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mateoallimacse
Cadet | Tier 2
Cadet | Tier 2
December 17, 2025
Question

Extension not working in Edge. Was working previously. Unable to read browser from list. I verified that it works in Chrome.

  • December 17, 2025
  • 15 replies
  • 600 views
Extension is enabled. When opening a browser msg ‘AA360 Extension is debugging this browser’ 

I have removed the device and reinstalled the bot agent with new registration properties. Everything is connected. I am able to deploy automations in EDGE. 

 

I am able to successfully perform recorder captures in Chrome Browser. However, need to be able to do it in Edge as well. 

 

It was working previously in Edge. Nothing is getting blocked by security. Other RPA devs in my organization are able to use recorder captures in Edge. Looking for any help that I can to be able to get recorder captures to work in Edge. 

15 replies

Aaron.Gleason
Automation Anywhere Team
Automation Anywhere Team
December 18, 2025

@mateoallimacse Unfortunately, we’ve exhausted typical troubleshooting. At this point, I would engage your IT department to check and verify that they don’t have a stray policy or application that is interfering with this extension.

mateoallimacse
Cadet | Tier 2
Cadet | Tier 2
December 18, 2025

The version in the registration is a different version than what is in my browser.

I appreciate your help Aaron and ​@Padmakumar 

@Aaron.Gleason When I reinstall the bot agent, The question about “Do you want to remove the control room registration?” If I've already connected this device before, do I select no? or select yes? 

 

I am wondering if I selected no and that is what is causing registration issues. 

 

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Aaron.Gleason
Automation Anywhere Team
Automation Anywhere Team
December 18, 2025

@mateoallimacse No, that doesn’t affect anything. It’s essentially the same thing as removing the device at the Control Room.

mateoallimacse
Cadet | Tier 2
Cadet | Tier 2
December 18, 2025

I was in the wrong registry editor. 

no extension folder on Local Machine.

No nativemessagingalloow list

 

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mateoallimacse
Cadet | Tier 2
Cadet | Tier 2
December 18, 2025

The extension listed here is NOT the same version as what is on the extension in my edge browser. Version 3.5.1.0

 

version 4.2.0.0

 

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