Java folder not found when import CA cert

Hi, i'm having trouble at importing CA cer to the Control Room Server.


I have follow the instruction at


But i can't find the jdk11\bin\java folder anywhere in my Control Room installation folder


CR folder 

My control room's version is Automation 360 build 10520

2 replies

Userlevel 6
Badge +16

Hi @Minh Dinh​ ,


I'd recommend opening a support ticket with AA using below link for this issue>


if you don't have access to the above link, Send an email to AA Support team "" to get the access.

Userlevel 6
Badge +9

Hello @Minh Dinh​ ,

Request you to please execute the command directly after validating the path of the CR and PFX file. it will look for the below Java file in the command