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Cadet | Tier 2
March 2, 2023
Solved

While connecting my local device to control room its showing error Credentail not found. Please connect to your system admin.

  • March 2, 2023
  • 8 replies
  • 208 views

While connecting my local device to control room its showing error Credential not found. Please connect to your system admin with below error.

 

Best answer by rbkadiyam

@amoladinath.sontakke  hey login into machine named “sampl”.. connect control room  then you will be able to change the credentials

8 replies

rohit.k2
Cadet | Tier 2
Cadet | Tier 2
March 2, 2023

Hi, check whether the username & password given in Devices settings correct or not.

Rohit, RPA Engineer
Cadet | Tier 2
March 2, 2023

I am just able to enter username but password field is not present.

rbkadiyam
Premier Pathfinder | Tier 7
Premier Pathfinder | Tier 7
March 2, 2023

@amoladinath.sontakke  is your credentials are integrated into cyberark ?

Ramesh B Kadiyam
Cadet | Tier 2
March 2, 2023

No

 

Navigator | Tier 3
March 3, 2023

Hi @amoladinath.sontakke ,

Refer to below link and reset your device. 

Need to install postman desktop app and create 2 post requests. 

https://chandmohammad.hashnode.dev/how-to-reset-your-automation-anywhere-device-using-api-in-postman-a-step-by-step-guide?_fsi=wEzotsuN

 

rbkadiyam
Premier Pathfinder | Tier 7
rbkadiyamAnswer
Premier Pathfinder | Tier 7
March 6, 2023

@amoladinath.sontakke  hey login into machine named “sampl”.. connect control room  then you will be able to change the credentials

Ramesh B Kadiyam
Cadet | Tier 2
April 5, 2023

Issue Resolved.

Cadet | Tier 2
April 14, 2023

how