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Do I have to use IMAP protocol to make a bot to reply emails?


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I use pop3 but it gives this error:There was an error in sending the email message. Please check your connection details provided and try again. 

Best answer by Andoni_1

Semih 3318 wrote:

I am so sorry I was confused @Andoni 

I just try to reply email with a bot.

Email connection can be with pop3 or imap

i connect it with pop3, but i couldnt use Email:reply

to use Email:reply action , do i have to use imap, or it can be done with pop3?

No worries! Basically this:

You must specify your email smtp server host, port and also if smtp host uses secure connection and any basic authentication if needed. Hope it helps

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Andoni_1
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  • Navigator | Tier 3
  • 85 replies
  • July 24, 2023
Semih 3318 wrote:

I use pop3 but it gives this error:There was an error in sending the email message. Please check your connection details provided and try again. 

You don’t use IMAP nor POP3 to send emails. You use SMTP


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  • Author
  • Pathfinder Advocate | Tier 6
  • 521 replies
  • July 24, 2023

@Andoni  why dont I use pop3 or imap?

I use pop3 to send emails, that works. I just couldnt make the bot reply to emails..


Andoni_1
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  • July 24, 2023
Semih 3318 wrote:

@Andoni  why dont I use pop3 or imap?

I use pop3 to send emails, that works. I just couldnt make the bot reply to emails..

I highly doubt it. POP3 is not a protocol to send emails but to retrieve emails (and quite an old one). To send emails SMTP is used


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  • Author
  • Pathfinder Advocate | Tier 6
  • 521 replies
  • July 24, 2023

I am so sorry I was confused @Andoni 

I just try to reply email with a bot.

Email connection can be with pop3 or imap

i connect it with pop3, but i couldnt use Email:reply

to use Email:reply action , do i have to use imap, or it can be done with pop3?


Andoni_1
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  • Navigator | Tier 3
  • 85 replies
  • Answer
  • July 24, 2023
Semih 3318 wrote:

I am so sorry I was confused @Andoni 

I just try to reply email with a bot.

Email connection can be with pop3 or imap

i connect it with pop3, but i couldnt use Email:reply

to use Email:reply action , do i have to use imap, or it can be done with pop3?

No worries! Basically this:

You must specify your email smtp server host, port and also if smtp host uses secure connection and any basic authentication if needed. Hope it helps


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  • Author
  • Pathfinder Advocate | Tier 6
  • 521 replies
  • July 24, 2023

Thanks, I did exactly the same but somehow it gave me the error which i implied in my question details.

Then i thought if i cant do email:reply by connection:Email with pop3.

I dont know what i might do wrong.

Thanks for your replies tho


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  • Author
  • Pathfinder Advocate | Tier 6
  • 521 replies
  • July 24, 2023

As I searcged i have to use Email:Loop to reply emails, thats why i connect email first, then do a loop there

But it doesnt reply, just gives error


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  • Navigator | Tier 3
  • 67 replies
  • July 24, 2023

How about a screenshot of your step, like Andoni did. You mention you did “the exact same thing” but haven’t said if this is a GMail account or other, if it ever worked, etc. We need more information to assist.


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  • Author
  • Pathfinder Advocate | Tier 6
  • 521 replies
  • July 25, 2023

@J.Logan Hi, thanks for the reply. I figured out that i was using wrong host and port informations in email:Reply action, i corrected them and it got worked


Andoni_1
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  • 85 replies
  • July 25, 2023
Semih 3318 wrote:

@J.Logan Hi, thanks for the reply. I figured out that i was using wrong host and port informations in email:Reply action, i corrected them and it got worked

Glad to hear this, good work!


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  • Author
  • Pathfinder Advocate | Tier 6
  • 521 replies
  • July 25, 2023

thank you @Andoni 


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