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mercerj
Cadet | Tier 2
September 13, 2024
Solved

Unable to download the bot or the dependencies to the device

  • September 13, 2024
  • 2 replies
  • 1604 views

I’ve looked through the other forum posts about this issue. There’s no concreate fix for this. I’ve done a lot of the standard stuff, reboot VM, PC, uninstall/reinstall bot agent. Nothing works...kind of. The bot will run once, and then it will throw the error for a while before working again. What’s annoying is I can run a different bot no problem. Does anyone have something else for me to try to get the one bot to run (in succession) ?

 

 

    Best answer by mercerj

    FOR ME. This solved my issue I had something that looked similar to #20 in the article above. My notable error was:

    WARN  [ForkJoinPool.commonPool-worker-3] - com.automationanywhere.nodemanager.service.impl.GlobalCacheServiceImpl - {} - getContentLength(GlobalCacheServiceImpl.java:1771) - File not found in Global cache.

     

    Which had the solution: Check out the main bot along with all the dependencies and remap or reselect the sub-tasks in all the bots to fix the issue.

     

    Since my bot was private I pushed it to public and checked it out. Which solved my issue. 

    2 replies

    M
    mercerjAuthorAnswer
    Cadet | Tier 2
    September 16, 2024

    FOR ME. This solved my issue I had something that looked similar to #20 in the article above. My notable error was:

    WARN  [ForkJoinPool.commonPool-worker-3] - com.automationanywhere.nodemanager.service.impl.GlobalCacheServiceImpl - {} - getContentLength(GlobalCacheServiceImpl.java:1771) - File not found in Global cache.

     

    Which had the solution: Check out the main bot along with all the dependencies and remap or reselect the sub-tasks in all the bots to fix the issue.

     

    Since my bot was private I pushed it to public and checked it out. Which solved my issue. 

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