Skip to main content
Question

Bot has started to error accessing outlook subfolders


Forum|alt.badge.img

We have a few bots that read various shared inbox subfolders. They have been happily working away until very recently where the DLL fails to “find” the folder.

[ERROR]:System.NullReferenceException: Object reference not set to an instance of an object.
   at OutlookWrapper.OutlookWrapper.SelectFolderByPath(String FolderPath)

These folders have remained unchanged and the issue seems erratic since it will sometimes work fine after a few attampts.

i have now gone through each bot and updated the packages, but this hasn’t resolved the issues. It seems that the dll just sometimes can’t see/read anything - it does always open outlook though.

Any ideas as to what may be the issue or what i can try next? I haven’t been able to pin any specific scenario down as it sometimes works without changing anything at all.

Thanks.

0 replies

Be the first to reply!

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings