If you haven’t heard of Product Club - the Pathfinder Community Product Club is a monthly virtual meetup where Automation Anywhere’s product leaders unveil the latest in proprietary product innovations. These sessions are designed to keep our community informed, connected, and inspired by showcasing real-life product demos and discussing practical use cases.
P.S. If you can’t attend a meeting, no worries — we'll be dropping a recap of each month's session right here in our Product Club hub.
HOSTS
TOPIC
In this session we explore the capabilities of Automation Anywhere Cloud Service, formerly known as API Task. This service allows for serverless automation, providing scalability and low latency for real-time automation tasks.
Here’s a run down of the session:
- Introduction to Automation Anywhere Cloud Service: Aziz explains the rebranding and the innovative features that allow automations to run entirely in the cloud, offering dynamic scaling and reducing infrastructure costs.
- Architectural Insights: Vineet details the architectural differences between traditional implementations and the cloud-based approach, emphasizing the ease of deployment and management.
- Use Cases and Integrations: The team highlights various use cases suitable for Automation Anywhere Cloud Service, including real-time automation response when used in the context of human in the loop or from a user interface (Forms interaction) and API-triggered automations. They also discuss integrations with major enterprise applications.
- Automation Anywhere Cloud Service with AI Agent Studio Demo: Vineet demonstrates the creation and deployment of AI skills within AI Agent Studio, showcasing how AI can enhance automation tasks by translating and categorizing emails in multiple languages utilizing Automation Anywhere Cloud Service features.
AUTOMATION ANYWHERE CLOUD SERVICE IN ACTION
Automation Anywhere Cloud Service provides real-time automation response; this capability is ideal for front office use cases where humans interact with automations and quick response from the automation provide the best user experience. These automation (API Tasks) can be called from Forms or from conversational interfaces. For example, a customer service agent can quickly look up data, or update records in real time while interacting with the customer over the phone or chat and thereby providing a more efficient and better customer experience.
Automation Anywhere Cloud Service can now handle scalable event-driven automations using the new Web Triggers feature. You can set up web triggers to listen for specific events, such as incoming emails or new database entries, and automatically initiates the appropriate automation. This capability is ideal for scenarios like processing customer orders or updating inventory systems, as and when new events occur in the enterprise.
In the most recent .36 release Automation Anywhere Cloud Service uses enhanced AI integration. For example, it now works in tandem with AI Agent Studio to deploy AI-driven automations that can understand and respond to complex scenarios. In the recording, an AI agent monitored an inbox, translated multilingual emails, categorized them, and triggered subsequent actions like creating support tickets or initiating billing processes—all autonomously and efficiently.
By moving automations to the cloud with Automation Anywhere Cloud Service, businesses can reduce on-premise infrastructure - hardware, software as well as maintenance and resource expenses. They can take advantage of dynamic scaling of cloud resources - all managed by Automation Anywhere. This way as the business' demand grows, the infrastructure required to run automations can expand dynamically in cloud without having to add on-premise hardware and software.
DEMO HIGHLIGHT
During this session, a key highlight was the demo of an AI agent monitoring an inbox to extract text, analyze content, and trigger actions based on email categorizations. This showcased the power of combining AI skills with cloud-based automation to streamline and enhance business processes.
PATHFINDER ANNOUNCEMENTS
- Agentic Process Automation, or APA, Training camp, kicks off April 7th. This 4-week virtual training camp will offer hands on experience to make the leap from RPA to APA and with this one there are 2 tracks, one for developers and one for Automation leads. The training camp is free, and not only will you gain valuable skills there’s also the chance to win some swag, so register here to join in on APA Training Camp.
- The Pathfinder newsletter is live, and you can go check that out for insight into the most recent happenings in the Pathfinder Universe. It has everything from don’t miss university courses to our community sparks of the quarter, which a community spark is our collection of use cases. We highlight some community members of quarter and share our 2025 swag design which is pretty stellar! Check it out here!
- A360.35 delta training has launched and includes courses to support navigating the newest features in our most recent update. It takes about 2 hours total, and you can complete it here.
SESSION Q&A
Thank you to our audience for submitting their questions! Unfortunately, we aren’t always able to answer them all during the live session. We want to express our gratitude to our special co-hosts, Vineet, Aziz, and Max for providing their expertise and responses.
**Please note that all answers were shared live during the March 2025 meeting, and are subject to change. We strongly encourage you to contact your account management team for any specific licensing and pricing inquiries.
Q: If the control room is in AA cloud and we are running on-premise bot runner, will there be no latency? And how about security? Since the runner is on-premise and control room is in AA cloud.
A: There wont be any latency, and the security follows the same structure as if you were executing from a standard automation like you already have.
Q: Do you need extra licenses for this or what kind of runner license is needed?
A: You just need an Enterprise Platform License for this.
Q: How can this be developed, In the dev environment, instead of Bot agent?
A: This link here will walk you through all steps to develop.
Q: In Cloud API task, how object cloning(screen scrapping) will work on different internal applications?
A: You can’t do object cloning in API task, the way this would work is to build any object cloning in a task bot and map this with the API task you have in a process.
Q: Are AI skills available in the current live version of AA?
A: AI Skills is now available.
Q: Can we use Automation Aloud Service along with normal task bot?
A: You can indeed.
Q: Is there a way you will not leak your key in TEST connector builder?
A: You can store these inside the Credential Vault, they will then be secured within your control room while giving you the ability to set up role based access for all keys.
Q: Could you pls share Nvidia URL from where we can get the API end points?
A: LINK
Q: How do you add conditions in web triggers?
A: This should guide you through the process
