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Lee MatthewsAutomation Anywhere Team

published in Pathfinder Blog

Best Practice Automation Reporting

Please note that this document is part of The automation Success Framework and is referenced by the following parent document. This specific article discusses the importance of effective automation reporting and proposes a best practice approach. Building effective reporting into your automations is very important for many reasons. Some examples are:Having a dashboard / reporting to supervise operation of the automation allows business users to monitor what their digital workers are doing. Without some form of oversight of the process, business users may not take proper “ownership”, and may place undue expectations on the Automation CoE to manage the outcomes. It is important to monitor what is triggering exceptions to the process and how many there are. This allows for proper planning of enhancements to the logic. There should be a way to track the notional benefits being delivered by the automation, so the Automation CoE can track ROI of the investment in and maintenance of the au

Lee MatthewsAutomation Anywhere Team

published in Pathfinder Blog

Setting up and configuring your Control RoomAutomation Anywhere SME

This article is part of a broader series that forms the Automation Success Framework. Please click on the link to view all topics. Note that there is a considerable amount of interdependency between each of the topics. For example, your choice of model for the automation Centre of Excellence (CoE) will influence how you need to configure the Control Room, and will also influence the roles involved in the Automation Lifecycle.The purpose of this particular article is to outline a suggested best practice configuration for the Automation 360 control room to support the below objectives. This post will walk you through the process of configuring the below model to meet the above objectives.It should be noted that every organisation is different, and this configuration may not suit all scenarios. The approaches outlined in this document can be customised by the platform administrator as required. Note also that this document must not be considered a replacement for reading the online docum

Automation Anywhere TeamAutomation Anywhere Team

published in Pathfinder Blog

Bot Store Spotlight - Web Automation Package

Bot Store Spotlight - Web Automation Package The Web Automation Package is one of the most popular packages in Automation Anywhere's Bot Store. This package enables developers to automate web interfaces by leveraging Selenium. It supports Chrome and Edge browser and uses the Open Source ChromeDriver and EdgeDriver under the hood. This package could be used as an alternative to the Recorder package. Using the Web Automation Package, you can use JavaScript to interact with various objects in the web interface. Setup: Here are the links to download ChromeDriver and EdgeDriver. The package itself has the 92.x drivers packaged natively, but if you run into issues - you can try downloading these drivers manually and reference their location either on the Control Room or on the local Bot Runner/development machine. In this video, we have discussed how you can use the Web Automation package to solve the Bot Wars challenge page for the first week of August. We have covered the details about ho

Automation Anywhere TeamAutomation Anywhere Team

published in Pathfinder Blog

Tutorial: Building An Automation 360 Package

Tutorial: Building An Automation 360 PackageAutomation 360 brings with it the ability for developers to create, publish, and share their own custom packages. For those not familiar with the Automation Anywhere platform, a package is a collection of configurable actions that can be used as the building block of bots. Out of the box, Automation 360 includes hundreds of actions contained within 70+ packages. In addition to those packages which ship with the product, the Automation Anywhere Bot Store makes 50+ additional packages available that are all free to download and use within your Automation 360 control room. Essentially these packages form the tools of the proverbial toolbelt that an RPA developer has at their disposal when building bots. But what if I want to integrate with an application that is native to my organization? Or an application that is not represented in the default package set or via Bot Store? Fortunately, the Automation 360 Package SDK provides the framework for d

Lee MatthewsAutomation Anywhere Team

published in Pathfinder Blog

The Automation LifecycleAutomation Anywhere SME

This article is part of a broader series that forms the Automation Success Framework. Please click on the link to view all topics. Note that there is a considerable amount of interdependency between each of these topics. For example, your choice of model for the automation CoE will influence how you need to configure the Control Room, and will also influence the roles involved in the Automation Lifecycle. In this article we will discuss the process of managing automations through the various stages of the automation pipeline or lifecycle. Note that a separate article deals with the configuration of the control room to support different DevOps practices and to manage separation of duties. That article is available here.. Introduction The stages through which automations will move should be considered as more of a lifecycle that a straight pipeline. This is because automations tend to evolve continuously as the operations of the business change. There are four key stages to the automat

