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Question

Document Automation Repeatedly Going to Validation with “0 Fields to Validate”

  • September 2, 2026
  • 2 replies
  • 11 views

I am facing an issue with Automation Anywhere Document Automation where a document repeatedly goes back to the Validation stage.

The document is processed and sent for validation, but when I open it in the Validation Station, it shows “0 Fields to Validate.” Even though there are no fields requiring validation, the document keeps returning to the validation queue instead of completing the process.

Current behavior:

  • Document is processed by Document Automation.

  • It is sent to the Validation stage.

  • Validation shows “0 Fields to Validate.”

  • After completing/submitting the validation, the same document again appears for validation.

  • This cycle keeps repeating.

Expected behavior:
If there are 0 fields requiring validation, the document should complete the validation stage and proceed to the next stage instead of returning to validation.

Could you please advise what could cause this behavior and how we can prevent the document from repeatedly entering validation?

2 replies

MD 4411
Cadet | Tier 2
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  • Cadet | Tier 2
  • September 2, 2026

Try to check if u add any fields as Mandatory , change it to optional


  • Author
  • Cadet | Tier 2
  • September 2, 2026

@MD 4411 

Thanks for the suggestion. I already checked the field settings, and there are no mandatory fields causing the issue. However, the document still keeps going back to Validation and shows “0 Fields to Validate.”

I currently have Test Mode enabled in Document Automation. Could Test Mode be the reason the document is repeatedly being sent to Validation?