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While connecting my local device to control room its showing error Credentail not found. Please connect to your system admin.

  • 2 March 2023
  • 8 replies
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While connecting my local device to control room its showing error Credential not found. Please connect to your system admin with below error.

 

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Best answer by rbkadiyam 6 March 2023, 18:56

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Hi, check whether the username & password given in Devices settings correct or not.

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I am just able to enter username but password field is not present.

Userlevel 5
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@amoladinath.sontakke  is your credentials are integrated into cyberark ?

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No

 

Userlevel 2
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Hi @amoladinath.sontakke ,

Refer to below link and reset your device. 

Need to install postman desktop app and create 2 post requests. 

https://chandmohammad.hashnode.dev/how-to-reset-your-automation-anywhere-device-using-api-in-postman-a-step-by-step-guide?_fsi=wEzotsuN

 

Userlevel 5
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@amoladinath.sontakke  hey login into machine named “sampl”.. connect control room  then you will be able to change the credentials

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Issue Resolved.

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how

 

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