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  • 2,341 Topics
  • 6,299 Replies

2341 Topics

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lyubomir.rangelovCustomer
asked in Developers Forum

Bot not running

I have the following problem when I play the bot it shows me this message: Waiting for user: botrunner and/or device from pool(s): DADevicePoolIt also shows me that the device is disconnected. 

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10 days ago
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tammygombez123New Member
asked in Developers Forum

I Need a help How to achieve this

Hi everyone!I am facing issue in my intel evo laptop On Incident Table create a new UI Action button with the name “Provide Info”. This button should appear only when the Logged in User is the Requestor (Opened by) of the ticket being loaded on the screen and the “State” of the ticket is “On Hold”.If the logged in User is the Requestor (Opened by), then he will click “Provide Info” button to provide the details to the support team.   The following validations should be done before the ticket is submitted. The additional comments are mandatory when the “Provide Info” button is clicked.The State of the incident should be changed to “In Progress” function runClCode() {    g_form.setMandatory('comments', true);    alert(true);    g_form.setValue('state', '2');     gsftSubmit(null, g_form.getFormElement(), 'provide_info');} if (typeof window == 'undefined')    serverReopen(); function serverReopen() {    if (current.comments.changes()) {        gs.addInfoMessage(current);        current.upd

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10 days ago
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tammygombez123New Member
asked in Developers Forum

Need a help that How to achieve this?

Hi everyone!I am facing issue in my intel evo laptop On Incident Table create a new UI Action button with the name “Provide Info”. This button should appear only when the Logged in User is the Requestor (Opened by) of the ticket being loaded on the screen and the “State” of the ticket is “On Hold”.If the logged in User is the Requestor (Opened by), then he will click “Provide Info” button to provide the details to the support team.   The following validations should be done before the ticket is submitted. The additional comments are mandatory when the “Provide Info” button is clicked.The State of the incident should be changed to “In Progress” function runClCode() {    g_form.setMandatory('comments', true);    alert(true);    g_form.setValue('state', '2');     gsftSubmit(null, g_form.getFormElement(), 'provide_info');} if (typeof window == 'undefined')    serverReopen(); function serverReopen() {    if (current.comments.changes()) {        gs.addInfoMessage(current);        current.upd

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10 days ago
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tammygombez123New Member
asked in Developers Forum

Need a help that how to How to achieve this?

Hi everyone!I am facing issue in my intel evo laptop On Incident Table create a new UI Action button with the name “Provide Info”. This button should appear only when the Logged in User is the Requestor (Opened by) of the ticket being loaded on the screen and the “State” of the ticket is “On Hold”.If the logged in User is the Requestor (Opened by), then he will click “Provide Info” button to provide the details to the support team.   The following validations should be done before the ticket is submitted. The additional comments are mandatory when the “Provide Info” button is clicked.The State of the incident should be changed to “In Progress” function runClCode() {    g_form.setMandatory('comments', true);    alert(true);    g_form.setValue('state', '2');     gsftSubmit(null, g_form.getFormElement(), 'provide_info');} if (typeof window == 'undefined')    serverReopen(); function serverReopen() {    if (current.comments.changes()) {        gs.addInfoMessage(current);        current.upd

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10 days ago
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priyargmMember
asked in Developers Forum

sum of array values

Hi all, Am new to the coding,  how to sum the array values. can any one explain me.

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11 days ago
Theodore Xypteras
Theodore XypterasCustomer
asked in Developers Forum

Package usage in bots

Is there a way to determine where a specific version of a package is currently being used in our bots?

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Raul Jaimes
13 days ago
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stanleyngPartner
asked in Developers Forum

Retrieve Email Sender's Name

Hi,I wanted to retrieve the sender’s name and the email. For example, I want to retrieve “Mircrosoft Azure Team” and “azure@email.microsoft.com”.By using email dictionary variable emailFrom, I can only retrieve the email address. Kindly help. Thanks.

