Developers Forum

I am facing an issue with the project check-in process.I checked out an entire project, modified one of the subtasks, and then checked the entire project back in. In the project files, I can see that the changes have been successfully reflected. However, in the Automation Anywhere interface, the project is still shown as Checked Out.  

Hi, I’m facing a problem with OAuth connections.I’ve already configured the connection, and it is working fine. But, after an hour the token status is “expired”. I don´t know how to proceed to refresh the token automatically.I’m using Microsoft Entra. 

Is there a way to edit what the Automation Status dashboard counts as a failure? After a recently update it’s become way more broad and useless to look at. For example this is what my dashboard shows, 16 failed bots.If you click on that Failed hyper-link it takes you to the Historical Activity and shows that it’s counting all Deployed Failed, Timed Out, Stopped, and Failed bots. I want to be able to remove `Stopped` from the options it’s counting as failed.

Hello everyone,I'm new to the Automation Anywhere Community and work with a nonprofit organization focused on education, health, and community development.I'm interested in learning how nonprofit organizations use Automation Anywhere and AI to improve grant management, beneficiary tracking, reporting, donor management, and administrative processes.If your organization has experience implementing automation, I would appreciate any advice, beginner resources, training recommendations, or examples of successful nonprofit use cases.Thank you, and I look forward to learning from this community.

Hi All, Bot is running fine in Dev. When it is moving to Prod, it is not working. How will you find the issue?

How to add knowledge base to my agents , I need to add some files as a knowledge base so agents looks into those for queries asked to the agents

Hi All, Suppose the bot is running for last 6 months. Due to application upgrade, bot is failing intermittently on object cloning. How do you troubleshoot and find the issue to fix it?

We are using SharePoint Authentication and SharePoint Get List activities. We had no issues last week but today when the bot runs we get an error:SharePoint API failed: See the details below.Status: 401Details: {“error”:”invalid_request”}The Client Secret and Client ID are all correct and have not changed. Any suiggestions on what could cause the error to happen now when it was working before?

Hi All, Suppose you are processing the bot and the bot is stuck while processing the excel. what is the mitigation mechanism you apply?

I tried to create control room oauth connection. After adding necessary details. Im able to test connection. However when i try to create folder its like driver id / list issue. Same if i use direct rest api calls with graph api its working can someone suggest anything  

We are using SharePoint authentication via an OAuth connection. To do this:We created an enterprise application in Azure with the following information:* The control room’s callback URI.* The following permissions: Offline_access, Openid, Profile, User.Read, Sites.FullControl.All, Sites.Read.All, Sites.ReadWrite.All, AllSites.Manage* Delegated permissionsWe created an OAuth connection in the control room with the following settings: Microsoft Azure AD, Authorization Code Flow, client ID, client secret, Authorization URL, Token URL, Scope https://graph.microsoft.com/.default; we also assigned roles.We tested SharePoint authentication, and it works correctly, but when we run an action such as retrieving folders, we get an error.We tried with “Shared Documents” and got the same error. We also tried to retrieve the lists from the SharePoint site, and it returned 0, even though several lists have been created.

Hello Community,Customer is using the Rest API package from the Bot to perform certain salesforce API calls related to email communication of salesforce. These API's are supposed to append to existing email records in salesforce, The API's itself work fine and bot is not experiencing any issue but the problem is that every time it created a new email record instead of appending to existing email chain. Any suggestions on the best APIs that can be used in this situation?

getting the issue after setting up oauth in CR and then try to use the create folder command 

Enterprise Governance: A Complete Guide to Automation Anywhere Control Room RolesManaging user access is one of the most critical responsibilities of an Automation Anywhere Control Room administrator. Assigning incorrect permissions not only creates severe security vulnerabilities but can also stall development pipelines or disrupt production schedules.This guide provides an enterprise-grade breakdown of predefined Control Room roles, their operational scope, and a critical look at a common mistake developers and administrators make during deployment.Predefined Control Room Roles by Operational FunctionTo manage a scalable RPA environment, roles are broadly categorized into Administration, Development, Execution, and Specialized features.1. System & Security AdministrationRole Operational Purpose Enterprise Use Case Administrator Global, unrestricted access to the entire Control Room tenant. Held exclusively by IT Platform Owners responsible for initial setup, licenses, an

Hi, We have scheduled a bot every 15 minutes, it works fine for couple of days and then the deployment start to fail. The frequency of failure is less at starting and then increases gradually to a point where each deployment gets failed.Can someone tell how to resolve this issue? The error msg that we see is - “Error message:Unable to perform rdp for the user as we have exceeded the maximum session count. This may be due to multiple reasons. To continue, please Make sure you logout from sessions that are not required at the moment.Then, try to run the bot again. If you continue to see this message, please contact your system administrator.”

