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Navigator | Tier 3
May 12, 2020
Question

Unable to download the bot or the dependencies to the device

  • May 12, 2020
  • 38 replies
  • 6072 views

Screen Shot 2020-05-12 at 5.39.07 PM

 

 

I have plenty of disc space available. I tried uninstalling and reinstalling the bot agent service and removing my device and re-adding it. No luck. I'm using the Community Edition. Can anyone help please?

 

Thanks.

38 replies

DorianAuthor
Navigator | Tier 3
June 24, 2020
Cadet | Tier 2
June 24, 2020

​Perfect, what are the meeting details?

DorianAuthor
Navigator | Tier 3
June 24, 2020

Yes please. I am available now. Please provide Zoom details.

DorianAuthor
Navigator | Tier 3
June 24, 2020

Let us all meet together. I am already connected to Perla's GoTo Meeting.

DorianAuthor
Navigator | Tier 3
June 24, 2020

Sorry I had to drop off the meeting early. Glad your issue was resolved Perla. Maulesh please let me know if you are able to resolve my issue. Thanks!

Cadet | Tier 2
June 24, 2020

​Thank you so much Maulesh and Dorian for the meeting. We were able to get my bot running, Dorians will need a lil more work.

However, my issue was resolved and it was the actual Domain\User where my issues was. In the CMD I entered whoami and I was just using my first.last name not the kls/first.last. This resolved my issue. Again thank you a million!! Domain_User 

Automation Anywhere Team
June 25, 2020

Hi Dorian,

 

I was able to build the bot with CE version of A2019 without much issue.

 

Today i can be able to assist you build the bot using Universal Recorder using CE version.

Automation Anywhere Team
June 25, 2020

Hi Dorian,

 

I am available after 11 30 CST.

 

 

DorianAuthor
Navigator | Tier 3
June 25, 2020

Great thanks. Whats your email address? I'll send you a Zoom invite.

DorianAuthor
Navigator | Tier 3
June 25, 2020

Great thanks Maulesh. Are you free at 2pm eastern today (2.5 hours from now)?