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BMiray
Ground Control | Tier 1
December 19, 2022
Solved

A360 On Prem V24 and V25 package downloads

  • December 19, 2022
  • 3 replies
  • 271 views

Hi,

We want to upgrade our CR version to v25 since the problem of microsoft basic e-mail authentication in Exchange Online. Our current CR version is V21, on-prem.  In the https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/deployment-planning/on-prem-install/update-enterprise-a2019.html page, it is recommended that our version is one of the n-3 versions before upgrading to v25 (n) version. Thus, where can we find the previous v24 and v25 packages to download?

In addition to this, we would like to ask to make sure that if we can solve the problem of microsoft basic e-mail authentication in Exchange Online just by upgrading the email package to 3.14.3-20220923-220748 without upgrading the CR to v25 version. If it is possible, where can we download Email package with OAuth 2.0 support? (I think its version is 3.14.3-20220923-220748) 

Best Regards,

    Best answer by Padmakumar

    Hi @BMiray ,

     

    Answering your 2nd question first.

     

    Microsoft has been deprecated their Exchange server basic authentication effective from 17 November. Refer below for further info on this. Hence, upgrading to the latest build will also not resolve the issue.

    https://learn.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/deprecation-of-basic-authentication-exchange-online

     

    Now coming to your 1st question,

    If your control room instance is On-prem, there is no option available to upgrade command packages straight away from the control room. The most recent package version will be auto updated if your control room instance is cloud based (Completely managing by AA).

     

    You may reach out to the AA Support team for further assistance on previous builds.  

    3 replies

    Raul Jaimes
    Raul Jaimes
    Navigator | Tier 3
    December 19, 2022

    @BMiray ,

    Please request a Support case with Automation Anywhere in order to provide the  installation files you need.

    https://apeople.automationanywhere.com/s/support

     

    Regards.

      C
      Most Valuable Pathfinder
      ChanduMohammadMost Valuable Pathfinder
      Most Valuable Pathfinder
      December 19, 2022

      Hi @BMiray 

      We cannot update the command package directly, place a support ticket with AA for getting additional assistance.

      Chand
        Padmakumar
        Premier Pathfinder | Tier 7
        PadmakumarAnswer
        Premier Pathfinder | Tier 7
        December 20, 2022

        Hi @BMiray ,

         

        Answering your 2nd question first.

         

        Microsoft has been deprecated their Exchange server basic authentication effective from 17 November. Refer below for further info on this. Hence, upgrading to the latest build will also not resolve the issue.

        https://learn.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/deprecation-of-basic-authentication-exchange-online

         

        Now coming to your 1st question,

        If your control room instance is On-prem, there is no option available to upgrade command packages straight away from the control room. The most recent package version will be auto updated if your control room instance is cloud based (Completely managing by AA).

         

        You may reach out to the AA Support team for further assistance on previous builds.  

        Padmakumar
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