Lee MatthewsAutomation Anywhere Team

published in Pathfinder Blog

Establishing your Automation Centre of Excellence (CoE)Automation Anywhere SME

This article is part of a broader series that forms the Automation Success Framework. Please click on the link to view all topics. Note that there is a considerable amount of interdependency between each of these topics. For example, your choice of model for the automation CoE will influence how you need to configure the Control Room, and will also influence the roles involved in the Automation Lifecycle. In this article we will discuss the role of the Automation Centre of Excellence (CoE), the different CoE structures that are possible, and the benefits and disadvantages of each structure. Introduction The Automation Centre of Excellence (CoE) is an organisational unit dedicated to ensuring that the automation program is as successful as possible. All activities of the CoE should ideally be directed toward achieving this goal. To ensure that the CoE is fulfilling this goal it is important for an organisation to first define what a successful automation program looks like. The followin

Tamil Arasu10Most Valuable Pathfinder

published in Pathfinder Blog

How to Use OAuth 2.0 with REST API

This is a guest post written by Tamil Arasu, Automation Anywhere MVP and RPA Developer with Fugro Netherlands. In this article, you will learn how to use OAuth2.0 in the REST API package with the Bearer token. Modern authentication is used to integrate/communicate between applications. As the Automation Success Platform does not currently support OAuth2.0 on the REST API package directly, let’s see how we can connect or integrate the application via OAuth2.0 using A360. By following this method, you can establish communication between various applications via OAuth2.0 using A360 REST API Package. OAuth 2.0OAuth 2.0 is the industry-standard protocol for authorization. OAuth 2.0 focuses on client developer simplicity while providing specific authorization flows for web applications, desktop applications, mobile phones, and living room devices. OAuth 2.0 Bearer Token UsageA Bearer Token is an opaque string, not intended to have any meaning to clients using it. Some servers will issue tok

Lee MatthewsAutomation Anywhere Team

published in Pathfinder Blog

The Automation Success Framework (ASF)Automation Anywhere SME

The Automation Success Framework I have been maintaining a series of best practice documents on setting up and managing an automation practice using Automation 360. It occurred to me that Community is probably the best place to host and maintain this content. As a result, I am posting all the content on “The Automation Success Framework” here. The Automation Success Framework is broken down into four separate topics. Please click on each of the links below to explore that particular topic.(Note that I am currently migrating the content to community, so not all links are enabled right now).Setting up and configuring your Control Room Establishing your Automation Centre of Excellence (CoE) The Automation LifecycleNote that there is a considerable amount of interdependency between each of these topics. For example, your choice of model for the automation Centre of Excellence (CoE) will influence how you need to configure the Control Room, and will also influence the roles involved in the

Adamf103490Most Valuable Pathfinder

published in Pathfinder Blog

A Careful Migration Isn’t Glamorous, But NecessaryMost Valuable Pathfinder

Migration isn’t glamorous. Stakeholders and leadership teams don’t see us driving more value to the business—whether it’s in the form of headcount, cost, or time savings—when our only focus is moving old code to a new system. However, this doesn’t mean we should rush through the development cycle in order to push through migration and getting back to creating new automations. For each process we migrate, we should be going through the full development lifecycle, with a heavy emphasis on testing, to ensure a successful overall migration.At BSC, we’ve been leveraging Automation Anywhere since 2018 and have hundreds of automations within our ecosystem that needed to be migrated from V11 to A360. We started migration in mid-2022 with a goal to complete migration by mid-2023. Even though it was a big task, we focused on taking the time needed to migrate each automation thoughtfully and successfully. Here are steps we took and how I recommend proceeding should you have the large task of migr

