It is my first time to use this machine, so its first time to install a bot agent on this machine.
botcreator’s status: Disconnected
Edit:this machine has been used for another controlroom
now i deleted the device for the old controlroom, and deleted the old bot agent, and installed a bot agent to use this machine for the new controlroom
Hi
Try resetting the device through CR API call.
Hi
there are some issues, i chatted with AA team, it still didnt resolve.
I supported ticket, i am sure they will help me.
Thank you
The url included “_” underscore, so it was causing this issue.
we changed the url by referring to this article: https://apeople.automationanywhere.com/s/article/Device-status-showing-disconnect-in-A360
Now it connects.
Thanks
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