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  • 4,182 Topics
  • 11,185 Replies
4182 Topics
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emoyanoCadet | Tier 2
asked in Developers Forum
Issue with Control Room: Unable to Execute or Modify Scheduled Bots

Hello,I am experiencing an issue with two bots in the Control Room when attempting to execute them or modify their scheduled execution. Whenever I try to perform either of these actions, I receive the following error:Error Message:An unexpected problem occurred. If the problem persists, contact your system administrator.Code: generic.server.exceptionI have searched online for a solution but have not found anything helpful, as this error appears to be a generic one that can occur for various issues in the Control Room.This issue is urgent because these bots need to be rescheduled or executed outside of their current schedule, and they cannot be modified at the moment. Previously, these bots could be modified without any problems. Currently, this issue only affects two specific bots that are not connected to each other. Other bots, including those in the same folder or related to these bots, can still be modified and executed without any issues.I have attached a screenshot of the error f

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Dineshkumar Muthu
Navigator | Tier 3
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WON JONG YOONGround Control | Tier 1
asked in Developers Forum
Server Error in '/concierge' Application.

안녕하세요. https://partners.automationanywhere.com/s/partnerprogram 페이지에서‘View my Partner Scorecard’ 클릭 시 다음과 같은 에러가 뜹니다. Server Error in '/concierge' Application.Runtime ErrorDescription: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated. 어떻게 해야 할까요?

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K
Cadet | Tier 2
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cvalladaresCadet | Tier 2
asked in Developers Forum
Bot Stuck on "Connecting to Device"

I have an Attended Bot license and I'm running a bot through a trigger, but the Control Room gets stuck on the message "Connecting to device" and does not proceed.To fix this, I have to restart the services 2 to 5 times, which is quite tedious.Has anyone encountered this issue? Is there any configuration or setting I might be missing to prevent this from happening?

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Aaron.Gleason
Automation Anywhere Team
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Josias 9637Cadet | Tier 2
asked in Developers Forum
An unexpected error occurred. Invalid memory access Please contact system administrator.

Hola, tengo este problema al abrir un archivo excel con el Open Excel Advanced, gracias por la ayuda de antemano.

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venkythogati8270Ground Control | Tier 1
asked in Developers Forum
excel Header Issues

The excel worksheet contains any/all of the following: - Empty header(s) - Duplicate header name(s) - Invalid cell ranges. i am facing this issue after run the bot.give me solution so many times its came this error.

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israel.marsilliCadet | Tier 2
asked in Developers Forum
Internal Error when try to see a 64 bits dll methods

When I try to use the "DLL: Run function command" to run certain method of a DLL library which I created and compiled to 64 bits, .Net Framework 4.7.2, the command allows me to choose the target DLL file, either it's a file in machine hard disk or a file within control room, when I click the "Next" button, control room shows a popup "Deploying to your computer..." (it take some 20 seconds), then "Select DLL file" popup, and then "An internal error has occurred. Please stop the operation and try again. If the problem persists, please contact your system administrator" popup.This is only happening when I compile the dll to 64 bits, if I move it to 32 bits A360 can show the methods.I have tried with 2 different dlls, both of them gives the issue when I compile them to 64 bits.I'm not 100% of my Bot Agent version (32 or 64 bits), bot it's installed in Program Files, (not Program Files X86), so I guess it's the 64 bits version.In the DLL package documentation I found it's not completely cle

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David JansenNavigator | Tier 3
asked in Developers Forum
Renewing SSL Certificate before expiry

So the SSL Certificate/CAintermediate is about to expired next month and i am given the task to renew it before expiry. is there a docs about this? the one i found is docs for IQBot and i'm not quite sure. i do know that i needed to remove the old certificate, download another certificate, and do the cmd command. but i hesitate to do so. can anyone explain it in detail? thanks

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Kayal 2500Navigator | Tier 3
asked in Developers Forum
Alert Configuration in AA360 to SaaS product

Hi  Im trying to set alerts from AA 360 to one of our internal Saas tool. How we can do this? Im not seeing any webhook configuration in AA.Can anyone help on this?

