Chrome Update 121.0.6167.86 Issues

We also have the same issue with Chrome (Version 121.0.6167.86 (Official Build) (64-bit)) all the recorder lines with the action left or double click are not working well, to fix it, we change that lines to “click” action, but in other cases we’ve needed to recapture it, for example in set text action.

We also have several developments that have been totally impacted by the update to this version of Chrome. We have seen a multitude of anomalies detected in the recorders:

- recorder actions with left click and double click do not work correctly

- recorder actions with set text do not dump the text

We suspect that the incident has to do with some type of spatial displacement that occurs when trying to activate or click on an item because we have observed that when a recorder does not work properly, the bot clicks on the wrong point on the screen.

Our vendor has confirmed that any of their VM’s that update to the latest version of Chrome render their bots unusable.

They cannot enter text or navigate on the webpages.

I have a severity 1 case open with AA360 as unfortunately Chome does not allow you to go back a version and currently our PROD environments are all down as the bots cannot navigate.

Hopefully a fix is available asap.

We have the same issue all Prod bots are down, placed FATAL ticket with AA waiting for the fix 

Has anyone tried a short term fix of switching from using chrome to a different browser, like Microsoft Edge?

We’ve downgrade the Chrome version to 120, after that everything works well

Do you have steps to downgrade? The below link was not help to me

https://support.google.com/chrome/a/answer/7125792?hl=en#zippy=%2Cstep-downgrade-chrome

Olá, 

Alguém utilizando Windows Server conseguiu através do link? https://support.google.com/chrome/a/answer/7125792?hl=en#zippy=%2Cstep-downgrade-chrome

Obrigado

Hello Everyone!

If the problem still persists, I would recommend that you submit a formal support ticket so of our support members can assist you with this. 
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Rima Sengupta

Pathfinder Community Team