Unable to get registration link

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Hi, I did not receive a control room URL when I first created an account. Can anyone help with this?


Best answer by Aaron.Gleason 10 July 2024, 13:55

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2 replies

Userlevel 4
Badge +6

Be sure and search the forum before asking questions, as this question has been answered previously.

First, check your spam/junk folders for the email.
Second, with your IT department to see if they filtered the email and ask them to allow-list emails.
Third, if that all doesn’t work, sign up again using a GMail account.

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I have received the link and set the password, but it is throwing an error. Please find the attached screenshots.