Automation Anywhere TeamAutomation Anywhere Team

published in Pathfinder Blog

Meetup Recap: Working with DLLs in Automation 360

In this session, we discussed about how to create DLLs, how to use them in Automation 360 and their real world applications. Building a DLL To build a DLL, you will need access to an IDE such as Visual Studio , knowledge of C# language and the supported data types in DLL functions within the Automation 360 platform.While creating a DLL in Visual Studio, select the project type Class Library (.Net framework) and the preferred language to build a DLL is C#. Dipendra showed us how to build a simple DLL that can find the minimum and maximum among the 2 input numbers and also from a list of numbers. You can download the DLL code (see attachment) to try it out. Also, you can see the code from the screenshots below. Conclusion: If you already have existing DLLs built on .NET framework or if you have a team of .NET developers in your team, then you can build powerful DLLs and use them in the Automation Anywhere platform. However, the preferred method to extend Automation 360 platform capabil

Automation Anywhere TeamAutomation Anywhere Team

published in Pathfinder Blog

Plugging in to the Automation Anywhere Pathfinder Community as Your Program AcceleratesAutomation Pathfinder Program

Maybe you’ve been at the automation game for awhile now. You may have hit some bumps along the way, but you’ve also had some wins. You know that nothing feels quite like being able to hit some of your established program goals.Recognized your first $500K in savings? Delivered an automation that’s been a game changer for your organization? Expanded your automation program out to a new functional area? Overcome a key challenge in an area that has been a struggle for your automation program?All of these accomplishments (among others) represent meaningful milestones in your automation journey - and one of the best ways to celebrate these goals is to share your success story with others. What Are User Groups? The Automation Anywhere User Groups are dedicated virtual small group meetings for our customers to connect and share strategies and best practices. Each of these interactive and engaging sessions are centered on a customer presentation. We know what you’re thinking: a User Group’s no

arjun.medaPathfinder Community Team

published in Pathfinder Blog

Bot Games Season 4 Generative AI Edition Solution Tutorial Challenge #3

Automation Resiliency Challenge Solution Tutorial The grand finale is here! After three weeks of groundbreaking challenges, Bot Games Season 4 comes to an epic conclusion. What an unbelievable ride this has been. Did you solve every challenge? We hope you pushed the limits of your skills and imagination with each challenge. The challenges were meant to inspire the very best in automation innovation, and from what we've seen you far surpassed our wildest expectations!This week - we’re focused in on the Automation Resiliency Challenge though. How can we keep an automation running even in spite of application UI changes? If you didn’t get a chance to check out our intro/explanation of this weeks challenge, we have that here...but our goal for this post is to dive into exactly how we think about solving this challenge and adding resiliency and stability to our automations.The video above walks through the entire build end to end - so you can build along with us, but we wanted to call out

arjun.medaPathfinder Community Team

published in Pathfinder Blog

Bot Games Season 4 Generative AI Edition Announcement & Details - Challenge #2

Challenge #2: Shipment Processing Welcome to the second challenge of Bot Games Season 4! Our objective this time is to showcase how a Generative AI model can enhance and improve existing data in the Manufacturing industry. It's important to note that Generative AI isn't limited to solving complex problems, but can also handle simple and routine tasks with ease.Note: If you’ve never used ChatGPT before, you may want to create an account here. The OpenAI platform provides a trial version to test it out for a limited period. You can get the API for your OpenAI account here.Please note that you are not restricted to using only OpenAI's ChatGPT to solve these challenges. You can use any number of Generative AI model providers to complete the tasks. We have chosen ChatGPT as our primary tool for most of our testing, but feel free to use any provider that suits your needs.Like experimenting with any emerging technology, you may encounter a few things that feel wonky in these Generative AI ch

Automation Anywhere TeamAutomation Anywhere Team

published in Pathfinder Blog

Stellar Keynote Recap: Developer Meetup - Solution Pattern Modeling FrameworksDeveloper Meetup

