Skip to main content
Cadet | Tier 2
May 2, 2022
Solved

Is it mandatory to select packages while exporting the bots?

  • May 2, 2022
  • 11 replies
  • 374 views

Getting below error while selecting packages as an export with bot

 

image

Best answer by Automation Anywhere Team

Hi @Chaitanya Deshmukh​ ,

It is not mandatory to select the packages always if the target environment contains the same version of packages as that of source.

11 replies

Raul Jaimes
Navigator | Tier 3
January 5, 2023

@ambarish.rao ,

  1. Please follow the recommendations from KB:

https://apeople.automationanywhere.com/s/article/Unable-to-download-the-export-package-from-historical-activity

 

1. Export without packages.
2. Clear the browser cache and cookies.
3. Restart the browser
4. Now you should be able to download the export package.

 

  1. Verify if your user has all the permissions:

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/bots/my-bots/cloud-export-bots.html

  1. If you  are in  On-Premise CR, perform the following query to verify the package in Control-Room database

select * from package where name like 'Date%'

You will see the package name and versions.

Refer: https://apeople.automationanywhere.com/s/article/Unable-to-use-Data-Table-command-due-to-error-message-Assign-command-not-found-in-pre-processing-in-the-A2019-15-5933

  1. Verify the health of  A360 services from Control-Room (mainly Elasticsearch service) and identify if you have enough disk space. (used <75%) All the CR services should be running. 

Let us know you Control-Room version.

 

Regards