Salesforce Capture issue

  • 5 February 2024
  • 1 reply

Badge +1

My bots fail to perform actions in Salesforce while attaching files in emails of a case. Does any one know what can be the issue?

1 reply

Userlevel 3
Badge +5

Hello @Enab , 

Thank you for sharing your question.

I would recommend that you submit a formal support ticket so of our support members can assist you with this.
To submit a support ticket, visit the Support Portal. (LINK)

If you are unable to access this page, please reach out to your account representative for troubleshooting assistance.
Rima Sengupta

Pathfinder Community Team