Skip to main content
Solved

A360 - Very Slow whilst in Development.


Forum|alt.badge.img+5
  • Navigator | Tier 3
  • 19 replies

Hi,

Our running of bots whilst in dev is running very slow is there a reason for this?

This effecting when placing in Commands/Editing or debugging..

 

Thanks 

Best answer by s.ali

I have gone through support and we established we were getting slow speeds we could see slowness while logging in, loading the Bot or while deploying the Bot. We also could see slowness in the incognito window as well as Microsoft edge browser. However, while we tried capture the HAR (Chrome>3 dots>more tools>developer tools>check ’Preserve log’ & ‘Disable Cache’) we could not see the slowness and the page was considerably quick.

Things have improved considerably (since I made this post) and although things have improved it seems some tweaking is needed to get back to speed it originally was. 

View original
Did this topic help answer your question?

20 replies

rbkadiyam
Forum|alt.badge.img+16
  • Navigator | Tier 3
  • 578 replies
  • February 3, 2023

@s.ali  what is dev machine configuration ? CPU, RAM, network speed etc., 


Forum|alt.badge.img+5
  • Author
  • Navigator | Tier 3
  • 19 replies
  • February 3, 2023
My network speeds are over 120mbps so i dont think its my PC or Network. Other users are having the same issues?

 


Forum|alt.badge.img+19
  • Most Valuable Pathfinder
  • 2693 replies
  • February 3, 2023

Hi @s.ali 

Are you using OnPrem or Cloud CR? 

You are right, something to do with CR Servers not your Dev machine.


Forum|alt.badge.img+2
  • Navigator | Tier 3
  • 11 replies
  • February 6, 2023

Wt is memory usages while your bot running?


Forum|alt.badge.img+5
  • Author
  • Navigator | Tier 3
  • 19 replies
  • February 6, 2023

Were looking around the 570mb mark when running the bot. Thanks


Forum|alt.badge.img+2
  • Navigator | Tier 3
  • 11 replies
  • February 6, 2023

Can you share this screenshot?

 

 


Forum|alt.badge.img+5
  • Author
  • Navigator | Tier 3
  • 19 replies
  • February 6, 2023

 

 

 


Forum|alt.badge.img+19
  • Most Valuable Pathfinder
  • 2693 replies
  • February 6, 2023

Hi @s.ali 

Your configuration is good wrt bot runner may be something to do with network configuration from CR to Dev machine.

Can you place a support case with AA so they can check the configuration in depth for closure.


Forum|alt.badge.img+5
  • Author
  • Navigator | Tier 3
  • 19 replies
  • February 6, 2023

Can you provide a link to do this Please?


Padmakumar
Forum|alt.badge.img+13
  • Navigator | Tier 3
  • 785 replies
  • February 6, 2023

Hi @s.ali ,

 

How about the Zulu Platform x64 Architecture memory usage especially during the slowness? 

If it is high, please try stopping the Automation Anywhere Bot Insight services (Unless you are using this) and see the performance afterwards.

 

If this one also didn’t help, then log the ticket here

 

 


Forum|alt.badge.img+5
  • Author
  • Navigator | Tier 3
  • 19 replies
  • February 6, 2023

That 570mb mark was from the Zulu Platform x64 Architecture memory usage. Thanks


Padmakumar
Forum|alt.badge.img+13
  • Navigator | Tier 3
  • 785 replies
  • February 6, 2023
s.ali wrote:

That 570mb mark was from the Zulu Platform x64 Architecture memory usage. Thanks

 

Can you try stopping the above service and check then?


Forum|alt.badge.img+5
  • Author
  • Navigator | Tier 3
  • 19 replies
  • February 6, 2023

When stopping that service, it stops the bot running from at all.


Forum|alt.badge.img+19
  • Most Valuable Pathfinder
  • 2693 replies
  • February 6, 2023
s.ali wrote:

Can you provide a link to do this Please?

Here you go

https://apeople.automationanywhere.com/s/support


Forum|alt.badge.img+19
  • Most Valuable Pathfinder
  • 2693 replies
  • February 6, 2023
s.ali wrote:

When stopping that service, it stops the bot running from at all.

Yes @s.ali you can stop Bot Agent Service when you are not running any bots in that machine else it will stop the ongoing bot runs


Forum|alt.badge.img+5
  • Author
  • Navigator | Tier 3
  • 19 replies
  • February 6, 2023

Thanks - Raised a Request - Case #:01951803 |  | A360 - Very Slow whilst in Development.     [ ref:_00D90gDTd._5002tLgkOy:ref ]


Forum|alt.badge.img+19
  • Most Valuable Pathfinder
  • 2693 replies
  • February 6, 2023
s.ali wrote:

Thanks - Raised a Request - Case #:01951803 |  | A360 - Very Slow whilst in Development.     [ ref:_00D90gDTd._5002tLgkOy:ref ]

Great @s.ali 


rbkadiyam
Forum|alt.badge.img+16
  • Navigator | Tier 3
  • 578 replies
  • February 6, 2023

@s.ali  can you check what is the CPU and memory usage ( from task manager ) ?


Raul Jaimes
Forum|alt.badge.img+9
  • Navigator | Tier 3
  • 494 replies
  • February 9, 2023

@s.ali 

Let us know your current control-room version.

Regards


Forum|alt.badge.img+5
  • Author
  • Navigator | Tier 3
  • 19 replies
  • Answer
  • February 10, 2023

I have gone through support and we established we were getting slow speeds we could see slowness while logging in, loading the Bot or while deploying the Bot. We also could see slowness in the incognito window as well as Microsoft edge browser. However, while we tried capture the HAR (Chrome>3 dots>more tools>developer tools>check ’Preserve log’ & ‘Disable Cache’) we could not see the slowness and the page was considerably quick.

Things have improved considerably (since I made this post) and although things have improved it seems some tweaking is needed to get back to speed it originally was. 


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings