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Shabrez.G wrote:

 

Hi @Shabrez.G,

Please use the correct syntax. Adjust spacing in the same as shown below and try once again.

@Padmakumar Please, can you read the above messages,we have tried all possible test cases

I can’t see it properly used in any of your screenshots. So, I would recommend you giving one last try by following the exact same syntax. As you can see, it’s a solved thread through the very same approach.

Closing the thread, @Shabrez.G is able to make a api call successfully

Yes @ChanduMohammad Thanq for you support

Anytime @Shabrez.G 

Buenas tardes

Una solución que puedes implementar y para mi funciono es realizar las acciones que se describen en este link
https://www.youtube.com/watch?v=H44Qrf157lk

Practicamente usas la API de Automation Anywhere para obtener el token, puedes descargarla de este link e importarla a postman

https://docs.automationanywhere.com/es-ES/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/control-room-api/cloud-control-room-apis.html

para obtener el token, puedes guiarte de este video : 

https://www.youtube.com/watch?v=zv34BRfW96Y&t=1510s

Si quieres ir al objetivo, ve al minuto 14:00 del video del fabricante Automation Anywhere impartido por el señor Smith.

Desde ese punto se te explica como usar POSTMAN, Crear un entorno y variables para el URL de tu controlRoom Community Edition, variables para usuario y contraseña de autenticacio en tu control room, y la variable para tu token.

El CÓmo ejecutar la consulta  POST “/authentication - Authenticate with Username/Password ” .

Te sugiero primero ver e video del fabricante para obtener el token.

y despues ver el video de arriba para reinicar el dispositivo conectado a la control Room del usuario de Youtube RPAFeed

Cualquier duda puede acceder a mi Drive para ver un manual que he realizado para este issue, por desfurtuna lo tengo en español pero prometo traerlo en Ingles prontamente

https://drive.google.com/drive/folders/1Kvb87zezElMsdNcZYIhxEXc4nc-V3gVw?usp=sharing.

Cualquier duda puede escribirme a mi mail joseabrahammaciastorres@gmail.com para mas información

Best Regards!!

Helpful.

Hey Team,

I’m also experiencing the same issue;
Used the below given syntax…

But not able to get into the solution.

Please help

Keetz wrote:

Hey Team,

I’m also experiencing the same issue;
Used the below given syntax…

 

But not able to get into the solution.

Please help

Hey Team,

Its resolved now… Automation perks…

Thank you.!

Amos

HI @Keetz 

Checkout below blog for resolution

https://chandmohammad.hashnode.dev/how-to-reset-your-automation-anywhere-device-using-api-in-postman-a-step-by-step-guide

Having an issue where it’s not authenticating correctly. Do you need the curly braces when putting in the username/password? Getting the below result in Postman. Also, what is the current Community Edition control room link?
 

{

    "code": "json.deserialization.exception",

    "details": null,

    "message": "Invalid request parameters"

}

Hi @Chris 621

Username & Password has curly braces.

{
  "username": "{{CR_username}}",
  "password": "{{CR_password}}" 
}
 

Thanks, but still getting the same error as I posted above.

Hello ​@Ankith K  and Everyone,

The AA team has provided a simplified solution below, replacing the Postman API for resetting the device. checkout this link

Reset device