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Unable to Access Control Room Community Edition - Forgot Password Not Working

  • January 24, 2025
  • 2 replies
  • 49 views
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Hi everyone,
I haven’t accessed the Control Room for the Community Edition on the cloud in a while, and now I can’t log in. I enter my email, but I can’t remember my password. I’ve tried using the "Forgot Password" option, but I haven’t received any email to reset it. I’ve also checked my spam folder, but there’s nothing there.

Has anyone experienced a similar issue? Is there any direct contact or support channel I can reach out to for assistance?

Thanks in advance for your help!

Best answer by Shreya.Kumar

​@Andrea.C1 I’ve reached out to our internal team about the issue you’re facing, and will follow up with next steps soon! Thanks for your patience!

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2 replies

Aaron.Gleason
Automation Anywhere Team
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  • Aaron.Gleason
  • Automation Anywhere Team
  • 569 replies
  • January 24, 2025

Assuming you checked spam folders and checked with your IT department to see if they prefiltered the email…

You can try sending an email to community@automationanywhere.com or you can create a new CE account.

Shreya.Kumar
Pathfinder Community Team
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  • Shreya.Kumar
  • Pathfinder Community Team
  • 98 replies
  • Answer
  • January 27, 2025

​@Andrea.C1 I’ve reached out to our internal team about the issue you’re facing, and will follow up with next steps soon! Thanks for your patience!

Aaron.Gleason
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  • Aaron.Gleason
    Aaron.Gleason

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