Hi @KINGSDX1 ,

• Login to AA Partner Portal : https://apeople.automationanywhere.com/sso/s/

• If you have permission for raising a support ticket then look for below tile  : Click on Access Customer Support portal 

• Select the preferred time zone, language and remote session tool and click save. Post that click on Create a Case

• Fill the necessary details of your product information, case information and additional details. Post that you can see that case has been created

@KINGSDX1 
Please check same article asked earlier

@KINGSDX1 https://apeople.automationanywhere.com/s/article/How-to-Open-a-Support-Case