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Automation Anywhere Team
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AugustinNavigator | Tier 3
asked in Developers Forum
Control Room managed - Oauth connection disables after a few minutes

Hi everyone, I have managed to configure a Control Room managed Oauth connection, allowing my bots to connect to Sharepoint However after roughly 20-30 minutes it fails with the error message :{"code":"cv.validation.credential.not.found","correctiveAction":"It may have been renamed or deleted. If the problem persists, please contact your system administrator.","details":"","message":"The credential wasn't found."} I have configured in Azure that the connection should expire after 2 days, not after a few minutes. Changing the settings in Azure does not seem to have consequences in the Control Room.I then receive a message in the evening (always at 20:40, CET ) notifying me that “ A Oauth shared token for Custom EkinopsPRODnew has expired. “ Does anyone know how to change the duration of the token for Oauth in the Control Room ?  

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Automation Anywhere Team
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Janis.JCadet | Tier 2
asked in Developers Forum
Error Handler: Throw - Configuring custom error types

I’m looking to generate distinct error categories via the “Error Handler - Throw” action (e.g. Business Exceptions vs System Exceptions). “Error handler - Throw” seems to be built for this use case - there’s a dropdown where we can select error type. However I can’t find any options in the product or on the docs pages about how to add/manage error types. There’s only one option available originally (AllErrors). 

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Micah.Smith
Automation Anywhere Team
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Srini 6969Cadet | Tier 2
asked in Developers Forum
Issue with Learning Instance Creation

Hi all,Has anyone faced an issue where we are trying to create a learning instance for a “User-defined” document type and the PDF has multiple fields with exactly same label like ‘Phone’. The learning instance is throwing an error saying label already used.If yes, can you please share the resolution if any…I’m keen to understand how the instance can differentiate between different fields with same label.. Thank you.

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Aaron.Gleason
Automation Anywhere Team
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ashley.treangenNavigator | Tier 3
asked in Developers Forum
The Automation Anywhere Master Certified RPA Professional (v11) is now available to all.

 Below are the key changes but please refer to the attached FAQs for more informationReduced price from $500 to $100 per examAdvanced certification is the only pre-requisite. User benefits from getting two certifications, is better prepared, and progresses from Advanced to Master.There are NO other pre-requisites – no need for instructor-led training attendance (although recommended)No waiting period to take the exam. Can purchase and take any time.Quick results: turnaround time is less than a couple of days after submitting the bots  Get started now: https://university.automationanywhere.com/checkout?cid=orxMZLCKbm41amp;co=153

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Steve 6035Ground Control | Tier 1
asked in Developers Forum
Downloaded Automation Anywhere Bot agent but cannot install - get message that windows cannot find file path or that I am not an admin on laptop but it is Win 10 and it is my own PC and I'm an admin, please help...thanks

Downloaded Automation Anywhere Bot agent but cannot install - get message that windows cannot find file path or that I am not an admin on laptop but it is Win 10 and it is my own PC and I'm an admin, please help...thanks

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Sandhiya07Cadet | Tier 2
asked in Developers Forum
How to retry the failed items in queue in AA360

How to retry the failed items in queue in AA360

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Dineshkumar Muthu
Navigator | Tier 3
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Cadet | Tier 2
jayeCadet | Tier 2
asked in Developers Forum
Retrieving WorkItem Id and Queue name on Bot run

We use the WLM to run our bots. The bot is linked to the WorkItem Template.  The Queue is also paired with the bot. The bot automatically has the record variable workItem. Is there an easy way to retrieve the queue name and workItem ID when that bot runs? Perhaps a parameter to the variable? I’m thinking this information has to be easily obtainable in some fashion. Any help is greatly appreciated!Jaye

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Dineshkumar Muthu
Navigator | Tier 3
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MichalTurekNavigator | Tier 3
asked in Developers Forum
Math expression package and exponential output

Hallo, recently I’ve been doing some decimal numbers calculation using Math Expression package ver. 1.0.6-20220114-173246:  As an otput i got:-2.049744884e+7instead of expecting:-20497448.84What caused such effect?looking for a clues, greetingMichal  

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Aaron.Gleason
Automation Anywhere Team
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DikaCadet | Tier 2
asked in Developers Forum
Hello, I have a problem when run by scheduled in A360. status Run bot Deploy Failed with message error: "User logged into console. Please log out before trying another multi-user deployments". Current condition just one device where the user login.

any solution for this problem? thanks, this picture setting device for user runner & message error. 

