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Ground Control | Tier 1
August 10, 2026
Question

OAuth Connection Not Showing in Control Room – Certification Project Blocker

  • August 10, 2026
  • 7 replies
  • 50 views

 

Hi Team,

I’m facing an issue with the OAuth connection I created. It is not appearing in my Control Room, even when I search for it by my name, and I’m also unable to find it under the relevant connection/settings sections.

This is currently blocking my certification project. Could someone please help me resolve this issue or let me know if I should create a new OAuth connection?

Any guidance on the next steps would be greatly appreciated. Thanks!

PFA for References:

 

7 replies

Ground Control | Tier 1
August 10, 2026

I am also experiencing this issue, thanks for raising 

Cadet | Tier 2
August 10, 2026

I am also facing same issue . I tried multiple times and It is a blocker for me as well. 

Aaron.Gleason
Automation Anywhere Team
Automation Anywhere Team
August 10, 2026

@mr.n  ​@jasminturner3004  ​@saumya.patni  

I’m not sure why you are in the My Settings > OAuth connections. By setting up your OAuth connection under Manage > OAuth connections and using the “Test Connection” functionality, that logs you into the OAuth connection.

Are you having difficulty seeing/accessing your OAuth connections in the Task Bots or API Tasks?

 

Ground Control | Tier 1
August 10, 2026

Hi Aaron,

Please see 16:39 of https://upskill.automationanywhere.com/path/aiae-capstone-project/capstone-project-part-2-setup/491130 - the video instructs to refresh the token in this way.

I have completed the project and this is how I refreshed the token throughout, it is just today I have realised I no longer can do this. 

Oli.Morris
Automation Anywhere Team
Automation Anywhere Team
August 10, 2026

Hi All

If you’ve scoped the connection to the role that contains your username, then it should appear in My Settings > OAuth Connections. This is a very important step, otherwise your OAuth connection will appear available to other users.

Nothing has changed at a Control Room level regarding OAuth setup since the video was released.

mr.nAuthor
Ground Control | Tier 1
August 10, 2026


Hi ​@Oli.Morris  ​, 

 
I’ve already completed the course and created the OAuth connection in my Control Room under OAuth Connections, and I was using it successfully before. However, since this morning, I’m no longer able to see the connection while creating my Agentic Solution.

As you can see in the snapshots, the Google Sheets connection I previously used is still visible, but when I try to select a connection now, I can only see the available ones shown there. My OAuth connection does not appear, even when I search for it by my name. I’ve also refreshed multiple times, but the issue still persists.

PFA for reference below

 

Oli.Morris
Automation Anywhere Team
Automation Anywhere Team
August 10, 2026

Thanks for the additional details and the screenshot. I’m speaking with someone from our Control Room team to understand more. This should not be happening.