Hi Team,
I'm currently using the A360 community edition version.
I'm facing the below issue and I have tried my best to resolve it but couldn't. It would be great if you could help me resolve this issue as I have done a lot of work on my login and I'm finding it hard to execute the bots now.
Issue Details:
- I triggered a bot on 21st December 2022 which executed the code and gave the results that were expected, but the bot struck under "In-Progress" with the status "Pending Execution". Till today, the status remains the same and I couldn't execute that bot again.
My Action: I have created a new bot, copied the code from the old bot to the new one, and executed it. The new bot worked fine.
- I triggered another bot on 28th December 2022 (i.e, yesterday) which executed the code and gave the results that were expected, but the bot struck under "In-Progress" with the status "Active". Till today, the status remains the same and I couldn't execute that bot again.
My Action:
* Restarted the Automation Anywhere Bot Agent Services - Didn't help.
* Reconnected the local device - Didn't help.
* Re-Installed the Bot Agent and ran into this error while connecting to the device "System allows only a single device to be registered. If you need to replace your existing device you should delete it first."
I really need this to get resolved to proceed with the POCs that I am doing right now. It would be great if you can help with this as soon as possible.
Screenshots: