Hi @priyanka.paidimalla ,

Please check out the below link,

System Allows only single device to be registered

Hi Priyanka,

From the error message it looks like you have already installed the bot agent on other device for the same CR and now trying to login from a different device.

• Delete already registered device. Manage → Device → Click on 3 dots and delete.
• re-install the bot agent in the latest device using chrome and this should resolve your issue.

Thanks,

Happy Automation

Hi @Tamil Arasu10 

Unable to delete the device.

@priyanka.paidimalla 

First, try to restart Automation Anywhere Agent or resintall.  If not, kindly check the following threads:

Regards

@priyanka.paidimalla  : restart VDI / runner machine then delete device… remove automation anywhere folder under c:\windows\system32\config\sytestemprofile\local\.. then open control room and click connect device