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Cadet | Tier 2
January 18, 2023
Question

Problem to download document attached in email using Action Email Connect

  • January 18, 2023
  • 20 replies
  • 746 views

Hello everyone.

The idea for this bot is make the connection to the email using the action Email Connect and then download the document attached for the unread email for determinate emails address.

But, I have a error in the line 3.

Can, please help me to find a solution for this problem:

Currently I did the connection to my email. Until the line 2, work fine, the connection is successful



but in the line 3 I received the error with the following message “The provided connection details are invalid”

somebody have idea, what more I need to do or change in my configuration

Thanks.

20 replies

Pathfinder Advocate | Tier 6
July 27, 2023

Hello @Fatima 6238 did you find a solution?

Cadet | Tier 2
September 12, 2023

Currently I face this issue as well, anyone have any solution?

Pathfinder Advocate | Tier 6
September 12, 2023

Currently I face this issue as well, anyone have any solution?

if you connect your mail via pop3, did you try imap?

and are you sure you have the connection? you can try by telnet command on commandprompt to use if u have connection to your email

Cadet | Tier 2
September 12, 2023

Currently I face this issue as well, anyone have any solution?

if you connect your mail via pop3, did you try imap?

and are you sure you have the connection? you can try by telnet command on commandprompt to use if u have connection to your email

For pop3 is okay but error in Action Loop Command Line

Cadet | Tier 2
September 12, 2023

Currently I face this issue as well, anyone have any solution?

if you connect your mail via pop3, did you try imap?

and are you sure you have the connection? you can try by telnet command on commandprompt to use if u have connection to your email

For pop3 is okay but error in Action Loop Command Line

From my side have problem with IMAP, how can I do it?

Pathfinder Advocate | Tier 6
September 12, 2023

@ly.watanak  Can you try using with imap? i once had this issue too, probably the action in the loop you use does not let you with connection pop3, but it may need imap.

Can you have imap hostname and port number from the company u work at?

if u can reach outlook, you can get the port and imap hostname by yourself

Cadet | Tier 2
September 12, 2023

@ly.watanak  Can you try using with imap? i once had this issue too, probably the action in the loop you use does not let you with connection pop3, but it may need imap.

Can you have imap hostname and port number from the company u work at?

if u can reach outlook, you can get the port and imap hostname by yourself

Currently I have issue with IMAP

Cadet | Tier 2
September 12, 2023

@ly.watanak  Can you try using with imap? i once had this issue too, probably the action in the loop you use does not let you with connection pop3, but it may need imap.

Can you have imap hostname and port number from the company u work at?

if u can reach outlook, you can get the port and imap hostname by yourself

Currently I have issue with IMAP

 

Pathfinder Advocate | Tier 6
September 12, 2023

@ly.watanak  Can you try using with imap? i once had this issue too, probably the action in the loop you use does not let you with connection pop3, but it may need imap.

Can you have imap hostname and port number from the company u work at?

if u can reach outlook, you can get the port and imap hostname by yourself

Currently I have issue with IMAP

 

probably you have a problem with email hostname, you dont have the authority to connect that with imap

can you write this (inside “”)on command line “telnet smtp.office365.com 587” enter what does it say? 

Cadet | Tier 2
September 12, 2023

@ly.watanak  Can you try using with imap? i once had this issue too, probably the action in the loop you use does not let you with connection pop3, but it may need imap.

Can you have imap hostname and port number from the company u work at?

if u can reach outlook, you can get the port and imap hostname by yourself

Currently I have issue with IMAP

 

probably you have a problem with email hostname, you dont have the authority to connect that with imap

can you write this (inside “”)on command line “telnet smtp.office365.com 587” enter what does it say? 

Ah see, thank you let’s me try then.