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Salesforce Capture issue

  • February 5, 2024
  • 1 reply
  • 32 views
E
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  • Enab
  • Navigator | Tier 3

My bots fail to perform actions in Salesforce while attaching files in emails of a case. Does any one know what can be the issue?

1 reply

rima.sengupta
Automation Anywhere Team
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  • rima.sengupta
  • Automation Anywhere Team
  • February 12, 2024

Hello @Enab , 

Thank you for sharing your question.

I would recommend that you submit a formal support ticket so of our support members can assist you with this.
To submit a support ticket, visit the Support Portal. (LINK)

If you are unable to access this page, please reach out to your account representative for troubleshooting assistance.
Rima Sengupta

Pathfinder Community Team

https://www.linkedin.com/in/rima-sengupta/
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