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Shreya.Kumar
Pathfinder Community Team
Shreya.KumarPathfinder Community Team
published in Developers Forum
[POLL CLOSED] Introducing our Newest AI Community Member...

 ...psych! 🌟 Hey, Pathfinders! 🌟In case you missed it, we ended our session on Co-creating an AI Community member on a cliff-hanger. The result of the live audience poll was a tie between “Pathfinder AI” and “Captain Pathfinder”. I could not make this up if I tried! So now, we need your help to settle a friendly debate! Should we call our beloved AI Community Member "Captain Pathfinder" or "Pathfinder AI"? 🤔 Cast your vote and help us choose a name that you think best represents this AI Community Member 🚀The results will be tallied on 5th February!

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Vatsy
Mission Commander | Tier 5
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JLogan3o13Navigator | Tier 3
posted in Developers Forum
I always knew ChatGPT was smart..

I think this belongs on a billboard somewhere.  

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Vatsy
Mission Commander | Tier 5
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JLogan3o13Navigator | Tier 3
asked in Developers Forum
Control Room API in PowerShell

I am curious if anyone has connected to the Control Room APIs through PowerShell for A360. I am attempting to assist someone that wants to kick off a taskbot through powershell via the API, but am running into a wall. I can connect easily enough and obtain the token, something like so: $sUrl = "https://CR_URL/v1/authentication" $body = @{  'username' = "Username"  'password' = "Password"} $bodyJson = $body | ConvertTo-Json $Response1 = Invoke-RestMethod -Method Post -Uri $sURL -Body $bodyJson$Response1.token However, to launch a bot I need to connect to the workspaces and find the bot file ID. To do so I need to add the token from the above step and connect to "https://CR_URL/v2/repository/workspaces/{workspaceType}/files/list". I cannot seem to get the syntax correct for adding the token to the header. I have tried a couple of variations of this: $newURL = "https://CR_URL/v2/repository/workspaces/private/files/list"$aut

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Uzumaki
UzumakiNavigator | Tier 3
asked in Developers Forum
How do I run bots from other locations such as a server?

Hello,My company uses servers (which we access using virtual machines) that we intend to run automation bots on. Until this point, I have been running all automation bots from my local desktop. How do I configure the bots so that if they are triggered from my local desktop they will be executed on the VM?Thank you

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Uzumaki
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Aj 2613Cadet | Tier 2
asked in Developers Forum
Uploading image into GCP bucket

Hi,I am trying to upload an image into GCP bucket using automation anywhere package, without need of any external scripting like python or javascript. I have tried using REST package POST action and HTTP file request POST file action (Screenshot for the same is attached here). Response is showing that file is getting uploded successfully into GCP bucket, but when I am trying to open the same image file, it is getting corrupted. Can anyone please help me with this problem.Thanks in advance.

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lavinialabidCadet | Tier 2
asked in Developers Forum
Dictionary vs Filter (Excel Advanced)

Hi! When filtering multiple times for each keyword in a spreadsheet, is it better to use the Excel Advanced package or a dictionary? I first used the dictionary package, but it seems impractical with over 100 keywords. Any suggestions for a better approach?

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sarathbabukCadet | Tier 2
asked in Developers Forum
Document Automation Master class demo process

Hi,where can i download the demo bots/process/forms are part of document automation master class.Thanks,Sarath.

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SohylGround Control | Tier 1
asked in Developers Forum
Running on same line for more than 10 hours

Hi everyone,I've developed a bot for downloading reports from a portal. Occasionally, the bot gets stuck on some line items, though this doesn’t happen every time.I've updated all the packages used in the bot to the latest versions and set a 1-second wait period for specific actions. However, the bot sometimes remains stuck on the same line item for more than 10 hours and i manually stopped the bot  This issue occurs 3 to 4 times within a 10-day period, causing subsequent tasks to queue up. I’ve tried to diagnose the problem but haven’t been able to pinpoint the cause.The bot runs on an RDP instance at 12:00 AM IST, making it difficult to monitor in real-time as the issue is unpredictable.Could anyone help me resolve this issue? I can provide a screenshot showing the latest issue faced by the bot at lines 68 or 69.Note : previous time i was getting issue on wait for condition , but i was mentioned the time limit for the wait condition,  

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