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My bots fail to perform actions in Salesforce while attaching files in emails of a case. Does any one know what can be the issue?

Hello @Enab , 

Thank you for sharing your question.

I would recommend that you submit a formal support ticket so of our support members can assist you with this.
To submit a support ticket, visit the Support Portal. (LINK)

If you are unable to access this page, please reach out to your account representative for troubleshooting assistance.
Rima Sengupta

Pathfinder Community Team


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