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Task Bot built in older version. How can I upgrade the packages for use with it?

  • March 10, 2023
  • 2 replies
  • 91 views

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I am trying to troubleshoot an issue with email attachment saving through the email package.

It seems like the issue is due to the bot saving the attachments without a file extension.

 

When I create a new task bot, this issue is not repeatable with the same emails.

 

It seems like the older task bot is using a different email package version to connect to Outlook.

Is there any way to upgrade these packages without completely re-making the task bot?

We have been using Automation 360 the whole time, so this isn’t being migrated from 2019.

 

Old task bot step details:

Old task bot step details

 

Newly created task bot step details:

Newly created task bot step details

 

Best answer by Raul Jaimes

@sleemand 

Update the package bot using the opcion Packages from the menu.

 

 

and change the version you want to use.

 

 

HTH

Regards

2 replies

Raul Jaimes
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  • Navigator | Tier 3
  • 494 replies
  • Answer
  • March 10, 2023

@sleemand 

Update the package bot using the opcion Packages from the menu.

 

 

and change the version you want to use.

 

 

HTH

Regards


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  • Author
  • Navigator | Tier 3
  • 25 replies
  • March 10, 2023

Thank you, I thought I tried clicking on all these options within the bot, but I guess I missed this one.