Welcome to our Stellar Keynote Recap Series! As part of the 1st Annual Pathfinder Community Space Camp & Generative AI Showcase, we’re hosting live sessions with Community MVPs and industry experts to share the latest developments in intelligent automation—especially Generative AI!—and provide you with learnings and resources to drive success at scale. If you don’t have the chance to attend the live session or want to come back to reference some of the critical mission information that was discussed, we’ve captured key intel from each session to share with you! Day 4 Developer Meetup This session was developer-dedicated with in-depth discussions and demo use cases on our latest developer innovations to take your automations from a one-task solution to a superior end-to-end process solution. Our stellar Product team members—Geoffrey Laissus, Sr. Director of Product Management, Aziz Khan, Sr. Director, Product Management, and Jay Bala, SVP Product Management—joined Arjun Meda, Princ

arjun.medaPathfinder Community Team

published in Pathfinder Blog

Bot Games Season 4 Generative AI Edition Solution Tutorial Challenge #2

Challenge Page Tutorial -Shipment ProcessingIf you're interested in learning about automation development, the Bot Games Challenge Pages are a great place to start.Have you tried the Shipment Processing Challenge yet? If so, great job! If not, don't worry - we're here to help you get started.To help you succeed, we've put together a step-by-step video guide for how to solve this challenge, along with some useful tips to help you automate this use case. Additionally, we're providing some pointers below to help you increase your efficiency and finish the challenge as quickly as possible.Don't be intimidated by this challenge! With a little bit of practice, you'll be able to automate the shipment processing use case in no time.Here is the link to the Shipment Processing Challenge Intro Page with full details.Challenge page: https://pathfinder.automationanywhere.com/challenges/shipment-processing-challenge.htmlOpenAI Generative AI Package This cutting-edge package brings the power of OpenA

Automation Anywhere TeamAutomation Anywhere Team

published in Pathfinder Blog

Stellar Keynote Recap: Citizen Developer RoundtableMVP | Community Event

Welcome to our Stellar Keynote Recap Series! As part of the 1st Annual Pathfinder Community Space Camp & Generative AI Showcase, we’re hosting live sessions with Community MVPs and industry experts to share the latest developments in intelligent automation—especially Generative AI!—and provide you with learnings and resources to drive success at scale. If you don’t have the chance to attend the live session or want to come back to reference some of the critical mission information that was discussed, we’ve captured key intel from each session to share with you! Day 4 Stellar Keynote For this session we invited Citizen Development experts into a roundtable discussion with lively audience participation. Two women paving the way for citizen developers—Anna Marie DeBolt, Lead Program Manager at TIAA, and Afreen Chaus, RPA Process Analyst & Developer at NVIDIA—led an astronomically informative conversation with insights from our own Anupama Ramesh, Director of Product Management.

Automation Anywhere TeamAutomation Anywhere Team

published in Pathfinder Blog

Stellar Keynote Recap: Scaling Automation Success Across The EnterpriseMVP | Community Event

Welcome to our Stellar Keynote Recap Series! As part of the 1st Annual Pathfinder Community Space Camp & Generative AI Showcase, we’re hosting live sessions with Community MVPs and industry experts to share the latest developments in intelligent automation—especially Generative AI!—and provide you with learnings and resources to drive success at scale. If you don’t have the chance to attend the live session or want to come back to reference some of the critical mission information that was discussed, we’ve captured key intel from each session to share with you! Day 3 Stellar Keynote Click to unlock the full length session recording In this session, Automation Anywhere’s SVP of Community & Learning, Kristen Engelhardt, led an insightful conversation with two automation experts and Pathfinder Program members, Jochen Loser, Head of Business Transformation at Ricoh, and Bomsi Billimoria, Managing Director & Head of Digital Process Transformation and Expense Management at Canto

