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  • 4,192 Topics
  • 11,241 Replies
4192 Topics
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KushalVadgamaCadet | Tier 2
asked in Developers Forum
VBScript in Automation Anywhere 360

We are using a VBScript in Automation Anywhere 360 and using VbScript to attach multiple files into a Microsoft Word document. The script runs fine for a certain number of transactions, successfully attaching files and closing Word properly. However, after reaching a certain number of executions, Word fails to close properly. Observations:1. Word appears to close from the front end, but when checking Task Manager, WINWORD.EXE is still running in the background.2. The attachments are saving properly, so the issue seems to occur after the file attachments, during the closing process.3. The script freezes after multiple runs, likely because Word is stuck in the background.4. The issue does not happen immediately, but after several executions.

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Marc Mueller
Pathfinder Advocate | Tier 6
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BruciiZCadet | Tier 2
asked in Developers Forum
A360 If Condition Regex Match Does Not Work as I expected

Hey ALL!I am building a bot on A360, and I need to insert a if conditon to see if a string starts with the number “8”. In the If module of A360, I selected Regex Tool → Regex Match is Found. And my regular expression is ^8 in the field of “Regex ”, which should be able to match any string that starts with 8. However, it does not work as I expected. For example, I tested 800000 using the logic shown below. However, I got the message 800000 does not start with 8. I am so confused. I appreciate it if anyone can help me out. 

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Dineshkumar Muthu
Navigator | Tier 3
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AugustinNavigator | Tier 3
asked in Developers Forum
Excel Advanced is very slow on a particular VM

Hi everyone, I have noticed a strange problem with the Excel Advanced package.Usually reading an Excel File is quite fast with Automation Anywhere. I am using the Excel Advanced : get function.I have a virtual machine for the PROD environment and another one for the TEST environment. On the TEST environment, it is particularly slow, it takes roughly half a second to a full second to get the value of a single cell. However, on the PROD environment it is still very fast. I have no explanation for that.I have compared and the Automation Anywhere package versions are the same. The version of Excel is in both cases the same (Microsoft® Excel® for Microsoft 365 MSO (Version 2408 Build 16.0.17928.20114) 64-bit). Both have the same RAM amount, same CPU...The only difference is that I am connected to Excel through a Microsoft Account different for the PROD and TEST env (typically username-prod@contoso.com vs username-test@contoso.com )Has anyone ever faced the same problem ?  

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Julian 329Ground Control | Tier 1
asked in Developers Forum
'Email: Move all' action results in bot error ' Parent Folder not found

Hi all,I'm attempting to use the 'Email: Move all' action in A360 to move emails from one child folder to another.From folder:  Inbox/Bots/Test/UnprocessedDestination folder:  Inbox/Bots/Test/ProcessedWhen I run this action an error appears (as above) stating that the Parent Folder 'Inbox' cannot be found. This also occurs when running the bot for any other parent or child folders in the mailbox.Any help would be much appreciated. 'Email: Connect' settings -Exchange version:  Exchange Server 2013Azure Cloud:  Azure GlobalDomain name:  outlook.office365.comAuthentication mode:  OAuth2 - ROPCBot agent version:  21.240Email package version:  3.16.2-20230106-082520

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Dineshkumar Muthu
Navigator | Tier 3
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Chou6
asked in Developers Forum
sorting files in folder

Hi,How to sort files in folder in order of last 5 characters of filename? I'm looping through files in folder and getting last 5 characters of filename but I couldn't find a solution for sorting. Please suggest. TIA

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AryanGuruCadet | Tier 2
asked in Developers Forum
PDF Merge Error : PdfReader not opened with owner password

Hi All, Getting this error while Merging multiple PDF via “PDFUtils : Merge all PDF Files” activity.NOTE : I am able to open all the PDF manually, Also, Those PDFs are not password protected. 

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Aaron.Gleason
Automation Anywhere Team
Vatsy
Mission Commander | Tier 5
VatsyMission Commander | Tier 5
asked in Developers Forum
Print Multiple Files Action Not Working after the Domain Change of the Botrunner Machine.

Hello,One of our customers recently transitioned from their old domain (Ex. abc.com) to a new domain (Ex. abc). These domains are being used as a prefix with the Botrunner machine device names (Ex. abc.com\mfdaabr2 or abc\mfdaabr2, where mfdaabr2 is the Botrunner machine/device name).After this transition, we are facing an issue where the File: print multiple files action is NOT working at all in the new domain (Ex. abc) but it is working fine in the old domain (Ex. abc.com). Please find below the error that the bot encounters."ExceptionMessage: Error occurred in printing file '<Shared Drive File Path>\<FileName>.pdf”We already discussed this issue with the customer’s Infrastructure team and they did set up the required printer as a default printer in the new domain Botrunner machine (Ex. abc\mfdaabr2) but it still gives this error when we try to print the files using the File: print multiple files action.We are able to print the test page from the same printer manually fro

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Vatsy
Mission Commander | Tier 5
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mohan-ColumbiaGround Control | Tier 1
asked in Developers Forum
Moving existing process in chrome to mozilla firefox platform

Hi Team- one quick technical question. One process is running in chrome. Now we want to move to Mozilla Firefox. Do we need to recapture all elements again?As I see the application path in the window variable is not editable.

