Hi @salma aljaradh​ ,

Either Bot Agent has not downloaded completely or its corrupted file ( It might be any reason like Group Policy restriction, Space etc) so you are getting this error.

Connect with your IT seeking help or I'd recommend opening a support ticket with AA using below link

https://apeople.automationanywhere.com/s/support/p>

if you don't have access to the above link, Send an email to AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

@salma aljaradh​  Ensure that your account has enough permissions to install executables (exe). You may also try installing it on a different machine and using different accounts to narrow down the actual issue.

Engaging your Infra team will be a better choice.