Automation Anywhere TeamAutomation Anywhere Team

published in Pathfinder Blog

Community Article: Bot Assistant Extension

This article and the referenced chrome extension were created by our community author Sumit Kumar. For any support or queries regarding this extension, please reach out to Sumit.Kindly note that this is not created/supported by Automation Anywhere, but it’s a great example of the creativity and contribution of the Automation Anywhere developer community.If you have an idea for a blog post or tutorial that you think would benefit the Automation Anywhere developer community, let us know at developer@automationanywhere.com.What is Bot Assistant Extension ?It is a browser extension which adds new features to your A360 bot editor/ viewer.This extension does not need any special permission and is ready to work out of the box.How To Use?You can find it on chrome webstore: A360 Bot Assistant. Click “Add to chrome” button. This will show what this extension will access, in this case no special permissions. Click “Add extension”.Navigate to A360 bot edit/view (?public/private) page and click ext

arjun.medaPathfinder Community Team

published in Pathfinder Blog

Bot Games Season 4 Generative AI Edition Announcement & Details - Challenge #1

Use Case Challenge #1: Healthcare AI We're thrilled to kick off the first challenge of Bot Games Season 4. This season, we're encouraging users to explore the potential of Generative AI and how it can enhance the functionality of your automations. Use cases that were previously impossible to automate can now be automated thanks to the Automation Success Platform paired with Generative AI. We can't wait to witness the innovative solutions that our Automation Anywhere Developer Community will develop for this challenge. It's time to get your creative juices flowing and reimagine the way you've previously thought about automation!If you’ve never used ChatGPT before, you may want to create an account here. The OpenAI platform provides a trial version to test it out for a limited period. You can get the API for your OpenAI account here.Note - you aren’t limited to only using OpenAI’s ChatGPT - you should be able to solve these challenges with any number of Generative AI model providers -

Automation Anywhere TeamAutomation Anywhere Team

published in Pathfinder Blog

Learn to Harness the Power of Generative AI with Automation at Our Special Automation + AI:Live Event in June

If your organization is feeling strained and that pressure is trickling down to you and your automation program…we hear you, and you’re not alone.Every company is in the midst of a productivity crisis - either driven by a labor shortage, cost constraints, or competitive pressures. At the same time, McKinsey predicts that in order to meet global GDP targets, businesses will need to see a 50% increase in productivity!To that we say - let’s put Generative AI to work with the Automation Success Platform. The combination of generative AI and automation possesses the power to unlock the next wave of productivity and—dare we say—trigger our next industrial revolution, completely changing the way we work and empowering teams to create their own productivity tools that will help them expand their impact on business.Join our special digital event, Automation + AI LIVE, featuring experts across AI and automation to learn exactly how you can employ generative AI within the Automation Success Platf

arjun.medaPathfinder Community Team

published in Pathfinder Blog

Bot Games Season 4 Generative AI Edition Solution Tutorial Challenge #1

Challenge Page Tutorial - Healthcare AI Bot Games Challenge Pages provide an excellent opportunity to learn about automation development. Have you completed the Healthcare AI Challenge? If you have, that's fantastic! If not, don't worry - we're here to show you one approach to solve this challenge and discuss other methods to help you automate this use case. Watch the video above for a complete walk-through of the challenge solution. Additionally, we're outlining some pointers below to help you maximize your speed if you want to see how quickly you can finish the challenge.Here is the link to the Healthcare AI Challenge Page with full details. Step Package If looking at an entire end-to-end process feels overwhelming, consider first thinking through the major steps required to complete the task, then work on each step, one at a time. In the tutorial video above, we break down the entire bot into multiple steps. Using steps can help developers create logical groupings/separations in th

