Developers Forum

I am trying to connect my personal device to a new/different Control Room for a new client.  My device was previously connected to Community control room. So before I connected to new Control room, completed the following steps per various articles/posts reviewed;I deleted my device from Community Device manager, uninstalled the bot agent, stopped Automation Anywhere service and removed Automation Anywhere files/folders from the following paths to clear all remnants of the Community install:C:\Program Files\Automation AnywhereC:\ProgramData\AutomationAnywhereC:\Users\Username\AppData\Local\AAC:\Users\Username\AppData\Local\AutomationAnywhereC:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhereAlso deleted all possible content from:C:Users\Username\AppData\Local\TempThen Rebooted after all the above before reconnecting device to new Control Room. I click ‘Connect Local device’ to start the process. The install exe downloads and wizard window opens. I run the install

Hola a @everyone @todos todos, cree una instancia de aprendizaje en ambiente de desarrollo que extrae información de unos archivos Pdf, sin embargo dejó de funcionar y empezó a arrojarme el siguiente error:EXTRACT_FAILED - [Native] : 500 : DOCUMENT_FAILED : ('Connection aborted.', ConnectionResetError(10054, 'An existing connection was forcibly closed by the remote host', None, 10054, None))Alguien podría orientarme en qué significa este error y como puedo solucionarlo.Gracias.

Hello,I have been receiving the error message: “The process cannot access the file because it is being used by another process” related to a txt file that I am using to log my bot’s progress. As my bot runs, this text file is updated using the “Log to file: Log to txt file” action. I have no other instances of this text file open and no other applications are using or referencing this text file (that I know of), so I have no idea why it would say that the file is already being used by another process.I have been logging using this same method for weeks on the same project and I have not received this error message. However, today I have received this error almost every time that I have run my bot. I thought that the issue might be coming from situations where I have two consecutive “log to file” actions in my bot and so I added a delay in between those actions. This worked in these cases, but I have other cases where there is a single log to file action that is still failing.Note that

Hi everyone, this is more an “open question”, sorry to bother you about that: When I use the Recorder:Capture there are 49 or so object properties : HTML Tag, Path, DomXPath, innerHTML…I am a bit puzzled about which one to choose, and I have got used to selecting the default ones when you record.However, I usually select the path option, and on my customer’s website there was suddenly a change in the path, but no change at all in the shape or the graphic design of the website. It led to a bot malfunction.Do you have a list or a ranking of components that change the least in most websites ? Or is it very customer-specific, or site-specific ?

Hi I created a directory named "C:\\RPA\\MeuBot\\Log" and a file named "Bernardo.Log" on my computer and added a JSON with the path of it in the Config of my Control Room. I also have created a dictionary directing both paths. However, when I try to call the open the log file with this dictionary it always creates an error message , that is how I am writing the path to the log file $p_dicConfig{DIRETORIO_LOG}$/$p_dicConfig{NOME_ARQUIVO_LOG}$ . I need to access the log file by using the dictionary I was ordered to not access it by using "C:\\RPA\\MeuBot\\Log\\Bernardo.Log” this way  

Is it possible to use nested lists in AA? My goal is to add a list of strings to another list of strings.In my bot I am using using the List: Add Item action to add a string list B to string list A.The ideal scenario would be to begin with list A: [1, 13, 42] and add to it list B: [4, 12, 5] so that I end up with a nested list A: [[1,13,42],[4,12,5]].I’ve tried to implement this and this is the result that I get when I run nestedListA.LegacyAutomation:listtoString():As you can see above, I can’t print out the values using the message box and instead it points me to an object location. Does anyone have any advice on how I can store a list of lists (with the ultimate goal of adding that list of lists to a dictionary)?

Hi I did the Data Migration Full Walkthrough challenge from the Automation Developer Accelerate Phase. After that, I was ordered in transform this one Data Migration task bot in three different task bots, one that is a child bot called Employee Database which should get the info from the Employee Database another child bot called Preencher Website which fills up the website of this training challenge and a parent bot called Controlar Processamento which should call Employee Database and Preencher Website task bots , However I am having trouble to set up that because I can´t pass the loop to the loop logic to the Preencher Website task bot and I dont have any idea how to solve that  

Hello Team - I wanted to check if we will get control room access to try out the hands-on sessions covered in the pathfinder summit? Are the control room credentials already rolled out for registered candidates?

Hi everyone,I have an Automation Anywhere bot that calls a Python function. The result can only be “bot error” when it fails or “null” when it succeeds.This is quite insufficient to analyze the error cause. For example recently I had an error caused by a missing package (the package requests), I had to open another interpreter to get the error and solve it through a simple pip install requests.I gave a quick look at the C:\ProgramData\AutomationAnywhere\BotRunner\Logs folder but did not find anything about the python logs.Does anybody know where those are stored ? It would really speed up the troubleshooting. Regards,

Is there a way to capture windows security pop up during SSO (log in) when using the recorder action? 

Hi there! I’m having an issue - my bot isn’t posting a file in Slack channel anymore for uknown reason (I'm using a “Post file” action from “Slack” package) and the strangest thing is that bot’s run is fully completed without any errors.I would appreciate any help, thank you!

