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Question

Unable to login or reset password


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I am unable to login to my account also not able to forget my password because reset password link mail is not coming to my mail id.

5 replies

Pm 569
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  • Cadet | Tier 2
  • 3 replies
  • May 9, 2023

Try to wait for sometime before sending another response to the SSO . Sometime It will take an hour or so but eventually you will get the link for reset password.


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Still not getting any reset password link.


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  • Cadet | Tier 2
  • 1 reply
  • May 9, 2023
Himanshu Sharma wrote:

I am unable to login to my account also not able to forget my password because reset password link mail is not coming to my mail id.

I too am facing the same issue

 


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  • Cadet | Tier 2
  • 2 replies
  • May 9, 2023

try to forget your password from here.. see if it works

https://community.cloud.automationanywhere.digital/#/login


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Now i am unable to set credentials manually. After clicking on save changes button the username in text field was not saved.

 


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