Developers Forum

In the course video- Capstone Project Part 3 - Opportunity Intake Assessment, at the part where we need to upload the “Automation+Opportunity+Intake+Starter+Kit.pdf” to Claude AI with the prompt, When I try to select the photos/files to upload, it doesnt show the pdf in the dialog box to select, not able to upload the pdf to claude AI.Can someone please help me with this?

In the course video- Capstone Project Part 3 - Opportunity Intake Assessment, at the part where we need to upload the “Automation+Opportunity+Intake+Starter+Kit.pdf” to Claude AI with the prompt, When I try to select the photos/files to upload, it doesnt show the pdf in the dialog box to select, not able to upload the pdf to claude AI.

When I trying to capture an object I faced this error: Error performing single captureThe application is running with admin privileges but the bot is not running with admin privileges.To continue, enable admin privileges when you run the bot. Then, try again.How can I resolve it? 

How am I supposed to login if I never get the invite email? It’s not in my spam folder either.My admin provisioned a new Cloud Control Room, and I am the admin on that control room. I did not receive the invite email that is supposed to allow the initial login.In the Cloud Control Room Instances page, I click on View for the provisioned Control Room. I copy the password and navigate on a new Chrome tab to the Control Room URL.  I then enter my Administrator User ID and the password. I get the following message:Either your username or your password is incorrectThis may be due to a misspelling or because your Caps Lock is on. To continue, please retype your username and password.Code: UM1110If I click “Forgot password”, it get this message:Security question answers are not created by userUnable to continue because the security questions for password reset has not been created for this account. To continue, please contact your administrator.Code: UM1105 

In the Capstone Project Part 2 - Setup section of AI Automation Engineer Capstone Project,while pasting the Callback URL of OAuth Connection from Control room to Google workspace Im getting the below error, Can someone please help on this: 

Hi everyone!We’re trying to automate a process where the BOT needs to log in to another RDP session and then navigate through the applications available within that RDP session.We’re currently using Automation Anywhere A360, Version 34, and would like to know: Is this scenario possible to automate using A360? If so, what would be the recommended approach or commands/actions? Are there any additional tools or integrations that can be used with A360 to automate interactions within the remote RDP session? Are there any specific configuration or licensing requirements we should be aware of? Any guidance or experience with a similar setup would be greatly appreciated.Thank you!

I can´t do this step for approvals labs. 

I’m trying to build a bot to retrieve ServiceNow case information, including Case Number, Assigned, and Created Date.I’m running into an issue when one of the fields is empty. For example, if the Assigned field has no value in servicenow, the bot gets stuck on that Recorder Capture step and failedIs there a way to have the bot continue processing the field when the value/property is empty and continue with the capture?Note: we not allow to use Servicenow API for this task   

I can´t create Roles because I don´t have the option in my control room.  

I’m using the awesome JSON Web Token Package to generate a JWT. My case includes optional header parameters, specifically the “x5t” parameter which must be included in the header. However the Private Claims parameter only adds claims to the payload section. Is there a way to include these Reserved Header Parameters in the package?

It seems like the newest database package is failing in my tasks.Here is my step detail:The error I get is: com.automationanywhere.botcommand.database.adapter.exceptions.BotCommandDatabaseException:Could not Connect to Database. "encrypt" property is set to "true" and "trustServerCertificate" property is set to "false" but the driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption: Error: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target.We use self signed certs on our network which I assume is causing this. I was able to get the connect working by changing from user defined to “default” and generating my own JDBC connection string.jdbc:sqlserver://{{ipaddress}}:1433;databaseName=RPA_AP_Invoice;encrypt=true;trustServerCertificate=true;username={{user}};password={{pass}};My change was to set “trustServerCertificate” to “true”. My main ques

Im force closing Chrome using task kill. When another bots call chrome this pop up appears and it mess up the flow. any idea how to remove this. im using “--hide-crash-restore-bubble” in chrome property but still getting this issue

Has anyone ever faced this kind of scenario in Automation Anywhere?The bot is able to click on the text box to enter the Claim ID, and the Claim ID value is also available correctly. However, on one particular machine, the bot is not entering the Claim ID properly and immediately clicks on the Submit button. As a result, it throws a “Claim Not Found” error.The same bot working perfectly fine on another machine.Has anyone faced a similar issue? If yes, could you please share what might be causing this and how you resolved it?

I'm trying to use the Microsoft 365 Excel - Connect action with a Control Room managed OAuth 2.0 connection in Automation Anywhere Cloud.EnvironmentOAuth Authentication Mode: Control Room managed Grant Type: Authorization Code Flow Shared token successfully generated Delegated Microsoft Graph permissions granted and admin consented: User.Read Files.ReadWrite.All Sites.ReadWrite.All Mail.ReadWrite Mail.Send offline_access openid profile What worksOAuth connection tests successfully in Control Room. Microsoft 365 Outlook Connect works successfully using the same connection and account. The service account can access Outlook, SharePoint and OneDrive directly through Microsoft 365 in a browser on virtual machineWhat doesn't workThe following actions fail immediately on the Connect action:Microsoft 365 Excel: Connect Microsoft 365 OneDrive: Connect Microsoft 365 Calendar: ConnectError:We are unable to authorize the application with provided credentials. Please check your credentials

I tried generating an API token for the bot, but I’m getting a 404 error.I used:curl -X POST "https://xxxxx.my.automationanywhere.digital/v1/authentication" \ -H "Content-Type: application/json" \ -d '{ "username": "xxxx", "password": "xxxx" }'and I get:Not FoundI also tried opening:https://xxxx.my.automationanywhere.digital/v1in the browser, and it returns:{"code":"UM1117","details":null,"message":"Access token expected in the 'X-Authorization' header"}But when I open:https://xxxx.my.automationanywhere.digital/v1/authenticationI get a 404. Am I using the wrong authentication endpoint, or is there something different I need to enable/configure for the API?thanks   

 I know the API can trigger the bot. The only part I’m not sure about is how to pass a Word or CSV file to the bot as an input, especially since the file is not on the machine where the Bot Agent is running.Any idea what the best way to handle that would be?thanks

I have a website where I need to click two links.First, I click “Click here to login,” which works fine. On the next page, I click “Commvault user,” but that second click always gives me the error below, no matter what I try. “here was a problem at line 3This may be due to the following reason: Unable to find LINK. Search Criteria did not match. Location: Gui_test (line 3)To continue, edit the bot and fix the error. Then, try again.”  

I am currently receiving emails that contain .eml file (an outlook item). Inside the said .eml is a .pdf that I want to save.Any who has done this before or knows how to do it please let me know

Since salesforce is migrating from OAuth Username/Password to OAuth Client Credentials, how do we use Salesforce Authentication Action? Because now we will not have the username and password to connect to salesforce and these 2 fields are mandatory in the Authentication Action.  

I’m planning to integrate an Ollama LLM with Automation Anywhere using the REST Web Service action to automatically analyze bot failure logs.The goal is to group and categorize errors such as: Credential / access issues Application not responding Selector or object change Data format mismatch Environment or profile corruption Network / timeout errors Excel/Office activation popups Unexpected UI popups Once the logs are classified, we can automate the production support workflow, including: Auto‑creating PRD support tickets only when required Routing tickets to the correct support queue based on error category Providing recommended fixes directly inside the ticket Reducing manual triage time for support teams I’m curious if anyone here has used AI models (Ollama, OpenAI, Claude, etc.) with Automation Anywhere for similar production support automation or log intelligence.Would love to hear your use cases, lessons learned, and model choices.Tagging for visibility:  @De

I have an issue with my scheduled bots where since 7am this morning they have all been stuck in a queued state, with a message that they are waiting for the user and/or device.I have checked and the virtual machine device is currently connected and the schedule is set up to use the correct user and device.These bots ran fine for the past few days, but just stopped connecting at 7am this morning.I can connect to the virtual machine myself, and run the same bot as attended, so the control room is definitely able to connect to the device and there are no issues with the bot itself.Could this be some kind of firewall issue that would only effect unattended bots? And if so, what can be done to check and resolve this issue?

Hi guys,im New to automation anywhere. I Breakdown a task into several childbots. each child bots are inside its on try catch method. While calling these Childbots in parent bot should i call tit  inside a try catch again? or without it?

Hello,In our application  Radium AI we are using A360, now we are trying to achive queue processing scheduling through Radium AI, where i want one basic bot which can process the Queue. as of now we dont have profession A360 developer so want help in that. I built one bot which can process the queues but seems required some profession guidence on it. it would be great if someone can help me at earliest.

During unattended Automation Anywhere bot execution, Microsoft Excel (Office 2016) displays a recurring "Sign In" popup asking for Microsoft account credentials to open an Excel workbook. The popup appears repeatedly and interrupts bot execution. The workbook opens through Excel, and the bot runs under a service/robot account on a Windows Server environment. Looking for known causes related to Office authentication, OneDrive/SharePoint integration, Office activation, cached credentials, sensitivity labels, or Automation Anywhere unattended bot execution

Has anyone worked with Forms and Processes in Automation Anywhere? I’m currently exploring it and trying to understand whether forms can be published or embedded in other applications to trigger bots.I’m new to this area and would really appreciate any guidance or insights.also Any license or permission depencies are there to achieve this?