AA support ticket

Hi @KINGSDX1 ,

• Login to AA Partner Portal : https://apeople.automationanywhere.com/sso/s/

• If you have permission for raising a support ticket then look for below tile  : Click on Access Customer Support portal 

• Select the preferred time zone, language and remote session tool and click save. Post that click on Create a Case

• Fill the necessary details of your product information, case information and additional details. Post that you can see that case has been created

@KINGSDX1 
Please check same article asked earlier

@KINGSDX1 https://apeople.automationanywhere.com/s/article/How-to-Open-a-Support-Case

I am getting this message in AA Partner Portal - You are not authorized to access this page, kindly reach out to your Account Executive / Company Administrator to enable access.

How to get the access, any help is highly appreciated

​@MrKrishnan -- that means all comms need to go through the person over the account. Do you know the lead admin for your company on AAI? They’ll need to open the ticket and they can add you as an admin for future tickets.

Hi Team, I have a issue where in SAP application I am not able to download the PDF documents from ME45 Tcode as well as ME9A. This PDF download I tried many possible ways where I am not able to see any option to download it locally. The file can be previewed but not downloaded. I used AA commands and also SAP GUI scripts to do it. 

Responded to your DM about this. Get can do it in many cases, as can the Browser: Download file actions. There was a thread yesterday on how to use a PowerShell script to accomplish this with a custom heade