Hi! I'm about to get a Consulting job by helping a client on their migration from v11 to 360. I've checked the migration steps and i have a doubt about this part of the process.

  • 9 February 2022
  • 4 replies

The link of the migration tool info is

As far as i understand, this migration tool is used to move the data base from v11 to 360. Is mandatory to use the migration tool in order to get the database movements or it's something that should be used in a particular situation?

Can i migrate bots without using this migration tool?



4 replies

Userlevel 6
Badge +16

Hi @Juan Pablo Alvarez Piñero​ ,


Its recommended to use Migration Tool for smooth transition, if you have a scenario based situation I'd recommend opening a support ticket with AA using below link>


if you don't have access to the above link, Send an email to AA Support team "" to get the access.

Hi Chandu!


Like you said, i don't have access to the support link you gave me. I've already sent an email to apeoplepsteam@...

What do you mean with "scenario based situation"?


In the end, you recommend to use the Migration Tool anyway. That's right?


Thx for your help!

Userlevel 6
Badge +16

Yes, Welcome @Juan Pablo Alvarez Piñero​ 

Userlevel 6
Badge +9

Hi @Juan Pablo Alvarez Piñero​ ,

Below documentation is to migrate onprem data to AA cloud setup.


In case you need to migrate to A360 On prem, please follow below steps:>