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M
MinhDQ
Ground Control | Tier 1
March 2, 2022
Question

Java folder not found when import CA cert

  • March 2, 2022
  • 2 replies
  • 52 views

Hi, i'm having trouble at importing CA cer to the Control Room Server.

 

I have follow the instruction at https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/deployment-planning/on-prem-install/cloud-config-control-room-https-import-cert.html

 

But i can't find the jdk11\bin\java folder anywhere in my Control Room installation folder

 

CR folder 

My control room's version is Automation 360 build 10520

    2 replies

    C
    Most Valuable Pathfinder
    ChanduMohammadMost Valuable Pathfinder
    Most Valuable Pathfinder
    March 2, 2022

    Hi @Minh Dinh​ ,

     

    I'd recommend opening a support ticket with AA using below link for this issue

     

    https://apeople.automationanywhere.com/s/support/p>

     

    if you don't have access to the above link, Send an email to AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

    Chand
    A
    Automation Anywhere Team
    Automation Anywhere Team
    Automation Anywhere Team
    September 25, 2022

    Hello @Minh Dinh​ ,

    Request you to please execute the command directly after validating the path of the CR and PFX file. it will look for the below Java file in the command

     

     

    image

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