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Could not Connect to Database. Provider cannot be found. It may not be properly installed.

  • May 10, 2024
  • 1 reply
  • 289 views

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Could not Connect to Database. Provider cannot be found. It may not be properly installed.

Best answer by ravi.pothana

Hi @durgalakshmi.perumal,

To fix the issue, please check the following:

  • The provider is installed correctly.
  • The connection string doesn't have any extra spaces.
  • If you're using a 64-bit Office 365 on your device, ensure "Use ODBC 64-bit driver for connection" checkbox is enabled in the "Database: Connect" action.

Thank you. 

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  • Automation Anywhere Team
  • 136 replies
  • Answer
  • May 10, 2024

Hi @durgalakshmi.perumal,

To fix the issue, please check the following:

  • The provider is installed correctly.
  • The connection string doesn't have any extra spaces.
  • If you're using a 64-bit Office 365 on your device, ensure "Use ODBC 64-bit driver for connection" checkbox is enabled in the "Database: Connect" action.

Thank you. 


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