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Question

Bot can not use Recorder action to click in a pop-up dialog box when browser is opened by bot

A
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If I open Chrome with Browser package or Application package, Recorder package can not capture dialog box and send an error when try to capture the element.

 

However, if I open Chrome manually, Recorder package perfectly works capturing all dialog boxes.

 

I try with everything that I know, so maybe it's a bug. Can anyone tell me how to fix it?

 

 

According to v.24 release notes:

 

Support for pop-up windows and dialog boxes in Google Chrome...

You can now capture the pop-up windows, alert dialog boxes, confirmation dialog boxes, and prompt dialog boxes that appear. You can do this by using the Recorder > Capture or Start recording option.

 

Thank you so much.

    2 replies

    Ashwin A.K
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    • Ashwin A.K
    • Navigator | Tier 3
    • 2445 replies
    • April 26, 2022

    Hi @Álvaro Gata​ ,

     

    Could you try using a If: Object Exists Action on the Popup box and nest a Simulate Keystrokes: Esc Action inside of it?

     

    Kind Regards,

    Ashwin A.K

    Blogs at TheCodingTheory - https://www.thecodingtheory.com
    A
    Automation Anywhere Team
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    @Álvaro Gata​ :

     

    if you are still facing an issue then please create a support case

     

    How to create a support case :

    https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud

     

    if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get access.

    Reply


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