

Hey Everyone,Just a heads up! Salesforce will be undergoing maintenance on 5/4 from 8am to 9:30am PDT. During this time, certain services will be impacted, including your ability to login to the Pathfinder Community and Automation Anywhere University. Rima Sengupta

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rima.sengupta
8 months ago
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RubenHGround Control | Tier 1
asked in Developers Forum
How to automatically uncheck the checkbox “hide bot run window”?!

Hello,Is there a way to automatically deselect the "hide bot run window" checkbox when starting a bot? It's very annoying when trying to troubleshoot errors from recordings or screenshots without this.As of last week, this option seems to be enabled by default.Thanks for any assistance in advance

2022
jon.stueveapeople
8 months ago
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Chris DelaneyCadet | Tier 2
asked in Developers Forum
Unattended Bot runner not running when I am not logged in to my virtual machine

I have a problem.  If I am logged in to my virtual machine, even if it is not on my monitor (i.e. I have it minimized)  my bots run with out problem.  If however,  I am not using RDP to connect to the VM.  My bots fail as soon as they get to their first AI Sense or standard recorder action.  Any advice would be greatly appreciated.

14199
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8 months ago
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adamary rivasGround Control | Tier 1
asked in Developers Forum
Error when selecting a session of any action.

I want to select a session in the Excel action or database, and the page crashes, it shows me a screen that has been disconnected. When I hit refresh, I try again and the same error appears again, this incident occurred in my bot creator user approximately a week ago. 

341
jon.stueveapeople
8 months ago
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GnanasatyasaiCadet | Tier 2
asked in Developers Forum
Why i am getting extra Two columns in Output csv file Using IQ bot(Learning instances)

Hello All,I am getting extra Two columns (Result and File path ) in Output csv file using IQ bot (learning instances) in Automation anywhere 360. Is it default?.Please advise! and Please see the screen shot for your reference. Thanks,

411
jon.stueveapeople
8 months ago
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MuditN104262Cadet | Tier 2
asked in Developers Forum
Email connect command for multiple inboxes

How can i write optimize the code for below use case: I have 40  different email accounts setup in outlook I have to go to each email account’s Inbox and  read the email There can be combination of 40 Inboxes and each inbox having 40 emails to read. Note i know i can drag “Email connect  “ command 40 times but that leads to increase the line of code .Is there any method which can reduce the line of code. ( like use of Global variable etc.)

411
jon.stueveapeople
8 months ago
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JGABARRAGround Control | Tier 1
asked in Developers Forum
Control Roll Crashes Whenever I Click Any Dropdown

Control Room just crashes whenever I click DropdownsI already tried clearing the Browser Cache, Reinstalled the agent and Restarted. 

78212
mqcarpenter
8 months ago
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Steve 3248Cadet | Tier 2
asked in Developers Forum
Document Automation Error - Error Code - ORT_INVALID_PROTOBUF

I’m getting the below error after trying to process docs through the learning instance I created. Tried with multiple instances-  EXTRACT_FAILED - [Native] : 500 : INTERNAL_FAILURE : Could not initialize/de-initialize model inference session: 'ai.onnxruntime.OrtException: Error code - ORT_INVALID_PROTOBUF - message: Load model from C:\ProgramData\AutomationAnywhere\GlobalCache\embedd I tried running the extraction bot separately and it simple moves the file to the failed folder. No error messages. Could anyone help please?  I’m using the latest build 21094. Thanks for your help!

491
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8 months ago
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Mona123Ground Control | Tier 1
asked in Developers Forum
Is it possible to adjust the session timeout of the Control Room for the Community Edition?

Is it possible to adjust the session timeout of the Control Room for the Community Edition?

491
Ganesh Bhat
Most Valuable Pathfinder
8 months ago
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aignacio_grupoqualitat.techGround Control | Tier 1
asked in Developers Forum
Failed to launch Microsoft Excel application

Automation Anywhere is unable to launch the Microsoft Excel application.Actions performed:* Reinstallation of the Agent bot* Downgrade from Advanced Excel packageLog attached below Can you help me ?

521
Ganesh Bhat
Most Valuable Pathfinder
8 months ago
Polyana 8891
Polyana 8891Navigator | Tier 3
asked in Developers Forum
Illegal character in path - Sharepoint delete file action

I am having difficulty identifying the problem below. I am trying to loop to delete files in a folder using sharepoint actions, but the delete files action is returning the following error. I tried directly writing the file path in the action, I tried passing through variables and also using the path obtained by the action of getting files from sharepoint, so far without success. Has anyone ever had this problem?  This may be due to the following reason: Illegal character in path at index 137: https://namesubdominio.sharepoint.com/sites/RPA-Team/_api/web/GetFolderByServerRelativeUrl('Documentos%20Partilhados/Teste')/Files('Escalas GMUD.xlsx')Location: teste_onedrive(line 11)To continue, edit the bot and fix the error. Then, try again.

2354
Polyana 8891
8 months ago
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Daisy.K2Cadet | Tier 2
asked in Developers Forum
Send Email - unable to send Header and footer images and one table together in an email to outside mail id's

Send Email - unable to send Header and footer images and one table in an email to outside mail id's.However, it is visible in my company’s mail id. But here requirement is to send it to outside customers. First image is visible but second is not visible in outside mail id. But when I exclude the table, the second image is visible.

100
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8 months ago
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gudratGround Control | Tier 1
asked in Developers Forum
AW, Snap! error

Hello. After automation anywhere bot agent version 22.40 I am facing this problem on the website. I updated, deleted, downloaded, etc. it didn't work. None of them work. Even redownloading version 21 and running it has the same problem. Thank you in advance. 

712
rima.sengupta
8 months ago
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prashantpatil02Cadet | Tier 2
asked in Developers Forum
Handling windows with dynamic titles in AA360

Hi,I have started using AA360 since 2 months for automating one of the process.I have a scenario where window had dynamic Titles when opened every time. Basically its a pdf document opened through my ERP system. Since it has dynamic Titles always, I have some difficulties in closing these windows. I tried using GetActiveWindowTitle and SetTitle actions but realized that window never gets closed. I tried creating window variable without title, setting its title as google.com dynamically and then tried  browser close action using same variable. Didn’t worked. Any idea how to deal with dynamic title windows?Note: There is no pattern in title so cant use regex.

1111
Ganesh Bhat
Most Valuable Pathfinder
8 months ago
rima.sengupta
rima.senguptaAutomation Anywhere Team
published in Developers Forum
(RESOLVED)"Awww, snap" and "STATUS_STACK_OVERFLOW" error messages

Following the release of Google Chrome version 124.x and Microsoft Edge version 124.x, if you are experiencing the "Awww, snap" and "STATUS_STACK_OVERFLOW" error messages while working in the Control Room, please downgrade Chrome to an older version if possible, specifically version 123.x or earlier, to resolve this issue. We will provide updates in this space as they are available.  If you are a customer or partner, you can also track updates via this KB article. 

19103
rima.sengupta
8 months ago
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latha212Ground Control | Tier 1
asked in Developers Forum
How to check empty with a number

 

1341
Ganesh Bhat
Most Valuable Pathfinder
8 months ago
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LnMamouNavigator | Tier 3
asked in Developers Forum
Browser Automation Field 'sessionName' must not be null.

Hello Everyone, I am using the package Browser Automation , I create a child bot using the variable type session for output; But when I call the child bot  in parent bot and trying to use the session output in other browser action . I have the following message Field 'sessionName' must not be null. The child bot run succesfully but I think the session output is not well return even the session Id is not null  

592
Ganesh Bhat
Most Valuable Pathfinder
8 months ago
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Virendrasing RajputGround Control | Tier 1
asked in Developers Forum
Fetch specific files from folder

I want fetch specific files (files name with timestamp ex test_3456_20240420_433636.xml) or current day’s files from folder (folder contains 10000 files) Kindly anyone help me on this scenario. Note:- 1. I don’t want to iterate loop 10000 times. (Reason - my bot will execute every 5 min so it will take more time for loop action only) 2. There is no option regex option in loop action with each file in folder.

531
Ganesh Bhat
Most Valuable Pathfinder
8 months ago
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