I hope this message finds you well. I am currently facing an issue with the robot I am developing on Automation Anywhere v11. The robot is designed to use files properties to retrieve all the necessary parameters for its tasks. However, I am encountering privilege-related problems when attempting to establish a connection to the database through the robot.
The peculiar aspect is that I have manually tested the database connection using the same credentials and it succeeds without any issue. Additionally, I've tried other robots on the same VM, and they are able to connect to the database without any problem.
I have thoroughly reviewed the code and confirmed that the credentials used in the robot match those used in the manual connection test. Despite that, the robot is unable to establish the database connection.
does anyone have any idea how to find the source of this problem?
I would be immensely grateful.
Thank you very much for your consideration and I look forward to your guidance.