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Hello Everyone,I’m having some issues with the Universal Recorder at the moment. On the website I want to automate cardmarket.com there is a UI that follows you as you scroll downwards that overlaps with the buttons I want to be clicked.The program will successfully find it over the UI but the click won’t work since it’s currently overlapping.The work around kind of is to use AISense instead and ensure that the page is scrolled upwards since it doesn’t move the page.Anyone have any ideas?

Hello, I am a student and I am building an RPA to connect to an ERP and export an Excel/CSV file with customers with back orders.I will then email everyone on this file, but I am stuck at this stage.My steps are: 1- open the file "Orders.csv".2- look for the character "@" save in a variable "EmailGet".3- put the "EmailGet" variable in the recipient field of the next task, "send email". What am I missing? Can you help me, please? Thank you in advance.Gilberto Parente  

Hi All,When I retrieve email message or send email via Outook, below message are prompted. And the setting in ‘Outlook-->Options-->Trust Center-->Trust Center Settings-->Programmatic Access’ is not available due to my client’s company policy.Any solution or guildline from AA on this? I’m wondering why I can’t find any search result on this topic. Thank you. 

Is it possible to pass terminal emulator session Id from child bot back to parent bot?

Hello everyone, I have recently taken the Automation 360 partner sales certification and one of the questions was really weird. It asked how to mark a file as password protected but none of the answers seemed relevant.Some of the propositions were about metabots, that only exist with v11 (I have only used and followed the A360 formation), others about a “privacy gateway protocol” (those must be fake answers, I do not find anything with that name in the documentation), or the password package (that does not exist either). None of the proposed answers was about the Credential Vault, the credential or PGP package...Has anyone already faced this kind of question ? Nobody in my company seemed to understand it. Is it possible that it is a legacy question (designed for a former v11 exam) mistakenly still present ?

Please Help meThis is a question about the action of selecting multiple rows of Excel cells in the A360 environment.For example, select the following cells.B1-D1 & B3-D3 & B5-D5In V11.3, it could be executed in one line by executing the command as follows.Excel:Go to cell "B1:D1,B3:D3,B5:D5".Session:BaseData1However, even if you specify the same way, A360 will error as followsThere was a problem at line 115 This may be due to the following reason: You entered an invalid cell address ,B1:D1,B3:D3,B5:D5. To continue, edit the bot and fix the error. Then, try again. If you continue to see this message, please contact your system administrator.Is it not possible to specify in one line with A360? 

Hi everyone, I have a bit of a problem here, whereby I’m trying to get a selected item/text using the capture action but for some reason on the dropdown the bot should select from, the bot’s able to identify single words but can’t identify words with spaces. E.g: Pepsico Sa will fail for some reason but if it’s Pepsico, the bot can identify it. Please may I get assistance on this.

I was told I need to complete this course per partner program requirements however now the course has disappeared and I can’t find it after the updates. Is that course still required to keep Partner requirements?

Hello,  I am currently looking to work with a United Health Care API. When testing with their lower environment and reviewing Automation Anywhere documentation, it appears the only way to get the body of the response is to log it to a file. Is there anyway to break it down into getting the whole body as a variable? Or can we break it down even further and get specific info from the body to a variable. We followed this documentation to log to file: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/using-the-workbench/cloud-using-get-action.html One of the other things we tried was to take the output variable and break everything down even smaller to make it $APIOutput{"B

As we plan for 2023, the Community Team is eager to hear from you!Complete the poll and share your thoughts:Have you attended an event recently that stood out to you as best in class? Reply and describe what made that event special. 

As we plan for 2023, the Community Team is eager to hear from you!Complete the poll and share your thoughts:Have you attended an event recently that stood out to you as best in class? Reply and describe what made that event special. 

As we plan for 2023, the Community Team is eager to hear from you! Complete the poll and share your thoughts: Have you attended an event recently that stood out to you as best in class? Reply and describe what made that event special.

