Skip to main content
Answer

Error running bot in control room connected to On Prem installation

  • January 13, 2023
  • 3 replies
  • 204 views
F
Forum|alt.badge.img

Hello,

 

I am connected to a system where with On prem installation. Why am I getting this error while running a bot on my system? Unable to download the bot or the dependencies to the device.

 

Best answer by rbkadiyam

@FR 3424 

1. Login to Control Room portal using administrator account.
2. Update the Control Room Access URL from IP Address to Control room FQDN in the settings page (Control Rom > Administration > Settings > General)
3. Verify bot deployment again.

This topic has been closed for replies.

3 replies

Padmakumar
Premier Pathfinder | Tier 7
Forum|alt.badge.img+15
  • Padmakumar
  • Premier Pathfinder | Tier 7
  • January 13, 2023

Hi @FR 3424 ,

 

Please refer this article on this error and try the fixes suggested and see any of them is helping.

Padmakumar
R
A
Andoni_1
Navigator | Tier 3
Forum|alt.badge.img+10
  • Andoni_1
  • Navigator | Tier 3
  • January 13, 2023

Hey! Go to the machine where you’re trying to run the bot, open CMD in “C:\Program Files\Automation Anywhere\Bot Agent” and run AADiagnosticUtility.exe -checkDownloadError <your_cr_url>

 

This will give you some quick insights

rbkadiyam
Premier Pathfinder | Tier 7
Forum|alt.badge.img+17
  • rbkadiyam
  • Premier Pathfinder | Tier 7
  • Answer
  • January 13, 2023

@FR 3424 

1. Login to Control Room portal using administrator account.
2. Update the Control Room Access URL from IP Address to Control room FQDN in the settings page (Control Rom > Administration > Settings > General)
3. Verify bot deployment again.

Ramesh B Kadiyam
Terms & ConditionsCookie settingsAccessibility statement