Hi! I'm about to get a Consulting job by helping a client on their migration from v11 to 360. I've checked the migration steps and i have a doubt about this part of the process.

Hi @Juan Pablo Alvarez Piñero​ ,

Its recommended to use Migration Tool for smooth transition, if you have a scenario based situation I'd recommend opening a support ticket with AA using below link

https://apeople.automationanywhere.com/s/support/p>

if you don't have access to the above link, Send an email to AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

Hi Chandu!

Like you said, i don't have access to the support link you gave me. I've already sent an email to apeoplepsteam@...

What do you mean with "scenario based situation"?

In the end, you recommend to use the Migration Tool anyway. That's right?

Thx for your help!

Yes, Welcome @Juan Pablo Alvarez Piñero​ 

Hi @Juan Pablo Alvarez Piñero​ ,

Below documentation is to migrate onprem data to AA cloud setup.

https://docs.automationanywhere.com/es-ES/bundle/enterprise-v2019/page/enterprise-cloud/topics/migration/install-cloud-migration-utility.html

In case you need to migrate to A360 On prem, please follow below steps:

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/migration/upgrade-from-11x-to-a2019-on-prem.html/p>