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13 days ago
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sivakumarganapathyCustomer
asked in Developers Forum

Facing issue while uploading XML file through REST Web service in A360

Hi,     I am trying to upload the XML file to the website through REST web service in A360 and added header details inputJson and inputFile, while trying the POST method facing the below issue. Error : {"code":"400-000,"description":"There is a problem with your input. Please check and try again.","reason":inputFile:Content type must be one of this[tex/xml,application/xml,application/zip]Regards,Siva

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13 days ago
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tdimitrovaMember
asked in Developers Forum

Problem with connecting my local device

Hello everyone,we are trying to connect to the local device, but AA shows the following message:We are excluding a problem with wi-fi , because we are opening AA website.We access this environment over Citrix and we are not using VPN.We had a testing environment ( which  we access over Citrix) and where we have developed the bot, but now when the bot is ready for deployment on the Production environment the client told us that the new machine  is totally the same as previous , but we cannot connect the local device. We are not seeing our device in the list with possible devices and when we press the button Connect local device this message is showing .I’m asking for your advices to solve the problem. Best Regards,Teodora Dimitrova 

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13 days ago
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NhariCustomer
asked in Developers Forum

How to enable desktop application window which is inactive(grayed out title)

Hi @ALL  Good Day! I need your help to enable desktop application window which is inactive(grayed out title) using Automation Anywhere 360. Thanks,Narahari

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13 days ago
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jayqbCustomer
asked in Developers Forum

Web Automation - session id from child bot question

Hey gang, I’m looking for some advise on Web Automation..I’ve build a child bot that will be used as Reusable Component. It’s main purpose is to start new session in Chrome navigate to specific URL and login using stored credentials. Upon successful login I would use “Get Current Session” component to grab current session id into a string and output it in main flow bot. In the main flow I want to continue and navigate using the same session id/window to a different URL, but I’m not getting any luck nor any errors. What am I possibly missing here?  

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14 days ago
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Babuch02Partner
asked in Developers Forum

How to run powershell script in A360 where file path has space ? eg: C:\Program Files\My PwScript\test.ps1 Thanks, Chandrasekar.

How to run powershell script in A360 where file path has space ? eg: C:\Program Files\My PwScript\test.ps1 Thanks, Chandrasekar.

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14 days ago
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m.mejia129022Member
asked in Developers Forum

How to extract data from multiple documents in the PDF File IQBot

How can I split a PDF file that can contain multiple documents within (they can contain several pages of a document Eg: Invoice that occupy up to 2 or more pages long) of instances already created, to upload the pages to the corresponding instance in IQBot?Is there a way for IQBot to continue reading the other documents inside that file?

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14 days ago
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mkumeCustomer
asked in Developers Forum

Can't open Automation menu. with "generic.server.exception"

From today, can’t open Automation menu  with "generic.server.exception"on all our Client pc.restart, chenge browser not work.anyone has encountered a similar issue or knows of a potential solution,please kindly share your knowledge and expertise.?Automation 360 Bot agent version 21.240 

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15 days ago
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Rachel101886Customer
asked in Developers Forum

Numerous Unsuccessful 'Default device set' in Audit Log since Release 28

Ever since upgrading to Release 28, our upper environments have an uptick in Audit Log activity for Unsuccessful ‘Default device set’ events with the message ‘{user} does not have a valid license’.  These are users who have NEVER had a Bot Creator/Bot Runner license.  I’m confused.  Do all users require a license now just to login to the Control Room?  Was this a mistake?  Anyone else seeing this?  This is build 17542.

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15 days ago
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Krod17Member
asked in Developers Forum

Error saving table Excel

Hi guys, i have problem to save a table to an excel (LTSC 2021) Bot configuration:PD: I’m learning, thanks so much for your support! 

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K
15 days ago
raj123
raj123New Member
asked in Developers Forum

How to resolve throwing error: read timeout error during salesforce to sap business one integration

When encountering a read timeout error during Salesforce to SAP Business One integration, there are several steps you can take to resolve the issue:Check network connectivity: Ensure that there is a stable network connection between the systems involved in the integration. Verify that there are no network issues, such as high latency or packet loss, that could cause timeouts. Increase timeout settings: Adjust the timeout settings in both Salesforce and SAP Business One to allow for longer response times. Increase the timeout values gradually until the read timeout error no longer occurs. Consult the documentation or configuration settings of both systems for information on how to adjust the timeout values. Optimize the integration process: Review the integration process and identify potential bottlenecks or areas where data transfer might be slow. Look for large data sets, complex queries, or inefficient data transformation processes that could lead to timeouts. Optimize the integratio

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Padmakumar
15 days ago
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Aakash Poudel
asked in Developers Forum

Hi everyone, I am new here and I am trying to learn. I was not able to install bot agent in my mac, I see lot of most stating mac OS is not supported yet. Does anyone know when can we expect automation anywhere to support mac OS?

