Error performing single capture

Hi @Uday kiran Lalam​ ,

Can you check if your screen resolution is 1366*768 & Browser Zoom is set to 100%?

no i am not using Incognito tab

it is showing same error

@Uday kiran Lalam​  I too faced the same issue at initial stage.U can get it resolved by uninstall bot agent and remove registered device in device section and re connect with ur device again.

@ChanduMohammad S​  i tried with this "screen resolution is 1366*768 & Browser Zoom is set to 100%" but still that error hasen't resolved

Hi @Uday kiran Lalam​ ,

Can you restart the Bot Agent >> Refresh IT bricks Web Page and try again?

Hi @Uday kiran Lalam​ ,

Checkout below KB for resolution,

https://apeople.automationanywhere.com/s/article/Your-Chrome-Plugin-is-either-not-installed-or-disabled?language=en_US/p>

after i change that resolution i opened that page

that page itself showing error

Hi @Uday kiran Lalam​ ,

Could you verify whether the Chrome Extension is Enabled?

If you are running this in Incognito, ensure that the Extension is enabled for Incognito as well.

Kind Regards,

Ashwin A.K