Hi Team, Can you help me, How i fix invalid certificate issue.

Hi @Vishal Raj​ ,

Have you uploaded Authorized Certificate? Connect with your IT team for resolution. Also checkout below link for more info

https://blog.hubspot.com/website/fix-ssl-certificate-error/p>

Hi @Vishal Raj​ ,

I'd recommend opening a support ticket with AA using below link

https://apeople.automationanywhere.com/s/support/p>

Hi,

This link is showing an error.

url:https://apeople.automationanywhere.com/s/support

Hi @Vishal Raj​ 

Checkout above updated comment.

ok, thanks

yes, I have uploaded an Authorized Certificate.

Hi @Vishal Raj​ ,

Send an email to AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

An "invalid certificate" issue usually means that the website's SSL certificate can't be verified for some reason. Here are a few steps you can try to fix it:

Check Your System Date & Time - Incorrect system time is one of the most common causes of certificate errors.

• On Windows/Mac: Make sure your device's date and time are set correctly (ideally set to update automatically).

Try a Different Browser - Sometimes browser-specific issues or outdated versions can cause this error.

• Try opening the same website in a different browser (e.g., Chrome, Firefox, Edge).
• Also, clear your browser cache and cookies.

Update Your Browser and OS - Outdated systems may not recognize newer SSL certificates.

• Make sure your browser and operating system are fully updated.

Check the Website Itself - If the issue is only with one site:

• The problem might be on the website’s end (expired or misconfigured SSL certificate).
• Try checking the site on https://www.ssl2buy.com/wiki/ssl-installation-checker

Disable Antivirus HTTPS Scanning - Some antivirus software can interfere with SSL certificates.

• Go to your antivirus settings and temporarily disable "HTTPS scanning" or "Web Shield" to see if it helps.

Manually Install the Certificate - If it's your own server or internal site:

• You may need to manually install a valid certificate or update the root/intermediate certs.

Check whether the certificate is expired. There are many reasons why a site shows this error. Open the site from another device and see which error code browser throws while opening your site. Google it.

This guide is also helpful in resolving SSL Certificate errors. - https://certera.com/kb/how-to-fix-most-common-ssl-certificate-errors/#attempt-to-modify-all-urls-to-https

The error message been faced to fix invalid SSL certificate issue it can occurs when a browser cannot verify the SSL certificate of a particular website, an error message that pops up and also give error issue as NET:ERR_CERT_AUTHORITY_INVALID. This error comes up to keep the users safe so that they know something is not right. 

To solve the error and understand it in detail, you can check out the following detailed article:- https://cheapsslweb.com/blog/how-to-fix-neterr-cert-authority-invalid-in-chrome/.

I hope it helps!