Hi!TL;DR: If a task is new, everything works. If the task is Modified, the bot will not deploy on the runner VM.A consultant working for us reported yesterday to me (Control Room administrator) that one of their bots was not working after a very small modification in the code (they just recaptured one object using the recorder package). Instantly I saw that the reason was a Deploy Failure and looked for the logs.Apparently, the reason for the failure is that the runner user “don’t have access to the folder”, but it is the same bot as before. To workaround this, they created a new task, copied all the actions and changed the references to that new task in the same folder, and everything started to work again.But, today they made another similar adjustment in another subtask of the same bot and again, the deploy is failing after they make the check-in to the control room.Have anyone been experiencing the same issue recently? I know there is an article with around 26 probable causes for t

Which SAP Command to be used - In case in SAP GUI I get ".key="Z010", I have Used Select Item & Click Menu & Both Failed, Earlier using SAPGUI Script , we have ExecuteSelectComboBoxItem in DLLs , so AA team have developed any command for drop down ?

What I want to do sounds like it should be simple and straightforward, but I can’t think of how to do it in an elegant way.I am iterating through a list of files and scraping field data from each file within the iteration.After I scrape all the info from the file, I just want to add the list of values as a row (record) after the last row in the Datatable.How can I go about this as simply as possible? Or is it possible?

Object capturing is not working in production, Where as in Dev environment it's working fine both the machine have same configuration 

I created a bot that executes a Python script.  This script opens a Chrome browser, loads the URL, downloads 5 rate reports from that web site, then loads those reports to SAP.  When I run the Python script locally using IDLE, it works fine.  When I call the function using AA 365, Chrome opens, but the URL is not populating.  I’m using Python 3.9 and I’ve installed all the necessary libraries for the script to run.  We currently run this bot on a VDI and this bot works fine but we are trying to switch over to running on a server VM.   The VM is where I’m seeing this error.  Can someone give me some ideas on what could be going on?      here is the error that is being logged in the Bot Launcher Log file:ERROR - Message: session not created: Chrome instance exited. Examine ChromeDriver verbose log to determine the cause.; For documentation on this error, please visit: 

I am facing an issue with the Excel Database connection operation with one of the processes where repeatedly getting the error message as “Could not connect to Database. External table is not in the expected format” while trying to connect to the Master file. The same file, being able to open through Excel Advanced Open command at the same time. This issue came across only after combining all Child BOTs into the Main BOT. The issue is not facing when I run that process separately.

Hi folks,Looking at integrating a task bot with one of my external APIs in order to trigger the /v4/automations/deploy endpoint. The task bot accepts an input string and input file, but I’m struggling to find any docs on how to handle the file and content inside the task bot. The task triggers successfully using the following botInput object:"botInput": { "sClient": { "type": "STRING", "string": client }, "fFile": { "type": "FILE", "string": encoded_file, "fileName": file.filename } }Am I understanding this correctly? The file is strictly xls/xlsx, content is Base64 encoded.Thanks!Nick

Hi everyone,I have a question. I would appreciate it if someone who knows answer. I have an Excel list with a variable number of rows (sometimes over 1000). I want to loop through each row and check four different variables against four specific columns:Variable1 → Column AVariable2 → Column BVariable3 → Column CVariable4 → Column DIf all four variables match the values in their respective columns, I want to identify which row matches and retrieve the number row of that row.Currently, I am using separate loops for each of the four columns, storing each cell value in a list variable, and then using IF > List Variable condition to compare. This works, but I cannot get which specific cell/row was matched. Thanks in advance

 I am using the Automation 360 Community Edition and repeatedly encountering the error message shown in the screenshot when trying to record a desktop application (Automation Anywhere - Order Fulfillment Manager). The error message specifically states: "An unexpected problem occurred while activating the window 'Automation Anywhere Order Fulfillment Manager'. Please refresh the window list and try again."The Problem Behavior:I can see the window listed correctly after refreshing the browser/window list, but when I click the Capture button, the same error pops up immediately. The critical issue: Reinstalling the Bot Agent or specific packages allows me to successfully capture only one action instance. When I try to Run the entire bot, it fails immediately at the first step that uses a capture action; it doesn't enter any details or interact with the application window at allSteps Already Taken (Troubleshooting Done):Restarted the local Bot Agent service Performed standard uninstall/rein

I am unable to connect excel as DB, getting this error “Could not Connect to Database. Provider cannot be found. It may not be properly installed.”. I have used connection string as “Provider=Microsoft.ACE.OLEDB.12.0;Data Source=C:\Users\msour\Documents\Book1.xlsx;Extended Properties="Excel 12.0 Xml;HDR=YES";” connection mode “Default”. and Microsoft Access Database Engine 2016 64 bit i have installed. when i am going to download 32 bit I am getting error my system already has office 2024 64 bit version so i can't download 32-bit database engine. and 2010 database engine is not found in Microsoft site. anyone can please help me in this issue. Thanks in Advance.

Hello, I encountered a problem with my project where I am trying to set a value in a data table. Due to the project requirements, I am using the current date (i.e. 10/11/2025) as column. When I am testing in attended mode, this works as intended, but when I tried to run it in unattended mode, the bot suddenly cannot find the column I want to set the value to (i.e. 10/11/2025). The error message I am encountering is (Key '10/11/2025' not found in record.)

I am trying to execute chrome clear cache python script , but its not working. it’s working in python compiler not in AA tool. Having python version is 3.x and AA python in latest package