Hi, I am using outlook and I want to connect to a shared mailbox with A360, so I can read emails from that mailbox. I see in some posts on this forum that that functionality isn't available (yet?). Does anyone have a workaround for this problem?
+7
Hi @Leon Zwinderman ,
Could you try passing in the folder path into the Loop Action: mail in mail box Action as shown the screenshot below?
Also, the Email: Connect Action lets you select between accounts:
Kind Regards,
Ashwin A.K
+7
Hi @Leon Zwinderman ,
Even passing RPA_TEST_Postvak_IN into the Folderpath doesn't let you loop through the mails?
If thats the case, then you might have to raise a ticket with AA, and let the product experts have a look at it.
Kind Regards,
Ashwin A.K
+7
Hi @Leon Zwinderman ,
Mine is 21.121
Could you try upgrading and see if that works out for you?
Kind Regards,
Ashwin A.K
Thanks for your assistance Ashwin! Much appreciated. I hope/think upgrading will solve this problem.
Hi Ashwin,
Thanks I tried that. It works for accessing subfolders on my own account, but not the shared mailbox. To give more context, I want to access the 'RPA_TEST_Postvak_IN' shared mailbox
unfortunately, it can't loop nor can I find it using the "Email: Check if folder exists" action. Which bot agent version are you using, because the functionality you show here aren't available in my version:
I'm using Bot agent version 16.7 do I need to upgrade to connect to the shared mailboxes?
Hi,
I have the same issue..
Do you finaly find a workarround for this please?
Regards,
Stive
+3
Has anyone found a solution for this?
+3
Hi,
Do we have any solutions for the above issue from Automation anywhere?
Thanks
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