TYPE_014 ERROR CODE

Hi All,  

I’m attempting to start playing with automation anywhere, so I’m using the community edition.  I imported a couple of the free bots so I can run/evaluate them (shopping assistant, car search), however I’m having trouble running them.  The shopping assistant doesn’t create a log file as far as I can tell, but displays message boxes saying how each of the website (CVS, Walmart) searches encountered a problem.  The car search runs, but gives me the following in the log file :

Plug-in action failed. Make sure that your browser plug-in is properly installed and enabled. For more help with this issue go to A-People, the Automation Anywhere community forum. Error code:TYPE_014

I do have the plugin installed/enabled.  There is a post on this community (‘Facing TYPE_014 ERROR CODE’) that includes a link to a resolution, but I can’t access it because I’m not yet a customer :(

If anyone could offer some guidance on the above I’d really appreciate it as I’m trying to demo Automation Anywhere to the powers that be in hopes that they will OK a purchase of it.  Thanks in advance for any assistance provided.