Automation Anywhere TeamAutomation Anywhere Team

published in Pathfinder Blog

Pathfinder Community Camp Flight Plan & Tools - Mission #3Community Event

[Part of the 1st Annual Pathfinder Community Camp hosted in May 2023] 🚀 PATHFINDER MISSION OVERVIEW The Automation Pathfinder Program is your intergalactic flight map for automation mission success. Developed with over 20 years of first-hand automation expertise across thousands of use cases, each mission is calibrated to serve as your blueprint for best practices to achieve scalable growth, measurable value, and long-term sustainability. We’re here to help you soar beyond RPA to implement and advance intelligent automation initiatives in your business. 📌DAY 4 | MISSION PARAMETERSThis is your mission focus of the day. Mission #3 - Optimize Automation Development & Delivery: You need to deliver at massive scale. Let’s recalibrate your automation development and delivery practice. 🔨 CRITICAL TOOLS FOR MISSION SUCCESSThis is your command module fully loaded with the critical tools you need for mission success. 🌟 Best Practice Guide for Establishing Standards🌟 Framework for Build

Automation Anywhere TeamAutomation Anywhere Team

published in Pathfinder Blog

Stellar Keynote Recap: Unlocking Career Success with Automation Anywhere CertificationCommunity Event

Welcome to our Stellar Keynote Recap Series! As part of the 1st Annual Pathfinder Community Space Camp & Generative AI Showcase, we’re hosting live sessions with Community MVPs and industry experts to share the latest developments in intelligent automation—especially Generative AI!—and provide you with learnings and resources to drive success at scale. If you don’t have the chance to attend the live session or want to come back to reference some of the critical mission information that was discussed, we’ve captured key intel from each session to share with you! Day 2 Stellar Keynote featured an educational takeover by our Automation Anywhere University team! This session was led by Binu Kurup, Sr. Director of Education Product Management, and she was joined by two special guests—Anne-Sophie Derame, Digital Transformation Manager at Abbott, and Swarna Kuruganti, Digital Innovation-Operations Transformation at Moffitt Cancer Center—who were kind enough to share their experiences wit

Automation Anywhere TeamAutomation Anywhere Team

published in Pathfinder Blog

Pathfinder Community Camp Flight Plan & Tools - Mission #6Community Event

[Part of the 1st Annual Pathfinder Community Camp hosted in May 2023] 🚀 PATHFINDER MISSION OVERVIEW The Automation Pathfinder Program is your intergalactic flight map for automation mission success. Developed with over 20 years of first-hand automation expertise across thousands of use cases, each mission is calibrated to serve as your blueprint for best practices to achieve scalable growth, measurable value, and long-term sustainability. We’re here to help you soar beyond RPA to implement and advance intelligent automation initiatives in your business. 📌DAY 3 | MISSION PARAMETERSThis is your mission focus of the day. Mission #6 - Scale Through Citizen Development: You want enterprise-wide automation...over time. You need step-by-step guidance to enable a Digital Workforce with a governance-first plan. 🔨 CRITICAL TOOLS FOR MISSION SUCCESSThis is your command module fully loaded with the critical tools you need for mission success. 🌟 Blueprint: Achieving Success at Scale with Citiz

Automation Anywhere TeamAutomation Anywhere Team

published in Pathfinder Blog

Stellar Keynote Recap: Generative AI Ask Me AnythingCommunity Event

Welcome to our Stellar Keynote Recap Series! As part of the 1st Annual Pathfinder Community Space Camp & Generative AI Showcase, we’re hosting live sessions with Community MVPs and industry experts to share the latest developments in intelligent automation—especially Generative AI!—and provide you with learnings and resources to drive success at scale. If you don’t have the chance to attend the live session or want to come back to reference some of the critical mission information that was discussed, we’ve captured key intel from each session to share with you! Day 1 Stellar Keynote covered the spotlight topic of this year’s Space Camp—Generative AI! We were joined by Peter White, SVP Product, and Pratyush Garikapati, Director, Product Management, to provide valuable knowledge and help answer insightful questions LIVE from our community. This session was truly community-led, with questions directly from our Pathfinder community driving the conversation. Thank you to all our member

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