Hi everyone, I am new here and I am trying to learn. I was not able to install bot agent in my mac, I see lot of most stating mac OS is not supported yet. Does anyone know when can we expect automation anywhere to support mac OS?

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15 days ago
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Nikolett.KPartner
asked in Developers Forum

Unattended bot runner - Business dashboard

Hey!I would like to find a solution to have data on the business dashboard not only about the robots run by the bot developer user. For a bot run by an unattended bot runner user, what configuration is needed to load the data to the business dashboard with the analyze process?Thanks

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Padmakumar
15 days ago
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Evan 3668Partner
asked in Developers Forum

Can't build after deleting sample commands with SDK 2.5.0?

Hello, I’ve been working with the A360 package SDK for a few months now (among other projects, so not continuously), and have been so far unable to solution for a problem that’s been bothering me quite a bit.  I have had a good bit of success creating my own actions, mostly performing some custom web interactions with Selenium, but for some reason when I try to delete all of the sample commands that come zipped up with the SDK, I lose the ability to build. I narrowed this down to specifically FindMaxMinNumber, and was able to delete the rest of the command classes successfully but the moment I delete this class, my build fails with the following error message: Execution failed for task ':compileJava'.> com.automationanywhere.commandsdk.processing.ProcessingException: Incorrectly typed data found for annotation element public abstract com.automationanywhere.commandsdk.annotations.CommandPkg$Returns[] com.automationanywhere.commandsdk.annotations.CommandPkg.multiple_returns() (Found d

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15 days ago
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FlipperCustomer
asked in Developers Forum

Unable to download the bot or the dependencies to the device

Hi AA Communitee,One of my Bot Developers is running into this issue. I have already ran through the below steps and still having issues:Re-installing the Bot Agent with Admin role. Restarting the Bot Agent Service and preloading the packages. Stopping the Bot Agent Service and renaming the Global Cache Folder to some other name. Then Again starting the Bot Agent.Not sure what other steps I can take to resolve this within the developing environment any advice? 

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Lisa Wingebach
16 days ago
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donovanconleyCustomer
asked in Developers Forum

How to extract HTML table input tag values

I’m trying to capture a table using the universal recorder in Automation Anywhere 360. However, the values that I’m trying to display are input tags in html. I need to capture the value of those input fields within the table.The html looks like this:<table class="s-grid-table-body" cellspacing="0" cellpadding="0">  <tr class="s-grid-row">    <td class="s-grid-cell-edit s-inplace" style="width: 234px;">      <div class="s-grid-cell-value-edit s-inplace-value-edit">        <input type="text" autocomplete="off" spellcheck="false" autocorrect="off"        class="s-inplace-input" readonly="readonly" maxlength="25" id="10-368-input"        title="">        <a title="Open choice list" class="s-inplace-edit-picker s-fonticon-btn s-btn-expand_m">                  </a>      </div>    </td>The table itself renders like this: When I use the get table action in the recorder, I get this value    in the table. I need ‘Confirmed’.Is there a way t

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16 days ago
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STAAuserMember
asked in Developers Forum

Node Manager went Down unexpectedly and could not complete this bot execution. One of our bots reutrned this error. Can someone help me?

log files attached

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16 days ago
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User16037342849712120906Customer
asked in Developers Forum

Problem opening the bot

I'm trying to open the bot to make some modifications but it stays blank and at the end it gives an error.Who does the same thing happen to?

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Tamil Arasu10
16 days ago
V
vanathieniyalMember
asked in Developers Forum

IQ Bot for passport

Is there any IQ Bot package available to extract information from different country passport even it has water mark in it.

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Tamil Arasu10
16 days ago
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