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Getting Error in connecting database in A360 Error: Couldn't connect to database. Provider cannot be found. It may not be installed properly.

Environment - Win 10, Excel ver "Microsoft® Excel® for Microsoft 365 MSO (Version 2201 Build 16.0.14827.20216) 64-bit ", AA Ver "Automation 360 build 12342", Bot agent Ver "21.134" Issue - My bot is not able to hit a call VBA macro in xlsm file. The message it shows is “Cannot run the macro 'abc'. The macro may not be available in this workbook or all macros may be disabled.” Diagnosis : 1- Almost all excel security / permission including Trust Centre permutation combinations. 2 -Nothing at Event viewer logs.3 -Open Program file command is not very useful its just a work around.4 -Reinstalled AA bot agent 😞 ..5 - 2 calls with AA guys Conclusion: still facing same message + does win 10 need some additional patch for advance excel. OR AA need any add on. OR calling macro is a problem always. 

Hi teamMy version is AA11when i runned send mail command, when i check my email, there is a image with X in my outlook email, i don't need the image, how to fix it?

Buen día, Agradezco de su apoyo ya que se evidencia que no ha sido posible ingresar al Client Login, ya que indica que hay error: "login unsuccessful. this may be due to one of the following reasons" Tengo la versión de "AA Enterprise Client 11.3.3"

 They have several task bots that work fine for a while, but without explanation, they start to crash and not find the page elements, so I have to restart manually. How to increase accuracy so that they work without manual intervention?

i recived error about: Unable to find any open session 'Default'; Can you help me to find a solution please... i dont why this error appear... i have set the session name like: Default  Can you help me please... I am making a tutorial step by step like the video tutorial but I dont know why I receive this error Thanks for your comments

i am unable to download V11, when ever wherever link i try , its routing me to A2019. we had handson practise on V11 and want to download the same on personal PC for practice

I have downloaded bot scanner A360.24 and it's giving below error.AA V11 version is 11.3.5.3.Can someone pls help.

Hi, When I try to start my bot, I get a message: A specified logon session does not exist. It may already have been terminated. Restarting WIndows doesn't help :P Any advice?

We are getting following issues when the bot is ran in unattended mode 1. Bot is unable to perform actions (left click or set text) on captured objects from web page. 2. Screen capture desktop is giving black screenshots.

it's not capturing proper elements in website

I didn't receive the control room password in my registered email ID. I already tried the process of clicking "I forgot my password", but not received email. I have checked the email was not sent to the spam folder

Hello,In our organization we have an account for BOT which is a generic account and because of Microsoft's policy, the 0365 license cannot be allocated to this RPA BOT's account as it is not a person,So is there any way to access the Sharepoint without this 0365 license ?or way to get the license for RPA BOT ? Please suggest  Thanks 

bot is created for conversion of Xlsx to TUDF.bot is taking the same time for execution time with larger file date and small file date . in the code Delay is used for the conversion execution. delay (300sec)i want over come this time of execution based on the file size.    

Preprocessing issue found.In Practice: We found an issue that prevents the bot from running. Duplicate key Recorder (attempted merging values com.automationanywhere.compiler.model.packages.PackageInfo@7221da79 and com.automationanywhere.compiler.model.packages.PackageInfo@64f39ba8) Code: preprocessing.failure I'm Attaching the error image. Please help me here. I'm working on Hover Activity to select the option from the hover dropdown list. I'm Attaching the error image. Please help me here. I'm working on Hover Activity to select the option from the hover dropdown list. 

I'm having a problem using one action from PDF package, the extract field action. Even with the same layout of PDF, the action extract a different part from the document

HI, I forced a problem i create schedule for two bots they repetedly with no end time but after any time the schedule is deleted from itself and i have to create the schedule again any one has a solution .

When I am trying to run my bot, it was struck at deploying to your computer for the newly created bots. AllExisting bots are working fine. I am using community edition tried on both edge and chrome.

Hello, we just migrated from AADesktop to A360. Everything is going well for the moment but I have a problem with the asterisk (*).On my old bot it worked but no longer with A360. I want to copy a file (*$filename$) but on A360 I didn't find any solution.Can you help me please  

In this URL Error (automationanywhere.com) I can't able to find support link . @Prabu Baskaran​

Actually I Installed DB as well as correctly used the Connection String but it doesn't working and couldn't connect to DB. @Prabu Baskaran​ 

I have generated Tenant Id, Client Id and Client secret key in Azure. Issue is that both Tenant Id and Client Id is matching the demo format. Whereas, Client Secret key is not matching the demo format which is provided below the text box. @Prabu Baskaran​.

Hi all, I'm unable to run/debug a bot. Attached the screenshot below. Any idea on how to resolve this?Thanks! 

In A360, in 1 VM if we keep queue and schedule bot both then which bot will pe picked first? Queue or schedule? Also we have option to set priority for schedule bot as high or low or medium but not in queues please help