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Aaron.Gleason
Automation Anywhere Team
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AryanGuruCadet | Tier 2
asked in Developers Forum
URGENT : Bot Error as output while running javascript

Hello everyone, I have a requirement for merging the PDFs together, I have a data table containing the two columns (Invoice and Ref Doc Number) and a list containing some PDFs having Ref Doc Number as prefix and I have to merge the invoice with the PDFs having corresponding Ref Doc Number as prefix.CATCH : A invoice can have multiple Ref Doc Number and a Ref Doc Number can have multiple PDFs.I have created the input string for the given code containing the data table and the PDF list input_json = '{ "datatable" : [ { "Bill. Doc." : "1025294", "Ref. Doc." : "1022069792"}, { "Bill. Doc." : "54427960", "Ref. Doc." : "5750000117"}],"pdf_list" : ["1022069792yoo","1022069792_test1","1022069792_test2","1022069792_test3","1022069792_test4","1022069792_test5","5750000117huugv","5750000117testtttt","5750000117_test11","5750000117_test2"]}'  and i want the output in such a way I can merge the invoice and the PDF as mentioned above  CODE : function generateInvoiceMapping(input_json) {    let data

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Jose MarinNavigator | Tier 3
asked in Developers Forum
Document a bot in A360

Good morning,Is there any tool o method to document a bot ?I have to do it with all the bots already created and som of them are big one to re-write every line, or tp create the flow diagram…Thks.Jose Marin

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Arvind KNavigator | Tier 3
asked in Developers Forum
A360 error codes

Is there documentation on what an error code means in A360? For ex: UM1017, UM1110, UM1111 etc.

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MarkSchwanke
Navigator | Tier 3
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JLogan3o13Navigator | Tier 3
asked in Developers Forum
Obtaining a work item ID from a queue

I have been looking at the WLM APIs, and saw an endpoint for updating a work item in a queue. Started looking into it, with a couple of potential use cases in mind, but there seems to be no easy way to get the workitem ID; am I incorrect in this? The v3 WLM endpoint has a GET workitem call, but you have to already have an ID in order to use it. I am trying to find out if I am just missing something stupid simple, or if this truly is not possible through either a bot (doesn’t appear to be part of the $workitem$ var, or the API. And if it is not possible, what is the point of a PUT to update a workitem without a GET to obtain one?? Also, I did do a search on the forum, and see this questions asked several times over the years, but no answers yet.

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AjijMujawarCadet | Tier 2
asked in Developers Forum
How to get the the specific string from Input.

I want to automate one of process where the scenario is we have to capture the Organization Unit/Units from the description mentioned in the application and Match those values with mapping available as Org List. Below is the sample desc. fieldsPlease submit for the CARDIO VASCULAR,  CV-STRUCTURAL HEART   org model  Please submit for CRDM, AFI, AFS  CRDM, CRYOCATH   org model(s) Please submit for MITG   so the above are mentioned sample desc from there i have to capture the org units only how can we achieve this. Thanks, Ajij

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Chou6
asked in Developers Forum
Search for a specific text in a 15 page pdf

Through a360, Is it possible to look for a specific text in a 15 page PDF ?

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Dineshkumar Muthu
Navigator | Tier 3
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emoyanoCadet | Tier 2
asked in Developers Forum
Issue with Control Room: Unable to Execute or Modify Scheduled Bots

Hello,I am experiencing an issue with two bots in the Control Room when attempting to execute them or modify their scheduled execution. Whenever I try to perform either of these actions, I receive the following error:Error Message:An unexpected problem occurred. If the problem persists, contact your system administrator.Code: generic.server.exceptionI have searched online for a solution but have not found anything helpful, as this error appears to be a generic one that can occur for various issues in the Control Room.This issue is urgent because these bots need to be rescheduled or executed outside of their current schedule, and they cannot be modified at the moment. Previously, these bots could be modified without any problems. Currently, this issue only affects two specific bots that are not connected to each other. Other bots, including those in the same folder or related to these bots, can still be modified and executed without any issues.I have attached a screenshot of the error f

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Dineshkumar Muthu
Navigator | Tier 3
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WON JONG YOONGround Control | Tier 1
asked in Developers Forum
Server Error in '/concierge' Application.