I’m experimenting with triggering automations via MCP inbound and wanted to ask if anyone has any advice for RBAC. I created a co-pilot studio agent that can trigger my MCP enabled bots, but right now that agent has access to all MCP enabled in my control room. It would be nice to have role based access so that everyone can’t run everything.Does anyone have any advice that they can provide on delegating permission to certain tools? My initial thought was to create multiple co-pilot agents and enable/disable certain tools on each agent. That technically works but doesn’t scale well when you consider that I would need to update available tools on every agent every time that a new MCP enabled bot is created.Any feedback is appreciated thanks. Or a place where I can learn more about MCP inbound within automation anywhere (I watched the two videos in the University. Great overview)

I have automated an web application using our automation anywhere tool and the bot is running fine. The only issue i am facing is that login to the web application. I can only login to the application using SSO (Single sign on). While login i need to enter the email ID and password after that an authenticator code will arrive which needs to enter in our mobile because the authenticator app is installed in our mobile phone. As of now, i am manually completing the login procedure by myself and trigger the bot after that. Like this i have i almost 5 bots which run on different schedule. Kindly guide me if there is any way to tackle this

We would like to know if Control Room provides a way to detect or receive notifications when a connected device becomes disconnected.If such functionality exists, could you please share the available methods (e.g., built-in notifications, APIs, or configuration settings)?

I need to download PDFs from a website. The bot clicks on multiple links, and each click opens a separate webpage where the PDF must be downloaded.The challenge is that every link opens a different page with a unique title, which cannot be predicted in advance. However, I observed a pattern: the title of the new page is based on the link text.For example, if the link text is “Conflict to push global growth to post-pandemic low”, the opened page title becomes “MEED | Conflict to push global growth to post-pandemic low”.Is there a way to dynamically handle or parameterize this behavior?And also there is no option add variable in the window title 

IM in the 9th lesson-Extracting Named Entities with Generative AI.I have downloaded the assets and imported to control room as mentioned in the video but when I open the Extraction AI Skill, The model connection isnt there. what do I do? Is there another pathfinder training CR that we need to use or create my own model connection?

Hi everyone - I’m building an automation to read values in a column using the terminal emulator. The screen I’m reading is 131 characters across. I’ve figured out how to increase the visible width of the terminal emulator using some of the terminal emulator settings, but any attempt to use GetText with the entire screen or any character above column 80 results in an error. I’ve seen various fixed suggested elsewhere about turning on extended properties, but that results in my terminal not connecting at all. Has anyone else run into this situation? TIA

Hi everyone,I have a bot runner hosted on AWS Workspaces. We decide to switch to RDP from Regular deployment setting because on Regular the screen resolution would be reset to an inadequate resolution.However, on random occasions this error occurs : Unable to perform rdp for the user as we have exceeded the maximum session count. This may be due to multiple reasons. To continue, please Make sure you logout from sessions that are not required at the moment. Then, try to run the bot again. If you continue to see this message, please contact your system administrator.To solve this I have tried to Log off the bots after a run (see screenshot)This error does not occur again but a new one now appears : Bot Launcher for user session **** crashed.Last recorded command ****The last recorded command is generally the first command to open/manage a web browser. That means the bot starts and logs correctly that it has started in a file before crashing. Does anyone know how to permanently solve this

Introduction:Organizations use SharePoint Lists to efficiently manage structured data, but often, this data needs to be transferred to an SQL database for reporting, analytics, or further processing. Manually handling this process can be time-consuming and prone to errors. Automating it using Automation Anywhere ensures data consistency, eliminates manual effort, and improves efficiency.In this blog, I will walk you through the steps to read rows from a SharePoint List and insert them into an SQL table using Automation Anywhere.PrerequisitesBefore we begin, ensure you have the following:Access to Automation Anywhere Control Room and Bot Creator A SharePoint Online List with the required data An SQL Database with an appropriate table structure ODBC or direct database connection to insert data into SQLStep 1: Set Up API Access for SharePointTo interact with SharePoint, you need to configure API access:Set up API permissions for your SharePoint site. Obtain the OAuth2 API keys and the sub

We are using the SharePoint package in Automation Anywhere A360 to retrieve list items. While testing filtering capabilities, we observed that the Get List Item(s) action only supports limited filters such as:List Item ID Title FolderIt does not support advanced column-based filtering or CAML queries natively, which is required for our use case involving custom fields such as Status, Date, and Department. Observed IssueUnable to apply filters on custom columns directly within A360 SharePoint package No native support for CAML query executionCan you please help me to resolve this issue on this?

Do control rooms dedicated to non-prod environments (dev, sandbox, stage) require its own control rooms license? Where can I find the official product use terms?