Skip to main content
Navigator | Tier 3
May 12, 2020
Question

Unable to download the bot or the dependencies to the device

  • May 12, 2020
  • 38 replies
  • 6072 views

Screen Shot 2020-05-12 at 5.39.07 PM

 

 

I have plenty of disc space available. I tried uninstalling and reinstalling the bot agent service and removing my device and re-adding it. No luck. I'm using the Community Edition. Can anyone help please?

 

Thanks.

38 replies

Automation Anywhere Team
June 25, 2020

Hi Dorian,

 

You can be able to send me invite here, i can be able to login easily.

Automation Anywhere Team
June 25, 2020

Hi Dorian,

 

I am still available for another 1 hour, otherwise can connect me tomorrow.

Cadet | Tier 2
July 1, 2020

Unfortunately I have the same problem.

 

The contest is the following:

  • use of AA community edition on my personal PC
  • conneted with Italian Internet provider Windtre
  • reinstalled the device on the community doing the following step:
    • deleted my device
    • uninstalled the bot agent
    • reboot the PC
    • downloaded and installed the new bot agent and new device created
    • run the bot
    • error detected

 

I hope there is a solution because I have no idea how to go on.

 

Regards

FrancescaUnable to download the bot or the dependencies to the device

Automation Anywhere Team
July 2, 2020

Hi Dorian,

 

I hope the issue you was facing get resolved.

 

If still have issue can connect with me via zoom meeting.

DorianAuthor
Navigator | Tier 3
July 2, 2020

Hi Maulesh

 

No not resolved yet, been too busy to zoom with you sorry. Will try next week.

 

Thanks.

Cadet | Tier 2
July 3, 2020

Hi all,

I have noticed that this error occur in one of the following cases:

  1. when you copy&past an action from a bot to another
  2. when you copy&past an action inside the same bot
  3. when you copy or move a bot from a folder to another one

 

there is anybody that noticed the same thing?

 

Regards

Francesca

Navigator | Tier 3
May 8, 2021
Cadet | Tier 2
January 6, 2025

Hi Perla,

 

Sorry for the confusion for the CE version you cant find the URL Option for it.

 

Also this issue normally comes in On-prem version in A2019 when you install into local system.

 

Did you try to register your device as well after installing new Bot Agent or not.

 

If still have issue , can connect with you guys using Zoom.

Hello,

will you please help me as for me AA360 community edition is showing this error.

I have started my masted certification exam it is ongoing but tool is showing different issues from past few days like until 31st my all bots were running perfectly fine but on 1st jan it showed me that tool is not supporting excel commands then next day it showed me that tool is also not responding to API request and now when I update I am getting this error as this all services are essential for completion of master exam certification tasks and I have very less time remaining if there any solution please let me know.