Question

Java folder not found when import CA cert

  • 2 March 2022
  • 2 replies
  • 0 views

Hi, i'm having trouble at importing CA cer to the Control Room Server.

 

I have follow the instruction at https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/deployment-planning/on-prem-install/cloud-config-control-room-https-import-cert.html

 

But i can't find the jdk11\bin\java folder anywhere in my Control Room installation folder

 

CR folder 

My control room's version is Automation 360 build 10520


2 replies

Userlevel 5
Badge +8

Hi @Minh Dinh​ ,

 

I'd recommend opening a support ticket with AA using below link for this issue

 

https://apeople.automationanywhere.com/s/support/p>

 

if you don't have access to the above link, Send an email to AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

Userlevel 4
Badge +8

Hello @Minh Dinh​ ,

Request you to please execute the command directly after validating the path of the CR and PFX file. it will look for the below Java file in the command

 

 

image

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