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Ground Control | Tier 1
February 15, 2022
Question

When I tried to install "automation Anywhere Bot Agent" after downloading the application this page appears after a while and the application can't be installed

  • February 15, 2022
  • 2 replies
  • 58 views

MicrosoftTeams-image (5)

    2 replies

    Most Valuable Pathfinder
    February 15, 2022

    Hi @salma aljaradh​ ,

     

    Either Bot Agent has not downloaded completely or its corrupted file ( It might be any reason like Group Policy restriction, Space etc) so you are getting this error.

     

    Connect with your IT seeking help or I'd recommend opening a support ticket with AA using below link

     

    https://apeople.automationanywhere.com/s/support/p>

     

    if you don't have access to the above link, Send an email to AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

    Chand
    Automation Anywhere Team
    February 15, 2022

    @salma aljaradh​  Ensure that your account has enough permissions to install executables (exe). You may also try installing it on a different machine and using different accounts to narrow down the actual issue.

    Engaging your Infra team will be a better choice.