Question

Unable to cancel running Bot

  • 29 March 2023
  • 3 replies
  • 111 views

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I was running a bot when it failed.
Its since disconnected me from the local machine, and will not let me delete the run

Running process

The device has disconnected, and wont let me reconnect as the bot is currently being deployed

 

This is the error if i try to reconnect to the device

I have uninstalled, reinstalled, stopped the service, restarted the service and its the same error

if i try to remove the device, the following error occurs
 


Any advice as to resolve this as i am unable to continue​​​​​​​


3 replies

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You have to use control room api for deleting the machine...

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would you be able o assist in the steps please ??

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@bryan.laubscher  please check this URL for more details and step by step process.…

https://community.automationanywhere.com/community%2Dedition%2D85013/bots%2Dstruck%2Dunder%2Din%2Dprogress%2D85504 I hope that helps.

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