I am unable to login to my account also not able to forget my password because reset password link mail is not coming to my mail id.
Unable to login or reset password
Try to wait for sometime before sending another response to the SSO . Sometime It will take an hour or so but eventually you will get the link for reset password.
![Collaborator Badge](https://uploads-us-west-2.insided.com/automationanywhere-en/attachment/eeb1807e-43ef-49be-9d57-ee7e35651ddc_thumb.png)
Still not getting any reset password link.
I am unable to login to my account also not able to forget my password because reset password link mail is not coming to my mail id.
I too am facing the same issue
![Collaborator Badge](https://uploads-us-west-2.insided.com/automationanywhere-en/attachment/eeb1807e-43ef-49be-9d57-ee7e35651ddc_thumb.png)
try to forget your password from here.. see if it works
![Collaborator Badge](https://uploads-us-west-2.insided.com/automationanywhere-en/attachment/eeb1807e-43ef-49be-9d57-ee7e35651ddc_thumb.png)
Now i am unable to set credentials manually. After clicking on save changes button the username in text field was not saved.
![](https://uploads-us-west-2.insided.com/automationanywhere-en/attachment/85af3ea7-1739-4873-9e5e-89458a99dc0a.png)
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.