Hi everyone,I would like to extract only z-index: XXXX from this part os html code form a in company website. This is about to use ina loop to identify a “wait screen” turn on and turn off to follow the rest of process. I have identify this outerHTML that regards changes in this website about “wait screen”.<div id="csr-load" class="ui-dialog ui-widget ui-widget-content ui-corner-all ui-shadow csr-loading ui-overlay-hidden" role="dialog" aria-labelledby="csr-load_title" aria-hidden="true" aria-live="off" style="width: 580px; height: auto; left: 383.5px; top: 281.5px; visibility: hidden; z-index: 1016; display: block;"><div class="ui-dialog-content ui-widget-content" style="height: 60px;"><img id="j_idt16" src="/customer/resources/img/loading.gif" alt="">            <span id="csr-load-message" style="display: inline;">Por favor, aguarde...</span>            <span id="csr-load-messageLong" style="display: none;">Aguarde, pro

I have a user that is receiving the below error when they try to check in a bot.“Insufficient privileges.You do not have the permission "Check In".Please contact the system administrator to get the required permission.” I checked the AA docs regarding how to check in a bot. In the doc it says “Required: Check in permission at the folder level and at the corresponding parent folder level in the public workspace.”  I’ve checked the roles up and down and I can’t find any check in permission! Does anyone know where this permission lives? 

Everytime I try to run my bot or capture an object, I am getting this error. The error says that it can be due to multiple reasons but not sure what I can try to do to solve this. I tried restarting my machine.“The bot could not be executed due to an error in setting up the execution environment. This may be due to multiple reasons.”

Hi all, I have a parent bot that is calling a child bot. Name of the child bot comes from a string variable. When I run it in attended mode, it works perfectly fine. When I run it in unattended mode on another VM, I’m getting error below: “An unexpected error occurred. Unable to download child bot 'repository:///Automation%20Anywhere/Bots/xxxxxx'. Compilation error attempting to compile child bot "xxxxxx". Please contact system administrator.” Do you know how this error can be fixed?Thank you and best regards

Hi there,                I am using a laptop and then extending my display to an additional  monitor. I need to connect to VM to access control room for bot building. At the moment I don't have a runner machine. I would like to know what resolution and scaling should I set for my laptop, monitor and VM machine?Should laptop, monitor and VM  have the same resolution and scaling? I am leaning towards 1920 * 1080 and 100% scaling for the 3. As a team all other developers can also use the same resolution to avoids issues with the capture command.      

Hi,I have created a bot where it runs and downloads the file but I'm confused about how to get the correct downloaded file in the bot. (The one that I download using a bot, I need to open the downloaded file using the same bot ).

Hello everyone,I have the following problem and I started thinking , that this is a bug of the Enterprise edition: I have created а Parent bot In the Parent bot I have two child bots( variables are mapped and when I’m running only these two child bots there is no problem) I want to run one more child bot in the Parent bot , but the actions are not developed yet( step 17 from the picture) When I’m running the Parent bot through the Debug mode and want to type any letter in the variables search box  , my keyboard stops working or not working as normal, when I'm scrolling my mouse the desktop zooms in and out  and most of the time is needed to restart the computer. It is necessary to run the Parent bot through the Debug mode in order to develop next steps(Step 17) and when they will be ready will be added in the third child bot. I cannot run separately Step 17 , because there are dependencies with the first two ch

I recently migrated my bot from v11 to A360 and it's working fine in the development environment, but when I run it in the test or higher environment, I am encountering a strange issue. The main task is not executing the first sub task and I am not getting any error message. Additionally, some variables are being reassigned as blank after the run task command.I have tried checking for syntax errors and logical issues in the code, and I have also verified that all necessary dependencies and modules are properly installed and configured. However, I am still having trouble resolving this issue.If anyone has any idea of what might be causing this or has encountered a similar problem before, I would greatly appreciate any help or suggestions you can offer.Thanks in advance for your assistance!

It keeps going on as "Deploying to your computer" and does not execute. Previously when it finished running it showed - ""An unexpected problem occurred If the problem persists, please contact your system administrator."I have tried the suggested solutions : Reinstalling the bot agent and connecting to my local device again Restart AA from Task Manager > Services Reenable the plugin. Even uninstalled and installed it again Preupload the Packages - Made sure to select the Recorder in that Kindly help me with issue since, it is a critical project I am working upon.

Hi Team, I’m facing an issue with Email connect command. I have used EWS Server , Exchange Server 2013 with Azure cloud and provided Global values EWS Client ID & EWS Tenant ID. These logic is successfully working in Dev and UAT environments (for both Dev and UAT, Outlook username & password are same and are getting from credential vault).Production is using different set of credentials and when i run the same logic in Prod getting below error.‘Error Message Unable to connect with EWS server. Please ensure to click on "Authorize" to authenticate and proceed. EWS Client ID and Tenant ID are same across all the environments. I need quick support on this issue I'm facing, as this is affecting the business.  Regards,Lokesh

bot is working fine but after the bot runs smoothly then happens always lock my screen why its happens??

Why Can't we login to Automation Anywhere University? It says some SSO privileges are required. 

How I close my Chrome browser window? except close browser action.