안녕하세요. https://partners.automationanywhere.com/s/partnerprogram 페이지에서‘View my Partner Scorecard’ 클릭 시 다음과 같은 에러가 뜹니다. Server Error in '/concierge' Application.Runtime ErrorDescription: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated. 어떻게 해야 할까요?

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K
Cadet | Tier 2
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cvalladaresCadet | Tier 2
asked in Developers Forum
Bot Stuck on "Connecting to Device"

I have an Attended Bot license and I'm running a bot through a trigger, but the Control Room gets stuck on the message "Connecting to device" and does not proceed.To fix this, I have to restart the services 2 to 5 times, which is quite tedious.Has anyone encountered this issue? Is there any configuration or setting I might be missing to prevent this from happening?

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Aaron.Gleason
Automation Anywhere Team
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Josias 9637Cadet | Tier 2
asked in Developers Forum
An unexpected error occurred. Invalid memory access Please contact system administrator.

Hola, tengo este problema al abrir un archivo excel con el Open Excel Advanced, gracias por la ayuda de antemano.

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venkythogati8270Ground Control | Tier 1
asked in Developers Forum
excel Header Issues

The excel worksheet contains any/all of the following: - Empty header(s) - Duplicate header name(s) - Invalid cell ranges. i am facing this issue after run the bot.give me solution so many times its came this error.

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israel.marsilliCadet | Tier 2
asked in Developers Forum
Internal Error when try to see a 64 bits dll methods

When I try to use the "DLL: Run function command" to run certain method of a DLL library which I created and compiled to 64 bits, .Net Framework 4.7.2, the command allows me to choose the target DLL file, either it's a file in machine hard disk or a file within control room, when I click the "Next" button, control room shows a popup "Deploying to your computer..." (it take some 20 seconds), then "Select DLL file" popup, and then "An internal error has occurred. Please stop the operation and try again. If the problem persists, please contact your system administrator" popup.This is only happening when I compile the dll to 64 bits, if I move it to 32 bits A360 can show the methods.I have tried with 2 different dlls, both of them gives the issue when I compile them to 64 bits.I'm not 100% of my Bot Agent version (32 or 64 bits), bot it's installed in Program Files, (not Program Files X86), so I guess it's the 64 bits version.In the DLL package documentation I found it's not completely cle

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David JansenNavigator | Tier 3
asked in Developers Forum
Renewing SSL Certificate before expiry

So the SSL Certificate/CAintermediate is about to expired next month and i am given the task to renew it before expiry. is there a docs about this? the one i found is docs for IQBot and i'm not quite sure. i do know that i needed to remove the old certificate, download another certificate, and do the cmd command. but i hesitate to do so. can anyone explain it in detail? thanks

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Kayal 2500Navigator | Tier 3
asked in Developers Forum
Alert Configuration in AA360 to SaaS product

Hi  Im trying to set alerts from AA 360 to one of our internal Saas tool. How we can do this? Im not seeing any webhook configuration in AA.Can anyone help on this?

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Automation Anywhere Team
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AugustinNavigator | Tier 3
asked in Developers Forum
Control Room managed - Oauth connection disables after a few minutes

Hi everyone, I have managed to configure a Control Room managed Oauth connection, allowing my bots to connect to Sharepoint However after roughly 20-30 minutes it fails with the error message :{"code":"cv.validation.credential.not.found","correctiveAction":"It may have been renamed or deleted. If the problem persists, please contact your system administrator.","details":"","message":"The credential wasn't found."} I have configured in Azure that the connection should expire after 2 days, not after a few minutes. Changing the settings in Azure does not seem to have consequences in the Control Room.I then receive a message in the evening (always at 20:40, CET ) notifying me that “ A Oauth shared token for Custom EkinopsPRODnew has expired. “ Does anyone know how to change the duration of the token for Oauth in the Control Room ?  

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Automation Anywhere Team
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Janis.JCadet | Tier 2
asked in Developers Forum
Error Handler: Throw - Configuring custom error types

I’m looking to generate distinct error categories via the “Error Handler - Throw” action (e.g. Business Exceptions vs System Exceptions). “Error handler - Throw” seems to be built for this use case - there’s a dropdown where we can select error type. However I can’t find any options in the product or on the docs pages about how to add/manage error types. There’s only one option available originally (AllErrors). 

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Micah.Smith
Automation Anywhere Team
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Srini 6969Cadet | Tier 2
asked in Developers Forum
Issue with Learning Instance Creation

Hi all,Has anyone faced an issue where we are trying to create a learning instance for a “User-defined” document type and the PDF has multiple fields with exactly same label like ‘Phone’. The learning instance is throwing an error saying label already used.If yes, can you please share the resolution if any…I’m keen to understand how the instance can differentiate between different fields with same label.. Thank you.

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Aaron.Gleason
Automation Anywhere Team
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