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I installed a bot agent, and tried to run a bot. Why does it say "device is not ready for deployment"?

  • 4 March 2023
  • 3 replies
  • 102 views

Userlevel 3
Badge +10

It is my first time to use this machine, so its first time to install a bot agent on this machine.

botcreator’s status: Disconnected

 

Edit:this machine has been used for another controlroom

now i deleted the device for the old controlroom, and deleted the old bot agent, and installed a bot agent  to use this machine for the new controlroom

 

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Best answer by Semih 3318 6 March 2023, 14:43

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3 replies

Userlevel 7
Badge +13

Hi @Semih 3318 ,

 

Try resetting the device through CR API call.

Userlevel 3
Badge +10

Hi @Padmakumar 

there are some issues, i chatted with AA team, it still didnt resolve.

I supported ticket, i am sure they will help me.

Thank you

Userlevel 3
Badge +10

The url included “_” underscore, so it was  causing this issue.

we changed the url by referring to this article: https://apeople.automationanywhere.com/s/article/Device-status-showing-disconnect-in-A360

Now it connects.

Thanks

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