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The Control Room license has Expired and Unable to obtain the latest license from partner portal.

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The Control Room license has Expired and Unable to obtain the latest license from partner portal. I tried to download latest evaluation license key for February from Partner portal, but I have got January license via email.

Best answer by Micah.Smith

Hey @Zaid Chougle & @Vinothkumar.N - I reached out to the partner team - there’s a temporary fix that’s been applied and our IT team is working on a longer term approach. Let me know if you’re still having issues

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9 replies

Zaid Chougle
Navigator | Tier 3
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  • Zaid Chougle
  • Navigator | Tier 3
  • 217 replies
  • February 1, 2024

Hi @Vinothkumar.N , 

Can you please share the link from where you downloaded the evaluation key.

Lets Automate !
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    Vinothkumar.N
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  • Vinothkumar.N
  • Author
  • Cadet | Tier 2
  • 9 replies
  • February 1, 2024

Hi,

from here Home (automationanywhere.com)

Zaid Chougle
Navigator | Tier 3
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  • Zaid Chougle
  • Navigator | Tier 3
  • 217 replies
  • February 1, 2024

Is this the link : https://partners.automationanywhere.com/s/thank-you?source=Evaluationkey ? @Vinothkumar.N 

Lets Automate !
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    Vinothkumar.N
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  • Vinothkumar.N
  • Author
  • Cadet | Tier 2
  • 9 replies
  • February 1, 2024

Yes, But I received January license not latest one 

and please check from your end whether you have received a same Jan license.

Zaid Chougle
Navigator | Tier 3
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  • Zaid Chougle
  • Navigator | Tier 3
  • 217 replies
  • February 1, 2024

Yes I am getting the same thing from my end.

@Micah.Smith, can you please help out or add anyone who can help out. Would be a great help.🙂🖖🏻

Lets Automate !
Micah.Smith
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  • Micah.Smith
    Micah.Smith
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  • Vinothkumar.N
  • Author
  • Cadet | Tier 2
  • 9 replies
  • February 1, 2024

Thanks for the confirmation.

Micah.Smith
Automation Anywhere Team
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  • Micah.Smith
  • Automation Anywhere Team
  • 438 replies
  • Answer
  • February 1, 2024

Hey @Zaid Chougle & @Vinothkumar.N - I reached out to the partner team - there’s a temporary fix that’s been applied and our IT team is working on a longer term approach. Let me know if you’re still having issues

Zaid Chougle
1 person likes this
  • Zaid Chougle
    Zaid Chougle
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  • Vinothkumar.N
  • Author
  • Cadet | Tier 2
  • 9 replies
  • February 2, 2024

Thanks @Micah.Smith and @Zaid Chougle - Issue has been solved. I connected with support team, and I got evaluation license key.

Zaid Chougle
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  • Zaid Chougle
    Zaid Chougle
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1. Visit Automation Anywhere Partner Portal .
2. Click on 'Access Partner Portal'.
3. Click on 'Partner Portal Login'.
4. Enter your credentials and log in.
5. Navigate to the 'Develop' section.
6. Click on 'Get Automation 360 License Key'.

The problem is in the step 5, because I am getting this message error:

 

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